Outback Steakhouse Avis 

A party of 8 ate at Outback Steakhouse in Flowood, MS.The food was awful and the service was even worse. Complaint was voiced to the manager and his lack of response and disrespect to the customer was ridiculous. I would suggest anyone wanting a decent meal to find somewhere other than Outback to dine. We will not be back and will share our experience with anyone willing to listen!

Today at approximately 6:15 PM, I dined at the Outback Steakhouse in Homestead, Florida. I want to start by saying that the food was excellent, the drinks were delicious, and my waitress provided outstanding customer service.

Unfortunately, my overall experience was overshadowed by an incident that occurred as I was leaving the restaurant.

I paid my check in cash and exited the restaurant. As I was walking through the parking lot, the hostess came running out behind me holding the payment device, loudly stating that I had not paid my bill. I was shocked and responded, “Excuse me?” She repeated that I had not paid while waving the payment device in the air. I informed her that I had paid my bill in cash and told her to ask my waitress, who could easily verify my payment.

What concerns me most is that this situation should have been verified with my server before I was publicly confronted in the parking lot. Instead of confirming whether my bill had been paid, the hostess immediately assumed I was leaving without paying. Being chased outside and accused in front of other guests was humiliating, embarrassing, and completely unnecessary.

I cannot help but question whether racial profiling played a role in the way I was treated. I understand that mistakes can happen; however, I would like to know why the assumption was made that I had not paid my bill before anyone took the time to verify the facts. Why wasn’t my waitress asked whether I had paid in cash before I was pursued into the parking lot?

As a paying customer, I expect to be treated with dignity and respect. No guest should be publicly accused of wrongdoing without first confirming the facts. This experience left me feeling singled out, humiliated, and deeply disappointed.

I respectfully request that this incident be thoroughly investigated, including speaking with my waitress and the employees involved. I would also appreciate a written response explaining the outcome of your investigation, what steps will be taken to prevent this from happening to another guest, and whether additional training will be provided to staff regarding proper payment verification procedures and respectful treatment of customers.

Outback in Murrells Inlet had the best prime rib I’ve ever tasted. Better than anywhere I’ve ever been in South Carolina the meat tender and delicious I recommend it highly. Bigger portion than JPeters better taste too

The food was amazing and Brianna was the best waitress ever!!! ❤️❤️ Go there on a Saturday and they have the best wait we had to wait for 5-10 minutes and that's not that bad for a wait. Best outback that I ever had!! My kids loved the food and the service!!

Zero! Ordered today filet, baked potato, broccoli and salad for delivery. No baked potato! This order was placed directly from the joint for delivery. First call asked for the manager, he hung up on me. Call back young snippy so called manager. She insists the filet does NOT come with the baked potato??? Website says YES! Contacted corporate see if they handle it correctly. Consumer Protection Agency will hear about it to take over my complaint. Sick of dealing with incompetence. Teeny boopers should be cleaning bathrooms and not put in charge of a whole restaurant. Duh?

We were overcharged on our bill, we didn't check through the bill when we paid it and only noticed when it gave us a survey to complete on the tablet on our table asking if we enjoyed the dessert which we didn't have, asked for the waiter and he said he'd check this for us and when he came said that it was a mistake and he'd call for the manager to sort it out.

The manager then came over and said that the refund would go back on our card after a few days and that if not then give them a ring and they would rectify it.
Tried phoning several times and there was no answer, I've also sent a message directly to the restaurant and I've heard nothing back at all.

Also the service was terrible, we'd ordered steaks with sides of broccoli and jacket potatoes, when the steaks came out there was no sides served with them, the waiter said there was a problem with the broccoli and they had to steam it, the broccoli then came out but the jacket potatoes were still missing, by the time the potatoes came out we'd almost finished the steaks.

He then said to my wife would she like a refill on her soda and she said yes, this also didn't come out.

I've read other reviews since our visit and being charged for something that you didn't actually order seems common practice at these restaurants.

I for one will never be going back to the outback which is a shame as the food was very good.

If you do visit just make sure that you go through the bill when you go to pay.

This restaurant was the Davenport branch in Orlando Florida.

Above and beyond describes the server, Curtis, here in Bethlehem Township, PA location.
He mentioned he’s back after time away and we couldn’t be happier with his on pointe service and engaging interaction on all levels.
Extra lemon slices, chilled beer mug, extra napkins .. .made our dinner satisfying and see less.
His service style is seasoned with great timing, relevant questions, the way he considers each diner to be important is appreciated.
Anyhow, we finally were able to stop by on a Tuesday to enjoy the surf and turf special for $24.99 and although the wedge salad, broccoli and lobster tail all hit the mark, the measly steak arrived small, dry (medium well) and just barely edible. The six ounce of beef didn’t have any tenderness or quality and over salted and peppered.

