I had a problem with an expensive pair of shoes that I had bought nine months earlier in Humphries shop in Stow on the Wold. I assumed that I would be told that nothing could be done but I was aston... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Prompt despatch. Paid for next day delivery which DPD failed to do. Item received too late so returned. However, postage was not refunded even though they had failed to provide service paid for.
I ordered the Remonte Jocelyn sandals in black. They were excellent value and arrived 2 days after ordering. Great service from Humphries and the sandals are a delight to wear. Years ago I broke a bon... Voir plus
Excellent seemeless online ordering. Lovely clarks shoes at great prices! Easy return service for exchanging sizes. Prompt response to email and Laura kindly reserved exchange sizes. Fast trackable r... Voir plus
À propos de l'entreprise
Coordonnées de contact
Evesham Road 30, B97 4LA, Redditch, Royaume-Uni
- www.humphriesshoes.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Price & Super Quick Delivery
Great prices for genuine brands and an unbelievably quick delivery. I ordered some Start-Rite shoes for my son and I really cannot recommend them highly enough
Excellent seemeless online ordering
Excellent seemeless online ordering. Lovely clarks shoes at great prices!
Easy return service for exchanging sizes. Prompt response to email and Laura kindly reserved exchange sizes. Fast trackable royal mail delivery. Really happy, will readily order again from Humpries Shoes 😊
Excellent quality, price and customer service.
Excellent customer service with prompt communication, fast delivery, super fast refund on returned boots (my fault choosing incorrect size). All this and very best price (even with DPD delivery). Really can’t be beaten - I am a very impressed and very happy customer!
Gorgeous boots fantastic price…
Gorgeous boots fantastic price excellent service with super quick delivery thanks!
Very Good.
Tried to order shoes but payment system was not working, rang up and this had only just failed. Paid over phone, delivery quicker than expected, had to return for larger size these also arrived very quickly. Will use again.
Excellent service
Excellent service - very quick tracked delivery. Shoes well packaged and just as described.
Will use again and highly recommend.
Fantastic service
Ordered a pair of boots on friday 29th December and received on Saturday 30th December. Fantastic service and fabulous boots at a great price
Damaged box, damaged boots, delayed refund
I received an extremely damaged box in more than one piece, one of the boots was all scratched and a completely different colour to the other boot. I returned the boots and was told I would receive a full refund when they received the boots back. The tracking shows the boots have been received but having chased my refund they responded “a refund will be issued when they open it”. So similarly to other reviews, refunds don’t happen quickly.
Excellent all round
Excellent all round. Found just the wedding shoes I wanted at a great price, ordered and received within a few days. Shoes even better than expected! Really happy, thank you so much
Used for the first time but not the last
I had never used the company before. I wanted a specific pair of Skechers shoes which they had. Everything was fine and I wouldn't hesitate to use them again
Positive buying experience for clarks…
Positive buying experience for clarks schools shoes however a slightly disappointing return and refund experience. I am told they're behind as closed for week. Surely the week before the start of term time is one of your busiest times when all hands on decks are required.
Being asked to be patient whilst you refund my money does not sit well.
Stick to Clarks direct, you can return your shoes to branch with an immediate refund
Tried this site but sadly won't be back and now unsubscribed.
Bad customer service
I ordered sandals and when they arrived were very large, I have emailed twice explaining how big they are and asked if they could measure the smaller size as I liked the sandals. I have never received a response so will return sandals and won't be buying from them again. Shame as I have bought shoes before.Such bad customer service.
GREAT SERVICE 5*
Great service .....ordered online
Delivered quickly .....kept up to date re delivery ......Thankyou highly reccomend .
First Class service
First Class service. Shoes were delivered promptly and at reasonable cost. Good to see an old established company embrace modern technology and manage to undercut the opposition!
I have 3 pairs of birkenstock's that…
I have 3 pairs of birkenstock's that all fit perfectly so I ordered the exact same size from Humphries. When they arrived they were marked as the correct size but were physically much smaller! (fakes?) and did not fit. I had no choice than to return them and then they charged me a return fee.... for a faulty item!
Delay with return refund
Ordering and delivery was good. The £2.50 fixed fee returns is a good idea. Unfortunately, I received no communication and had to chase it up by email as they did not answer the phone. An email reply advised without any apology that the shop have a returns backlog and will process it when they get round to it. So I wait…
Highly recommended
Great product and service, good price, well packaged, very pleased.
Great company
Just had my sandals delivered. Quick efficient service,polite,friendly and helpful lady on phone. Definitely will purchase from here again.Best on-line service I have ever used.
Made a mistake and ordered 2 pairs of same and lady on phone sorted it straight away and sent my refund directly
Excellent service and great products
I've bought 3 pairs of shoes there in the last couple of years. The process of ordering and delivery is very efficient. They have a good selection of shoes, and great customer service. I've usually purchased the Heavenly Feet brand. My first two purchases were excellent - very comfortable and practical sandals that I wore to death. The latest one is not as good - not as comfortable or as striking as my previous purchase. But still 5 stars, for a great website, products, and excellent service.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








