Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I was recomended Optilabs from a cycling friend who has used Optilabs for some time. after an initial email enquiry I sent my Oakley Racing Jacket Cycling Glasses (with the old prescription Photochrom... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just ordered my third pair of cycling glasses through Optilabs. Variable tint, strong prescription and even varifocal has caused them no problems, at a reasonable price. Quick turnaround (no slower th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As it turns out my initial order was not the smoothest; the original glasses were damaged upon arrival. That said the service I received in resolving the issue was excellent; this company stands behin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Purchased prescription cycling glasses and very happy with them. Order processed and delivered quickly. Prescription insert sent back, after a helpful phone call, to have an adjustment made to distanc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Opticien
  2. Grossiste en lunettes

Écrit par l'entreprise

With over 50 years experience, Optilabs are an independent optician and one of the UK’s leading manufacturers of prescription sports glasses. They manufacture all their lenses from their dedicated showroom and laboratory in South London. Customers can shop online or visit the showroom. Optilabs can provide glasses with single vision, varifocal or bifocal lenses. They can also help customers with a very strong prescription. Optilabs can provide eye-tests and a full range of opthalmic services from their showroom in Croydon. Their on-site lens lab can also reglaze your old or damaged lenses to give new life to a favourite pair of glasses. Optilabs are renowned for their superb customer service so please get in touch if you have any questions regarding their products or your specific requirements.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

159 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Edge frames with photochromic varifocals.

Really straightforward try and return service. Chose the Edge frames straight away. About a week later they came. Really impressed by the clarity and clearness of the lenses. I went with varifocals, as i really didnt fancy a line in the middle that getting bifocals would of meant. I was a bit worried, because they warn you that varifocals may distort your perception of things on the bike. I must say however, that I haven't noticed this in the slightest. I also went for photochromic lenses. These work brilliantly, and I have used them in the dark, down country lanes, with no problem. I got caught in a heavy shower too, and didn't experience any misting. I've also been on a long run in them, snd was very happy with the lack of movement on the face as I ran. All in all, a top buy. A very happy customer

26 février 2025
Logo de Optilabs

Réponse de Optilabs

Hello David, thank you for your very kind remarks and positive feedback. I hope you continue to enjoy them.

Noté 5 sur 5 étoiles

Pleased First Time Customer

Helpfull advice before ordering, a great product professionally supplied - Thank you

4 mars 2025
Logo de Optilabs

Réponse de Optilabs

Many thanks Mr Malone for your kind remarks. We hope you will continue to enjoy them.

Noté 5 sur 5 étoiles

Great cycling glasses.

Great product. The best cycling prescription sun glasses I’ve had, and I’d certainly recommend this company to my friends, as indeed they were recommended to me. 😎

26 février 2025
Logo de Optilabs

Réponse de Optilabs

Hello Dale, thank you so much for your very kind words. I hope you continue to enjoy them.

Noté 5 sur 5 étoiles

Great Service

Great Service
I was sent frames to try with free delivery and returns
Ordering was easy
The glasses and lenses are excellent
My last pair of prescription glasses from Optilabs are 10 years old and I still use them for swimming in the Sea.

22 février 2025
Logo de Optilabs

Réponse de Optilabs

Thank you for your kind words. We hope you continue to enjoy them.

Noté 5 sur 5 étoiles

Faultless Performance!

Within 24 hours I had a call to clarify and advise me on my chosen option. A little over 48 hours later, my glasses arrived. Next day I used them at a clay shooting ground and they were spot-on!

21 février 2025
Logo de Optilabs

Réponse de Optilabs

Thank you for your kind words. I hope you continue to enjoy them.

Noté 5 sur 5 étoiles

Great service

Great service, the glasses are light and comfortable. Tried them on my bicycle ride today and they made my cycling experience so much better. Arrived quicker than what was quoted.

21 février 2025
Logo de Optilabs

Réponse de Optilabs

Thank you for your most kind remarks, I hope you continue to enjoy them on your rides.

Noté 5 sur 5 étoiles

Great service and product

My second pair of Optilabs glasses, even more choice of frames and lens options this time. Great product and competitive price compared to high street alternatives.
Bit of a hiccup with delivery but all resolved quickly with good communication.

6 mars 2025
Logo de Optilabs

Réponse de Optilabs

Tony, thank you so much for those kind words. Again my apologies for delivery problems but very pleased they were worth waiting for.

Noté 5 sur 5 étoiles

Great quality products

Great quality products

12 février 2025
Logo de Optilabs

Réponse de Optilabs

Michael, many thanks for kind remark. We strive very hard to achieve the highest quality so your comment is all the more appreciated.

Noté 5 sur 5 étoiles

Great products, super service and fantastic prices

I was looking for a new pair of wraparound sunglasses for skiing, not always available in local opticians unless you go for something like Oakleys which are quite expensive!

