Oxford Aunts Care Ltd Avis 

49
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Oxford Aunts team were fantastic from start to finish There was a very professional and caring tone to all interactions And the end of life care provided was exceptionally good and kind. The whole... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We contacted Oxford Aunts as they had been recommended. We started off with a live in carer for our 98 year old mum who had been unwell. A super carer, so kind, kept mum's house really clean and tidy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am a short term client of Oxford Aunts due to an injury. I have been tremendously impressed with the efficiency of the whole organisation involving my care. The admin, the assessment process an... Voir plus

Noté 5 sur 5 étoiles

Every live-in carer that OA has provided to look after our Dad, who has alzheimers, have been amazing - warm, caring and hugely dedicated to what they do as a live-in carer. We are hugely grateful to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de soins à domicile

Écrit par l'entreprise

We are proud to have been providing high-quality care services in Oxfordshire and beyond for over 50 years, supporting families through what can sometimes be a very difficult and worrying time. Our home care service is focused on keeping people healthy and happily in their own home, whilst enhancing their quality of life. You will benefit from an experienced and dedicated carer matched to meet your needs, most of whom have worked for us for many years. We provide everything from companionship care, to support with mobility and frailty through to specialist care of complex conditions.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

49 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(49)

8 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Oxford Aunts team were fantastic

Oxford Aunts team were fantastic from start to finish
There was a very professional and caring tone to all interactions
And the end of life care provided was exceptionally good and kind.
The whole family are extremely grateful for everything that Oxford Aunts was able to do for my mother over the last weeks of her life
Thank you

18 juin 2026
Logo de Oxford Aunts Care Ltd

Réponse de Oxford Aunts Care Ltd

Thank you for your kind words. It is reassuring to know that you were pleased with the care your mother received and that, overall, your experience with Oxford Aunts was a positive one.

Once again, please accept our sincere condolences on the loss of your mother. We wish you and your family all the very best for the future.

Karsh Davey - Care Manager

Noté 5 sur 5 étoiles

Safe Hands

Every live-in carer that OA has provided to look after our Dad, who has alzheimers, have been amazing - warm, caring and hugely dedicated to what they do as a live-in carer. We are hugely grateful to all of them and to OA who have taken much stress away from our family by providing this brilliant service. Our Dad and our family feel in safe hands. Thank you!

16 juin 2026
Avis spontané
Logo de Oxford Aunts Care Ltd

Réponse de Oxford Aunts Care Ltd

Dear Sophie,

Thank you so much for your lovely review. We're delighted to hear that our live-in carers have provided such compassionate support for your dad and helped bring peace of mind to your family.

Your kind words mean a great deal to our carers and team. Thank you for trusting us with your dad's care.

Best wishes,

Claire Maxwell - Care Manager

Noté 5 sur 5 étoiles

Fantastic Care

I recently had surgery and needed help in my flat during my recovery. Oxford Aunts were fantastic. At relatively short notice I had an assessment and within days had carers visiting me. The carers were amazing, kind, thoughtful and provided all the support I needed. The service is flexible in terms of the care they provide and the frequency of visits. I'm not sure how I would have managed without them. I would highly recommend them.

11 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Provided a fantastic service which was…

Provided a fantastic service which was completely considerate of my Dad. The team gave me total confidence that I could go away and Dad would be in the best of hands. Would completely recommend to anybody.

12 décembre 2025
Logo de Oxford Aunts Care Ltd

Réponse de Oxford Aunts Care Ltd

Thank you for this wonderful review. Providing the highest standard of care and giving families like yours peace of mind and confidence to take a break is exactly what we aim for. Your recommendation is greatly appreciated, I will pass your kind words on to the rest of the team.

Best wishes,
Karsh Davey - Care Manager

Noté 5 sur 5 étoiles

Excellent care

19 novembre 2025
Logo de Oxford Aunts Care Ltd

Réponse de Oxford Aunts Care Ltd

Thank you so much for leaving us a 5-star review. We’re delighted to hear that you’re happy with the service you received, I’ll be sure to share this with the team.

Best wishes,

Marie Sutton - Care Manager

Noté 5 sur 5 étoiles

Oxford Aunts review…

We contacted Oxford Aunts as they had been recommended. We started off with a live in carer for our 98 year old mum who had been unwell. A super carer, so kind, kept mum's house really clean and tidy. Mum improved and decided she could change to 3 visit daily care instead. She has several ladies who visit who are all extremely friendly, attentive and arrive on time.
We are extremely happy with the care and organisation of Oxford Aunts.

