Palram Applications Avis 

Bought a 6X8 CANOPIA Skylight shed. This is the worst product I have ever bought in my 60+ years on this earth.
VERY flimsy like a cheap plastic child's toy. Don't waste your money on this pile of junk. Did not even take it out the box the first panels and the door at the top of the box were .made of extremely thin and bendy plastic so I just taped the box back up and asked for a return.
I bought online via Wickes and thankfully they have been very helpful and have asked Palram to collect it back from me.

My review of Canopia Balance 10 x 16 Greenhouse Kit.

I’m giving Canopia a rating of 2 on this greenhouse kit as it came from the manufacturer. I will describe 3 major areas that cause me not to give them a higher rating. I purchased this greenhouse in November of 2023, but I just completed the assembly in June of 2024 due to waiting for 2 steel roof supports from Canopia.
1. Deceptive advertising - what I got is not the greenhouse they had pictured on their website, (as well as Lowe’s website, where I purchased my greenhouse). When buying a greenhouse on-line, the picture is an important part of making a decision, and it’s obvious that this false picture sells! The greenhouse shown in their picture had steel roof supports for every roof rafter, but the greenhouse they shipped to me was missing two of these steel supports for the center of the greenhouse. Canopia finally agreed to sell me the two steel rib supports even though their engineers said “they can’t be added”. The two steel supports finally arrived 16 weeks later, and now that I’ve installed them, the center section is more rigid and stronger.
2. The roof window vents are not attached to the roof! I couldn’t believe this when I came to this part of the assembly. There is a very small ridge, (approx. 1/16th inch) for the roof window to “rest on”, instead of being attached to the roof with some type of hinge. I can’t believe these roof windows would stay in place if left open during a moderate wind. I installed stainless steel piano hinges on each of the roof windows.
3. This greenhouse is more flimsy and weaker than it appears. The aluminum wall studs and roof rafters are made from very thin aluminum, and the corners, doorway, and back wall lack any type of extra support, making those areas pretty weak and flimsy. This is something you cannot tell from a picture.
I did not give Canopia a 1 rating because I was able to add extra bracing in several places that resulted in producing a fairly strong greenhouse. I added ¾” steel angle iron around the door frame that helped square up and strengthen the entrance door. I added square aluminum tubing pieces from the side walls to each steel rib support which made the side walls more rigid. I also bought extra steel bracing from Canopia to strengthen the back wall. I replaced all the black plastic pieces with steel brackets and aluminum flat stock. After all my modifications and extra bracing, I am fairly satisfied with my greenhouse.

Canopy seems good quality, but arrived with most of the larger metal pieces badly scratched. Over 1.5months and 16 emails later (partly with Palram/Canopia, partly Costco), and still waiting for a resolution...

Hard to recommend.

They shouldn’t be allowed to sell these sheds. Purchased the Canopia Skylight through Buy Sheds Direct and it is extremely flimsy, super thin plastic junk. The flooring won’t stop even a puddle from flooding the shed. It’s also tricky to assemble which would be fine if it was of decent build quality but it is sheet metal trash. Avoid Palram at all costs!

Ordered 2 Palram canopies from Primrose.
Although primrose updated me be email that delivery is out, Palram (the canopy company) unfortunately used Arrow XL as the delivery company.

With Arrow XL, Delivery arranged twice. First date received an email with all day delivery from 7:30 a.m untill 7:30pm. As well as a text with different delivery timeslot. No delivery. As it was Saturday evening, the office was closed.

Sunday morning, I rebooked delivery for today Tue. I was advised technical IT issues and therefore, this was the reason they could not deliver on Sat.
I received an email with timeslot for delivery yesterday. No delivery. I contacted Arrow XL was on hold for ages, advisor had to put me on hold whilst his manager tried to find out what was going on. Adviser informed me that, as I clicked on tracking link, for customer service telephone no, the system somehow put my delivery on hold.

Joiner was booked to come on Thur, today is Tue. Adviser said he cannot rebook in, as on system it is down as out for delivery so driver needs to book back in. Shocking. I advised will try and change courier with Retailer. Spoke to Primrose advisor, who said would contact Palram about Arrow XL and trying to get my item delivered by another company next day. Waiting to hear back from Primrose on update.

We ordered a shed from these cowboys. The delivery company lost the order after waiting over a week for our delivery from the delivery firm they use called ArrowXL.

After several online chats and loads of emails we still haven't got anywhere. We have asked for a refund which is also outstanding to date!

AVOID these fraudulent scammers!

Canopia Herald 1.4 x 4.5 metre canopy.

This is an attractive and effective canopy, supplied with good, quite easy to follow installation instructions and is quite straightforward to build with a couple of fiddly jobs, installation took about 1 working day. My experience was that almost all the build was a 1 person task, another helper was needed, briefly, for positioning the beam against the wall and installing the glazing.
Almost all packaging is recycle able but on opening there was some damage to a few components, scuffs, bends and dents - improved packaging may solve.
It would be better if the information that buying sealant for assembly is needed is available before the boxes are opened. I’d rather collect all I need to assemble before I start, rather than open boxes, read instructions go to Toolstation then start again. I think that the recommended silicone lubricant is essential when installing the rubber seal to the extension, it’s a fiddly task and tucking the end under the metalwork 1.4 metres away is tricky, a long flat screwdriver helped. Not sure about the permanence of the black plastic nut caps, I’m sure I’ll be waking up to many of those on the drive in the summer, maybe a spot of silicone sealant when fitting is a good idea.

I’d recommend the canopy, it’s a good price, easily installed and nicely finished (if not damaged).

Nice greenhouse. The only problem is the noise the windowpanels make in the wind.

6' x4' Palram Capopla Harmony Greenhouse, Delivery was on time, however Things then went down hill. There were missing parts, Damaged components ( dents and bent items, edges of the flimsy steel parts and cut allumium extrusions had not been deburred, this resulted in thee deep cuts to both my thumbs and one finger when assembling these items, incorrect door hinges supplied, poor assembly instructions overall a lot of the section detail was not clear. The label attached to the instruction manuel was titled "Quatity Control" What quality control???.Customer service was for the present Good, but because we are waiting for the door hinge issue to be sorted and for missing items to be supplied the jury is out regarding a final evaluation at present. My rating at this time is 2 stars only. W D Heath

Great when it’s finally up

Instructions were ridiculous, parts flimsy and don’t work until finished

Never volunteering for this again

I’d rather pull my teeth out

Cost effective way to have a sunroom, build your own, great I thought, they look good in the pictures, nightmare to build, silly plastic pins to hold the structure together, not all window trims fitted in tight, up about 9 weeks when we had winds, the roof panels starting popping out and yes it was built properly as per their manual, then the roof supports popped out, snapping plastic pins, eventually took rest of roof panels off so they didn't blow away, finally put back together now but have no faith in the structure and how long it will last, still paying for it, customer services we really helpful , supplied me with a free metal trim that was lost in the wind but clear panels that were smashed when they came out I had to pay for, resorted to using gorilla tape to hopefully hold the panels in place for a bit, hopefully get a bit of use out of it before the next wind gets it, wish I had just bought a metal greenhouse structure, wouldn't look as good but at least it might still be in one piece, definitely would not recommend these

Die Qualität des Palram Canopia Harmony 1,9 x1,9 ist minderwertig. Es hält den Winden der Norddeutschen Tiefebene nicht stand. Es stand gerade mal 1,5 Jahre!!! Das dazugehörige Befestigungsmaterial ist billige China-Ware!!!
Palram kann ich nicht empfehlen.

I purchased a Palram Green house in 2000, it was built to a price, but acceptable. In windy conditions the opening window latch was poor so I resorted to using a bungy cord as a more secure locking mechanism. Recently in a storm I forgot to fix the bungy cord and the openening window assembly was lost. I contacted Palram was offered a replacemen, a bit expensive but replacement parts often are. I paid by bank transfer and whilst waiting for delivery the window was found on top of a 2.5m high hedge. As I hadn't received the replacement I asked if I could cancel or return and get a partial refund. The refund was offered but now over 4 weeks have elapsed and I haven't received the part or the refund.
On 27/12 I received the refund!

Unfortunately I lost the curtain clips that the four curtains that the gazebo has, I contacted their customer service and they have promised to replace these clips FOC! You can’t get a better after sale service than that.

Absolute flimsy rubbish. The Perspex is so thin. It disintegrated on its first windy outing ( and yes it was put together properly and anchored down) so we dismantled the remains and it went to the recycling centre. A waste of good money.

Absolutely superb customer satisfaction was achieved. Palram Applications dealt with an issue whereby their product was purchased through a third party merchant who provided awful customer service. They were professional and went above and beyond regarding my issue.

Not fit for purpose and guarantee not worth the paper it’s written on.

Just finished putting up palram 8 by 6 shed. Oh dear, I've never seen such a flimsy mess. The floor is lifting along the joins, it rattles like crazy and I would not put anything I valued in it. I dread it being windy as the thing shakes even though its anchored. I've never seen such a crap shed. How can these firms get away with selling stuff like this. Daylight robbery

I really like the idea of a maintenance free shed, which is why I bought two of these - a 6'x10' and a 6'x12'. If you decide to get a shed like this, there are a couple of things that you have to be prepared for. The first is that these sheds rattle. Oh, how they rattle. If you watch any of the assembly videos you will see that the wall and roof panels slot quite freely into aluminium channels. As a result, the sheds are noisy on all but very still days.

The other thing with my sheds, has been leaks. A couple of days after the second one went up, there was heavy rain and wind. When it stopped, I went out to check on the sheds, and was disappointed to find multiple leaks, mainly at the corners. The open vents (without louvers) near the apex of the roof doesn't help either. Be prepared to buy several cans of "JENOLITE Stop Leak Sealer Spray", or similar.

Many sheds have sliding doors, but these ones are hinged, so they flap in the wind. You will need something very heavy to hold them back.

Overall, they don't feel like a quality product, and given the price, I thing they are a bit of a letdown.

Structure is sound but I’m afraid that living in MIssissippi with the wind issues will the walls hold up? So far it proves to be pretty good about keeping the rain out, still remains to be seen.