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Lisez les avis des autres

Noté 1 sur 5 étoiles

Extremely insulted at the sheer disrespect from the owner Trudi. This is apparently how she speaks about her customers who have built her business. Also being “elderly” is apparently a free pass to... Voir plus

Noté 1 sur 5 étoiles

Ordered my daughter a new pair of school shoes as hers were broken, ordered Monday 20th Jan 2025. Checked tracking today Wednesday 22nd Jan because she's currently in trainers and my order has been ca... Voir plus

Noté 5 sur 5 étoiles

Iv been ordering from Panache kids for a few years now & the clothes & shoes are exceptional quality, top brands at reasonable prices, just received another order today n I'm over the moon. Even got m... Voir plus

Noté 5 sur 5 étoiles

I have taken my daughter down to Panache Kids store 3-4 times since they were recommended to us by one of her school friends . Every time we have visited the assistance and advice has been ama... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements pour enfants

Écrit par l'entreprise

We sell an exciting selection of baby wear, boys and girls clothing for ages newborn to teen. With a vast range of brands, various footwear collections and our very own traditional footwear.


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

80 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,6

Tous les avis

(80)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Little granddaughter’s red patent shoes….

Bought my little granddaughter the cutest leather pair of traditional children red patent shoes. Beautifully made, absolutely stunning.
They were beautifully and securely wrapped for postage and swiftly delivered.
Thank you Panache, I will be purchasing from you again in the future!

15 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent company

Have been buying clothes online from panache for over 2years
Have never had a problem
Excellent experience always recommend others

31 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent children clothing

Panache have the most fabulous baby and children clothes . My last order was Mayoral outfits for my granddaughters and grandson, the quality is excellent and true to size .
The garments came beautifully wrapped and plenty of notifications from ordering to delivery.
I would recommend Panache to everyone.

3 août 2023
Avis spontané
Logo de Panache For Kids

Réponse de Panache For Kids

Thank you for taking the time to leave us such a lovely review.
We look forward to seeing you again soon!

Noté 2 sur 5 étoiles

Gift Voucher - Customer Service Issue

I received a £50 gift voucher for Panache Kids when our daughter was born - in all the excitement of having a child, moving city, and buying our first house, we lost the gift voucher, only for it to turn up again last month.

We tried to place an order but the gift voucher wasn't accepted - having emailed customer service on 6th July, they promptly replied the next day to explain the voucher had expired but if I sent a photo of it they'd see what could be done. It's worth noting that the vouchers don't have an expiry date printed on them.

I replied with a photo on the same day and haven't heard from them again, despite sending a follow up email enquiry on 12th July, 18th July, 26th July, and 1st August. I also called on 21st July and the lovely person I spoke to said they'd pass my message on to someone in customer services, but no contact was made.

The stock looks great, the shop team were so helpful, but the customer service has really been lacking. I'm still hoping I can speak with someone as it's not unusual for a gift voucher's expiration date to be extended as a gesture of good will, considering the circumstances.

I'm sure they're a fabulous company but it does feel like I'm being purposefully ignored in the hope I go away.

1 août 2023
Avis spontané
Logo de Panache For Kids

Réponse de Panache For Kids

Hi Elliot,

It was lovely to speak to you earlier.

As explained on the phone, it looks like there was a miscommunication somewhere along the line.

I'm so glad that we managed to get this resolved and hope your daughter loves her new wellies!

Noté 5 sur 5 étoiles

1st time

1st time
Shopping with panache

Great service ! Quick delivery

Happy with my bargains

Thanks again I will be shopping with you again ( from Glasgow scotland)

29 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

The best!!

Fantastic shop! Next day delivery service is just fabulous! Less than 24h from placing an order I had the shoes with me and I needed them urgently for my little girl. I will shop here from now on!!

13 juin 2023
Avis spontané
Logo de Panache For Kids

Réponse de Panache For Kids

Hi Daria, thank you! So pleased that you are happy with your order.

Noté 5 sur 5 étoiles

Really great price for my daughter …

Really great price for my daughter outfits and really good delivery I've had no problem whatsoever ever with panache kids even told my sister about them she now buys from them to

20 juin 2023
Avis spontané
Logo de Panache For Kids

Réponse de Panache For Kids

Thank you for the recommendation :)

Noté 5 sur 5 étoiles

Five ⭐️

Panache has such a good selection of clothing both online and in store. I like how active they are on social media too - it’s a great way of seeing their latest stock. Customer Service always respond really quickly to my queries and my purchases are always delivered within the expected time.

14 juin 2023
Avis spontané
Logo de Panache For Kids

Réponse de Panache For Kids

Thank you for your kind words, Laura.

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