P4D Avis 

3 069
•
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

i wish i read the google reviews before engaging the service of P4D - you get what you pay for i suppose. No communication re delivery, gave the wrong date of delivery, the packges were thrown around... Voir plus

Noté 5 sur 5 étoiles

P4D collected a stove for me in Liverpool and dropped off in Harrogate their prices were much better than other transport companies that I had previously used (Shiply) and delivered the day after I re... Voir plus

Noté 5 sur 5 étoiles

Never sent anything by pallet before, so it was great to deal with a company who explain everything and guide you through the process. We live in rural Cornwall but they were able to make sure that... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

P4D in general are a great company to work with but this review is for Steve Butler the man the myth the legend . Always goes above and beyond we have the rare issue but it’s always been sorted... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Coursier

Écrit par l'entreprise

At P4D, we make it easier and faster for UK companies to find the most relevant and cost effective services for their business. From domestic road freight to international air and ocean services, our intelligent technology will analyse thousands of options to determine the best match.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,7

Tous les avis

(3 069)

20 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

First time using this service and guess…

First time using this service and guess what ?
Didn't even turn up ! Not even an email to say there was an issue.
In future people please use a firm directly than this company who uses multiple firms to do their transport.
Lesson learned.

1 novembre 2022
Avis spontané
Logo de P4D

Réponse de P4D

Hi Liam,

Thank you for taking the time to leave us a review. I'm so sorry to hear that the courier failed to turn up and we understand how frustrating that is.

Sometimes due to unforeseen circumstances unexpected delays do occur, we apologize that you weren't contacted by our team.

To allow us to look into this further please may we ask that you send the details to support@p4d.co.uk quoting your order number.

Kind Regards,
Maddy

Noté 1 sur 5 étoiles

AVOID! damaged goods

P4D damaged 1 pallet from our shipment of 4 pallets and refused to take any liability for this. Zero interest in recrifying the problem. Currently taking them to small claims court.

1 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

We've been using P4D for a few years…

We've been using P4D for a few years now and have had no issues. The website is easy to navigate for booking jobs and the drivers have always been professional and courteous. We've not had any complaints from the customers with regards to when their pallets are delivered.

17 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Kind and Helpful service!

We had to transport a mobility scooter from Pembrokeshire to Cambridgeshire for my father. Very kind and helpful service from Nathan. Efficient and friendly driver who went over and above; helping my father get the scooter off the pallet and disposing of the waste. I will use the service again and would recommend!

24 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Spoke to Ryan

Spoke to Ryan, and I forgot to log in and get a VAT receipt for the Company, took 2 minutes to connect to Ryan, and the receipt was sent through swiftly. Thank you, Ryan, you've always been so helpful in the past and present!! Great customer service as usual.

19 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

I organised a parcel delivery online…

I organised a parcel delivery online with no printer option and came up print label. I went into their livechat and within minutes Ryan had resolved the issue for me in a very polite and efficient way

11 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

A thoroughly smooth and pleasant…

A thoroughly smooth and pleasant transaction from start to finish. The website was clear and easy to use giving me accurate instructions and details regarding the booking I had made. Booking a slot for pickup was easy and straightforward and the chap who picked up the pallet was very helpful and efficient. The pallet arrived safely in good order and I was able to track its progress too which was very helpful. All in all a great experience at a great (and competitive) price - thanks team!

1 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

The team have been amaze to deal with

The team have been amaze to deal with, online support and feedback was quick and responsive. Competitive pricing was delivered as well as great customer service. Follow up conversation after the delivery was appreciated.

5 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

This is the WORST company for pallet…

This is the WORST company for pallet delivery, worst customer service (Ryan and Mark)
We booked the collection for 2 pallet 1wekk in advance but they never come to pick up the pallets, we have contacted customer service Ryan and Mark they assured us 100% collection will be Next Day and no one show up and always we contacted them always Next Day until we decided to use another company.
If you don't want customer disappointment and late delivery AVOID this company P4D Parcels for Delivery

23 septembre 2022
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE

We used P4d for delivery of some of our pallets for my business. First of all we paid for express service and they did not get picked up. We had to keep hounding them to get picked up the next day. The pallets were then delivered with over £2k of stock destroyed and boxes within the pallet crushed and one of the pallets tipped on its side. they clearly did not have it strapped in correctly in the truck.

However, to make matters worse we had insurance via P4D. At first, Ryan from customers services was responding and then suddenly when we came to settlement, we heard nothing. They are still ignoring us now and it's been 2 months. We are only a small business and £2k is a lot of stock to lose.

Pay the extra money and use a reputable business. They are scammers and cowboys!

P.s I never normally write reviews often, so this should reflect how bad this service was!!

14 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

An eBay purchase that was collection only

An eBay purchase that was too big to send via regular post.
P4d kept me informed along the whole process.
Even gave me a smaller window on delivery day,so didn't have to stay in all day.
Would definitely use again if needed.
Regards Paul C

7 septembre 2022
Avis spontané
Noté 1 sur 5 étoiles

bad customer service

if somethings goes wrong, nobody can help in this company. login not working for months / unless you follow up multiple times, your refund wont come. they wont provide statement of account ( since login is not working, we cant access ).
better to pay a bit more and do business with platforms which are more reliable.

6 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Thanks for the help and assistance

I used P4D quite some times the previous year. Thought I dint knew the company it turned out more than good. All good deliveries from overseas (and it was not just a parcel delivery, but some big home furniture) were handed in the best way. Well taken cared of and in time.
In the last shipment the man who went to pick up the itam from the friend place thought it was not packaged well enough to travel and did a new packaging by himself.
Further more a girl in the office, was in contact all the time, asking for quotes. delivery options etc, was always so king and helpful.
All in all the feedback is really positive

23 août 2022
Avis spontané
Noté 4 sur 5 étoiles

Pallet was collected and delivered on…

Pallet was collected and delivered on time, but ... the online tracking was not working on their website (across a 5 day period). This alarmed me and so I had to contact them via chat function to confirm it was enroute and delivered. If there's one thing that a delivery company needs to prioritise it's functioning online tracking

22 juillet 2022
Avis spontané

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