I found Optilabs and was pleased to find that, not only do they offer a good range of suitable frames, they will also send you up to 3 sample pairs to try out for yourself first. I requested 3 different styles, which arrived promptly and well packaged and even included the correct postage to return them.

I selected a favourite style and returned them, also sending an older pair of my own for a reglaze quote.

My enquiry was handled extremely efficiently and I was very pleased with the prices quoted for both the new pair and the reglaze - in fact I got both, with the top of the range lenses in the new pair - for less than an equivalent pair of Oakleys.

My order was returned very quickly and I am delighted with both pairs. I will definitely be returning to Optilabs next time I need glasses.

24 janvier 2025
Avis spontané
Logo de Optilabs

Réponse de Optilabs

Thank you so much for your very kind words. We all do try very hard to please our customers so this is especially appreciated. I will pass this on to all concerned who I know will be delighted.
Again many thanks.
Tony.

Noté 4 sur 5 étoiles

Can’t give a answer yet as still…

Can’t give a answer yet as still waiting delivery, but ordering wise was a good experience so hopefully my glasses when they arrive will be just as good.

5 février 2025
Logo de Optilabs

Réponse de Optilabs

Thank you for your review Stephan. We are hoping that now some time has past, you are happy with your glasses. Please let us know if we can be any further help in the future.

Noté 5 sur 5 étoiles

Bought previous prescription cycling …

Bought previous prescription cycling glasses seven years ago, so used Optilabs again. Bought varifocal cycling glasses. Excellent service, used try before buy, arrived quickly. Ordered online, arrived within two weeks and appear good.

30 janvier 2025
Logo de Optilabs

Réponse de Optilabs

Hello Mr Cummings,
Thank you so much for your very kind words. I do hope you continue to enjoy them.

Noté 5 sur 5 étoiles

I just like to say thank you for years

I just like to say thank you for years. I’ve been trying to look for the perfect Snooker glasses. I’ve been struggling for years. I’ve been trying to get multi focus lenses, I tried contact but nothing seem to be clearEverything seem to be clear now I’d like to say thank you very much Anthony Cook.

1 février 2025
Logo de Optilabs

Réponse de Optilabs

Hello Mr Cook,
Thank you for your kind words. I am so please these have been successful, I hope you continue to find them helpful.

Noté 5 sur 5 étoiles

They have been great and helpful in my…

They have been great and helpful in my decision in making a choice for my prescription shooting glasses. Do to my prescription, I couldn’t find anyone in the US that could make my glasses at such a reasonable price and of such quality.
This is my second pair.

1 février 2025
Logo de Optilabs

Réponse de Optilabs

I am so pleased you are happy with your shooting glasses. I hope you continue to enjoy them.

Noté 5 sur 5 étoiles

Great sports glasses

Great service got order in 10 working days had been told by high street opticians that I could not get wrap around type glasses in bi-focal

22 janvier 2025
Logo de Optilabs

Réponse de Optilabs

Thank you so much for your kind words. I hope you will continue to enjoy them.

Noté 5 sur 5 étoiles

Great Service

I emailed Optilabs for 3 sample frames that arrived the next day (with full postage for the return). Having tried the samples in the comfort of my own home, I made my choice and ordered my new prescription glasses online.
3 days later I was wearing my third pair of Optilabs glasses.

28 janvier 2025
Logo de Optilabs

Réponse de Optilabs

So pleased you’re happy with your latest pair of sports glasses. I hope you continue to enjoy them.

Noté 5 sur 5 étoiles

I've been wanting a pair of varifocal…

I've been wanting a pair of varifocal cycling glasses for some time now. Looked at various options and after reading reviews decided to try Optilabs. Best thing I've ever done and from start to finish the customer service has been excellent.
They sent out, foc, three pairs for me to try on and also paid for return postage.
The process of ordering online was easy and simple to do. I, initially, telephone to clarify a couple of details and a very pleasant and helpful lady reassured me and pointed me in the right direction.
Delivery was swift, taking less than two weeks. The glasses are just what I wanted and are faultless.
What more can I say? Fantastic!
Highly recommended.

13 novembre 2024
Avis spontané
Logo de Optilabs

Réponse de Optilabs

Thank you so much for your review. We do hope you continue to enjoy our glasses and let us know if there is anything we can help with in the future.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Ordered a pair of prescription varifocal sports sunglasses through their website which was easy to use and intuitive. The sunglasses arrived several days within the quoted timescale and the workmanship was first class. Thank you Octilabs!

12 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Faultless service and excellent value.

Faultless service and excellent value.
I've had two sets of bespoke varifocal inserts made up for my cycling glasses and the results were better than any other I have had in the past. Prices are very reasonable and extremely competitive. I wouldn't hesitate to recommend these people or use them again.

13 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, on Sunday last whilst shooting one of the lenses in my glasses became loose I rang optilabs first thing Monday and with no questions asked was told to send them to optilabs. On Wednesday morning I received them back fixed and at no charge.
What a great company and service

18 septembre 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus