I had a problem with an expensive pair of shoes that I had bought nine months earlier in Humphries shop in Stow on the Wold. I assumed that I would be told that nothing could be done but I was aston... Voir plus
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Prompt despatch. Paid for next day delivery which DPD failed to do. Item received too late so returned. However, postage was not refunded even though they had failed to provide service paid for.
I ordered the Remonte Jocelyn sandals in black. They were excellent value and arrived 2 days after ordering. Great service from Humphries and the sandals are a delight to wear. Years ago I broke a bon... Voir plus
Excellent seemeless online ordering. Lovely clarks shoes at great prices! Easy return service for exchanging sizes. Prompt response to email and Laura kindly reserved exchange sizes. Fast trackable r... Voir plus
À propos de l'entreprise
Coordonnées de contact
Evesham Road 30, B97 4LA, Redditch, Royaume-Uni
- www.humphriesshoes.co.uk
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First class service
First class service! I have ordered from this family firm before and always delighted with the speed of delivery, which was free, and competitive pricing
I placed an order two weeks ago that Royal Mail managed to lose so I contacted Kate who was exceptionally helpful and she sent out another pair of shoes immediately I will always check their site before buying from anywhere else
Ordered shoes and they were too big…
Ordered shoes and they were too big when they arrived so returned and immediately replaced with smaller ones. Totally awesome service. Would never hesitate to use this company again. It's been an amazing experience. Thank you
Very satisfied customer who loves her new sandals.
This is my first purchase from Humphries Shoes and have no hesitate recommending them. I bought two pairs of sandals and will buy other footwear in the future. The order was sent promptly and very well packed. I will wear my sandals with pride. Thank you to Humphries Shoes staff.
I've been purchasing these clarks funny…
I've been purchasing these clarks funny dream shoes for 20 years since working in care. But due to a foot op I decided to go a size up and chose wide fit... I must say there the best I've ever purchased. The care in packaging and prompt service is second to none. I'll definitely purchase more now from humphries shoes. Thank you so much 💓
Buy with confidence!
Shoes dispatched promptly: arrived in a couple of days. Pre-paid postage label included in case it was necessary to return them, along with very clear instructions about how to do it. I had to return mine (sizing issue) & received a replacement pair within 5 days of sending them. Thoroughly recommend! Buy without fear!!!
Effortless experience
Great website. Easy to shop. My shoes were too big so needed to exchange. Effortless process. I called up to check on process (it wasn’t taking long, I just had time pressure for holiday) staff on phone were amazing. Super helpful and made sure I got my shoes in time for my trip. Will definitely shop again.
Fabulous customer service and great…
Fabulous customer service and great price. We wanted some Angry Angels shoes for my daughter for school that we’d previously purchased locally but could no longer find. Google showed Humphries had them and at a better price than others. I purchased and sadly despite measuring with a Start rite shop, they were too small. I called and they were excellent suggesting how much bigger to go and offering free postage for exchange. The new ones have arrived and we’re delighted. Absolutely brilliant and would 100% use again and recommend
I ordered some saddles on line it said…they would be delivered within 4 days
I ordered some saddles on line it said they would tell me when they were shipped but e pelted them to be with me between 15 - 19th August as I hadn’t heard anything by late yesterday I rang I was told they had been sent to the wrong customer and they were waiting for them to be returned. I asked how long I would wait first they said a couple of days and then changed to a week to 10 days they offered a refund which I have accepted I have been notified I will have to wait up to 10 days for my refund I am not impressed
Very happy with Humphries service
Great service from Humphries. Swift dispatch and good price on Birkenstocks. Very happy! Will use them again.
Speedy arrival of exactly what I ordered
Having had issues with a different online retailer, I am so pleased to have re-ordered with Humphries. Speedy arrival of exactly what I ordered and a very good price. 5 stars
Ordered a pair of sandals late thursday…
Ordered a pair of sandals late thursday evening. Expected delivery as advised on Monday but were delivered on Sunday. Very prompt and excellent service from Humphries - would definitely recommend and would use them in the future. Very happy customer 😊
Absolutely brilliant customer service
Absolutely brilliant customer service. Bought my son's school shoes online in Feb, one sole came unstuck at the end of June. Sent an email with some pics, got a return label and sent them back for inspection. Few days later Humphries agreed to replace them and even agreed to replace with a larger size so they'd fit after the summer holidays. Can't ask for better than that.
Amazing Service
Great service, despatch was quick, easy ordering and very reasonable p&p. Thank you so much.
Excellent website
Excellent website. Ordered my children some shoes with standard delivery on Thursday. Expected to be delivered on Tuesday. They arrived Saturday. Very happy customer. Lovely Clark’s shoes with free delivery!
Excellent service and fabulous selection of shoes
Thank you Humphries Shoes. I ordered a pair of sandals yesterday, they arrived this morning and are fabulous. Thank you for such a prompt, efficient service and for stocking such a wide selection of lovely shoes.
Regards
Jenny Murray
Excellent! 5 Stars!
I always like to support independent retailers wherever possible rather than buying from the big chains and big online retailers too. I was pleased to find "Humphries Shoes" on a online search. Delighted to find exactly the pair of Barbour Boots that I always buy, in my size and at a great price too. Another bonus is the postage cost is very reasonable too. Delivered quickly, well packaged and great communication throughout. Really happy customer, highly recommended and will return for sure. Thank you.
Ordered Sketchers
Ordered Sketchers. Good price and postage. Arrived v quickly. Thank You.
Got the flower ladies boots ,arrived…
Got the flower ladies boots ,arrived really quick .
I had a problem with one of the holes for the laces but they couldn't replace them and I really didn't want to give them up so they gave me a % back .
My partner has bought a pair of boots but wrong size so sent back and requested a larger size which they did in super quick time .
Can't fault them and they emailed quickly.
Highly recommend this company and Kate who was emailing me . Kate your an asset to the company thank you for your help ☺️
From placing my order to receiving them…
From placing my order to receiving them has been just 2days absolutely brilliant experience will definitely buy from Humphries again
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