20 novembre 2025
Logo de Oxford Aunts Care Ltd

Réponse de Oxford Aunts Care Ltd

Thank you for your 5-star review! We are delighted to hear that your mum received excellent care from her live-in carer and that the transition to three daily visits has been a success. I will be sure to share your wonderful feedback with the rest of the team.

Best wishes,

Helen Johnson - Hourly Care Manager

Noté 5 sur 5 étoiles

Short term stay

Easy to contact with a real choice of live in carers to match your needs.
Cheaper than a short term stay in a care home. Excellent company.

19 novembre 2025
Logo de Oxford Aunts Care Ltd

Réponse de Oxford Aunts Care Ltd

Dear Tony,

Thank you for your 5-star review! We're so pleased that you found it easy to connect with us and that we could provide excellent, well-matched, and cost-effective care for your loved one. We appreciate your wonderful feedback.

Best wishes,

Marie Sutton - Care Manager

Noté 5 sur 5 étoiles

Highly recommended

This is the first time we have used Oxford Aunts for live in care.
We have been delighted with the wonderful carer they have provided. She is extremely professional, knowledgeable and a delight to have in our house. I really don’t know I would cope without the support she has provided for my husband.
I couldn’t recommend Oxford Aunts and the team more highly.

19 novembre 2025
Logo de Oxford Aunts Care Ltd

Réponse de Oxford Aunts Care Ltd

Dear Caroline,

Thank you for this wonderful review. We are delighted to hear that you have been so pleased with the professional, knowledgeable, and supportive live-in carer we provided. Knowing that her presence is making such a positive difference for you and your husband is the highest compliment we could receive.

Best wishes,

Claire Maxwell - Care Manager

Noté 4 sur 5 étoiles

Compassion, skill and reliability combined

Our mother has had care from the Countywide Carers, now the Wallingford part of Oxford Aunts. We have had fantastic service - full of compassion and also highly reliable and responsive to the changing circumstances as our parents age. The carers and the Wallingford managers have been great and we are immensely grateful.

27 octobre 2025
Avis spontané
Logo de Oxford Aunts Care Ltd

Réponse de Oxford Aunts Care Ltd

Hi Julia,

We really appreciate you sharing such a kind review. It’s wonderful to know that you and your mother have been so happy with the care and service you’ve received.

Warm regards,
The Oxford Aunts Team

Noté 5 sur 5 étoiles

Friendly and efficient carers who…

Friendly and efficient carers who arrived on time.

11 septembre 2025
Logo de Oxford Aunts Care Ltd

Réponse de Oxford Aunts Care Ltd

Hi A,

Thank you so much for leaving us a 5-star review. We’re delighted to hear that you’re happy with the service you received, and I’ll be sure to share this with the team.

Kind regards,
Donna Russell - Care Manager

Noté 5 sur 5 étoiles

Absolutely fantastic care from everyone…

Absolutely fantastic care from everyone at Oxford Aunts. Without fault. They jabe made tje care journey for me and my family less daunting. Thankyou everyone

9 septembre 2025
Logo de Oxford Aunts Care Ltd

Réponse de Oxford Aunts Care Ltd

Hi Karen,

Thank you so much for taking the time to leave us a 5-star review. We’re truly delighted to hear that you’ve had such a positive experience with our care journey for your loved one. Your kind words mean a great deal to us, and we’ll be sure to share your feedback with the whole team.

Kind regards,
Marie Sutton - Care Manager

Noté 3 sur 5 étoiles

First Review

I expected some continuity in the carers who arrive twice weekly now, initially twice, and have seen litle (one has come twice). I realise that I'm awkward in the way of changing times, etc.
The level of house-keeping is below what I expected, eg, clothes on a drying rack folded over one rail rather than over two or more; and lack of Critical Path Analysis---and I thought I'd indicated that after running the clothes washer, I was hungry for lunch (past 2pm) rather tan the ironing of dried clothes which would still have cleared the drying racks in good time if done after lunch.
But a succession of capable, cheerful, and amenable carers who c are helping me get over (adapt to) my problems.

12 août 2025
Logo de Oxford Aunts Care Ltd

Réponse de Oxford Aunts Care Ltd

Hi Derek,

Thank you for taking the time to share your feedback. I’m sorry to hear about the issues you experienced, and I want you to know we’ll be reviewing your comments carefully with our team to help improve our service.

Best regards,
Donna Russell - Care Manager

Noté 5 sur 5 étoiles

Oxford Aunts were so helpful from the…

Oxford Aunts were so helpful from the very first phone call. They went out of their way to help us and Emily was just wonderful looking after my mother-in-law on my daughter’s wedding day. Wound have absolutely no hesitation in using them again.

27 juin 2025
Logo de Oxford Aunts Care Ltd

Réponse de Oxford Aunts Care Ltd

Hi Karen,

Thank you so much for taking the time to leave us a review - it's so lovely to read that you had a great experience, I will pass on your review to the Emily and the team.

Kind regards, Donna Russell - Care Manager

Noté 5 sur 5 étoiles

Temporary care due to an injury

I am a short term client of Oxford Aunts due to an injury.
I have been tremendously impressed with the efficiency of the whole organisation involving my care.
The admin, the assessment process and the care itself has been wonderful and extremely helpful.
It is wonderful to have a friendly, efficient person in the house for an hour twice a week to help both practically and also mentally just by being there and chatting.
The staff I have met have all been really lovely.
I can easily recommend the Oxford Aunts to anybody who needs some help.

7 mai 2025
Noté 5 sur 5 étoiles

Everyone I spoke to was extremely…

Everyone I spoke to was extremely helpful and understanding. The Carer that looked after my husband for a week fitted in perfectly. I will definitely use Oxford Aunts again

17 mars 2025
Logo de Oxford Aunts Care Ltd

Réponse de Oxford Aunts Care Ltd

Thank you for your kind words. We're so pleased to hear that you found everyone helpful and understanding, and that the carer fitted in perfectly. We're glad we could provide a positive experience for both you and your husband.

Best wishes,
Karsh Davey - Care Manager

Noté 5 sur 5 étoiles

CARE BEYOND EXCELLENCE WOULD RECOMMEND

The care given by Kelly is beyond excellence, always comforting, very professional, nothing is too much trouble. She looks after all needs, and is a credit to Oxford Aunts. The training given by Oxford Aunts is beyond exemplary, judging by how Kelly performs her care duties. If anyone is looking for not just a good, but a company that believes in excellence and cares about their clients 110%, then i would recommend Oxford Aunts to anyone, as they would get exceptional care.

6 mars 2025
Logo de Oxford Aunts Care Ltd

Réponse de Oxford Aunts Care Ltd

Dear Chris,

Thank you for taking the time to leave a five-star review. We are pleased to hear that you are having a great experience with Oxford Aunts, and that the care Kelly provides has been professional and comforting.

We really appreciate your kind words and feedback. I will be sure to share this with the rest of the team.

Best wishes,
Donna Russell

Noté 5 sur 5 étoiles

Oxford Aunts are fantastic…my mum has…

Oxford Aunts are fantastic…my mum has dementia and they are very caring and professional, always communicating with me. I would highly recommend their help 🙂 so reassuring to know you can rely on them when I’m not there.

3 mars 2025
Logo de Oxford Aunts Care Ltd

Réponse de Oxford Aunts Care Ltd

Dear Rhian,

Thank you for taking the time to leave a five-star review. We’re delighted to hear that you’re having a positive experience with Oxford Aunts and that our team is taking great care of your mum.

Your kind words and feedback are appreciated.

Best regards,
Donna Russell

Noté 5 sur 5 étoiles

With very little notice Oxford Aunts…

With very little notice Oxford Aunts found me a great carer for a short spell after I’d had major surgery. The home check and all dealings with them were pleasant and efficient

7 janvier 2025
Logo de Oxford Aunts Care Ltd

Réponse de Oxford Aunts Care Ltd

Dear Joanna,

Thank you for taking the time to leave a five-star review. We are pleased that the team were able to match you with a great carer following your surgery.

Your kind words and feedback is appreciated, I will be sure to share this with the team.

Karsh Davey - Care Manager

Noté 5 sur 5 étoiles

Compassionate

Compassionate , knowledgeable and respectful care . I know that my mother is in excellent hands and I can have time off without worrying.

4 décembre 2024
Logo de Oxford Aunts Care Ltd

Réponse de Oxford Aunts Care Ltd

Dear Cathy,

Thank you for taking the time to leave a five-star review. We are delighted to hear that you are having a positive experience and feel reassured knowing that Oxford Aunts is providing excellent care for your mother.

All the best,
Karsh Davey - Care Manager

Noté 5 sur 5 étoiles

Great company

Great company, live -in carers have been looking after my dad for 2 years. All the carers are kind, compassionate and understanding to dad’s needs.

5 décembre 2024
Logo de Oxford Aunts Care Ltd

Réponse de Oxford Aunts Care Ltd

Dear Kate,

Thank you for taking the time to leave a five-star review. We are pleased that you have had a great experience with Oxford Aunts and that our live-in carers have been kind, compassionate and understanding of your dads needs.

I will share your kind words and feedback with the rest of the team.

Best wishes,
Amy Jones - Care Manager

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus