Humphriesshoes Avis 

Prompt despatch. Paid for next day delivery which DPD failed to do. Item received too late so returned. However, postage was not refunded even though they had failed to provide service paid for.

I had a problem with an expensive pair of shoes that I had bought nine months earlier in Humphries shop in Stow on the Wold. I assumed that I would be told that nothing could be done but I was astonished when the staff member not only recognised me but remembered the shoes that I had bought and my shoe size! She immediately said that the problem with the shoes should not have happened and, without any fuss, arranged for them to be replaced.
All too rarely, one receives exceptional service in a shop. It is wonderful when it happens and I highly recommend this company.

Easy to shop with super fast delivery and a really good price

Prompt service, great price and was kept up to date with delivery service as well. Excellent 👍

Great communication from this company from ordering the product to receiving the order

Quick delivery, and exactly what I ordered ! Very happy - thanks Humphriesshoes, definitely would recommend

Order: HS690415
Quick and easy website to use. Prompt service and postage only £2.95! Thank you

I ordered the Remonte Jocelyn sandals in black. They were excellent value and arrived 2 days after ordering. Great service from Humphries and the sandals are a delight to wear. Years ago I broke a bone on one foot, it didn't heal well, so it's now difficult to get shoes to fit. The two straps on the Jocelyn sandals can be altered to accommodate and make my feet look normal!

i've now ordered 2 pairs of shoes from Humphries and the experience has been faultless. Ease of online ordering, very reasonable postage and quick delivery. They will be my first port of call going forward. AND it's supporting a family run, high street business. Gives me the feelgood factor

Good website, fantastic prices and superfast delivery. Will definitely use again.

I recently bought 2 pairs of shoes from Humphries. They were despatched quickly, arrived on time and I recieved my shoes in a perfect condition. Just how it should be! Well done.

Excellent range and availability of Birkenstocks, good prices. Paid for next day delivery and still cheaper than M&S!

I ordered some really nice Barbour boots from this place online in a sale I don't normally give bank details I only shop through PayPal normally but I thought they were the cheapest I could find reviewed the store and ordered when they arrived I was shocked one boot was new the other looked like it had been found in a bin it was multi coloured scuffed and scratched all over a chip out the tie part and instead of being dark brown they were like a yellow brown colour and on top of that they were creased in the leather like they'd been worn a lot I mean fancy wasting my time and yours sending a worn multi coloured boot and one new what with a 150 years experience you do this we all make mistakes but are you that desperate to sell anything when you made me an offer I told you I wouldn't even wear them for work refund me asap and that took for ever

This review is 10 days late as I was away.
Humphries. What a cracking find. Excellent and comfortable shoes, reasonably priced (as it happened, mine were discounted) and great service. I had to return my first delivery for a different size - no error on their part - I just needed to size up. The exchange was dealt with very proficiently. The packaging both times was smart and neat - not at all like the ‘thrown in a bag’ sort of delivery that’s so prevalent these days. The bag itself was tough and serviceable.
I’ve been delighted with the service from this company - and now I have the correct size, I’m delighted with the product too.
I shall certainly be including this shop (top of the list) in any search for more shoes. Thank you Humphries.

Fabulous, efficient company. Easy to order. Quick delivery & packaged well. Excellent quality shoes on all the occasions I have used Humphries & will do so again

Excellent shoe shop with quick delivery and great prices.

Super fast delivery and well packaged, easy to use website and perfect quality product. Great to see a family run business doing well!

Fantastic service from this firm. We ordered two pairs of Kizik at an unbeatable price one we returned for a smaller size. This was done at no charge in double quick time. Definitely our go-to firm in future - thank you.

I have used this company and couple of times now and I don't have any complaints at all apart from maybe they should do klarna or PayPal. Excellent delivery and shoes are fabulous!

I went into Humphries shop in Redditch today hoping to buy a pair of Paula Urban sandals. I needed them today! They hadn't got them in Redditch but did have them in other stores. I was delighted to be offered a special delivery from the warehouse. Excellent customer service - delivered by all involved...less than 15 minutes later. Thank you. X