The food was amazing and really fresh, especially their chicken and baked goods. Good price for high quality food. Highly recommended. Thank you so much to Julles at City Center branch.

Service was good overall. Steaks, being overpriced for the quality of steak. My husband and I both had an excessive amount of poorly cooked tendons, making the steaks tough and chewy.

This was about the worse steak I ever had. I asked for medium well. Came out charred couldn’t even stick a fork in it. Had it remade. It came out like a well done no pink and very tough. Won’t
Fo back!

“ We are an Australian-inspired steakhouse where mates gather, stories are exchanged, and steakhouse favorites flow as freely as the conversation. Serve it up with a dash of Aussie hospitality, and you’ve got all the makings of a great experience you’ll want to share with your friends, time and time again.” - this obviously not written by an Aussie.
The outlet in Paradise Valley, AZ was a very poor example of how to run a restaurant.
Two of us sat at the empty bar area. After several minutes bartender arrived with two plates, cutlery and menu. I said we only wanted a drink which seemed to annoy him. Eventually got drinks now 15 minutes into venue. Bill followed soon after even though more drinks wanted. Moved to a booth as bartender overwhelmed with amount of customers seated in booths around bar. Everything seemed a bit of an effort from the staff whom I noticed had regular chats in groups of 4-5 staff just standing around. Food nothing special and the over salty fries were inedible. Menu looked expensive with steaks averaging $30-40.
Venue only half full which is expected due to the above,
Suggest you dine elsewhere.

On July 9, 2026, at approximately 6:00 p.m., my family and I visited the Outback Steakhouse on 23rd Street in Panama City, Florida. We were seated at a table in the back of the restaurant and then waited approximately 20 minutes without a single server coming to greet us, offer drinks, or even acknowledge our table.

What made the experience even more frustrating was that another family was seated nearby after we arrived, and within just a few minutes a server came over and began taking their order while we continued to be completely ignored.

After waiting that long without any service or explanation, I decided to leave with my family and dine elsewhere. As we were walking out, one of the hostesses or reception staff said, "Shit, that is on you." That comment was unprofessional, disrespectful, and completely unacceptable. I chose not to respond and simply continued walking out.

If this restaurant expects customers to pay an automatic 20% gratuity, then it should ensure that its staff provide the most basic level of customer service and professionalism. Customers deserve to be acknowledged promptly, treated with courtesy and respect, and made to feel welcome. Tips should reflect good service—not simply be expected regardless of how customers are treated.

Based on my experience, I left feeling ignored and disrespected. As a minority customer, I cannot help but question whether that played a role in how we were treated. Regardless of the reason, the service we received fell far below what any customer should expect.

This was one of the worst restaurant experiences my family and I have had. We will not be returning, and I cannot recommend this location to others.

Menus were dirty and stapled together food was bad stomach hurted for 2 days food tasted bland and there was no one there

party of 4 adults order the 9oz steak deal at the Burbank location but didn't offered A- 1 sauce for the steaks that have no flavor at all and were very hard to bite; if you marinate those steaks with tenderizer would be great I asked the server for the A- 1 sauce and he brought a small little container half full. I ask him for more and he said in a sarcastic way a little goes a long way didn't appreciate this attitude at all from the server!

I took my wife for her birthday to the Oakhurst location.
We have been there before. Just a side note .I am a graduate of NECI. Retired from the bussiness . The so called slow roasted prime rib was tastless and tough and my wife had the salmon it was dry and the rice was left under the heat lamp way to long and had a wonderfull crunch. Thanks for ruining her birthday

We were 1st table seated and left an hour plus later without the food we ordered. What few parts of our 'lunch date' that did come to the table was cold. No one bothered to make it right. Never again! Go elsewhere

Poor customer service, bring a jacket 🧥 you will definitely need it. You can hang meat in this place. 😱 slow lunch hours. Five customers in the place 1 hour wait. 😡

Steak was to salty and undercooked for both ne and my husband when asked to speak to manager he said we could eat our potatoes while we waited for another steak to be prepared and again it was wrong also ordered a take home steak dinner for my daughter and asked not to bring out until we ate. Again nope came out right away and she said her steak was salty and tough this is a huge disappoint as we were there 2 weeks prior and had excellent food and service and we should have had a huge reduction in our bill since we couldn't eat it and still paid 100 I feel the only employee that did great was the waiter I feel the cooks need properly restrained on seasoning meats and cooking to proper temps. Will never dine at outback again

I thought I used to love this restaurant.... I took my mom there for a nice steak dinner.... I was so very disappointed, as was she. Initially we order (my fav) the blooming onion... it came out so very OVERCOOK AND VERY DARK.... tasted terrible. We both ordered the steak dinner..... it, also.... was absolutely AWEFUL. The waitress didn't know what to do... so she said ... "um.... i will see if I can get you a discount. WE.... will never go to this restaurant... ever AGAIN. MAJOR DISAPPOINTMENT.