Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

OMG!!!!!! Absolutely fantastic. I have wanted an Alocasia Black Velvet for years but very expensive. This was half the price of local garden centre and is so beautiful. True in size with beautifu... Voir plus

Noté 5 sur 5 étoiles

Wanted a plant for a birthday present so needed it quickly, I spoke to someone on live chat to check if this was possible and they were very friendly and accommodating, I ordered it at about 3.30pm an... Voir plus

Noté 5 sur 5 étoiles

We are delighted with our new plants. They arrived exactly as described on the website and really quickly! Pricing is very competitive with the large sanseviera being very good value. They were packe... Voir plus

Noté 5 sur 5 étoiles

Ive ordered twice from Papaya Plants. First time a Coral cactus and Dischidia Pangolin kisses. Second time a String of pearls. Both orders arrived next working day and so carefully wrapped all plants... Voir plus

À propos de l'entreprise

  1. Service de plantes d'intérieur

Informations provenant de diverses sources externes

Indoor plants directly delivered to you door. We are here to help you create your indoor jungle.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

397 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(397)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent

From ordering to delivery, service was excellent, plant came very well packaged, was healthy and beautiful, lots of choice on website and very clear and informative, I would highly recommend

14 février 2021
Noté 5 sur 5 étoiles

I keep coming back!

I’ve ordered from Papaya Plants a few times now. My order has always arrived quickly and the plants in excellent condition. Will definitely keep coming back!

12 février 2021
Noté 5 sur 5 étoiles

Stunning plants & service

Stunning plants & service! Arrived in perfect condition due to being wrapped with alot of care, ordered just before 10am & arrived the following day. Highly recommend & will be using again. Thank you :-)

11 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service from this wonderful plant shop. My plants and pots arrived in perfect condition due to the care and attention in packing. Plants are healthy and happy. Many thanks Papaya plant shop. Looking forward to ordering from you soon.

11 février 2021
Noté 5 sur 5 étoiles

Great service

Great service. The plant arrived safely and is in great condition. I will definitely be buying from Papaya Plants again

9 février 2021
Noté 5 sur 5 étoiles

Amazing plants at very fair prices

Amazing plants at very fair prices. Some of the plants I cannot find anywhere else. Andrea is very good good at communicating quickly via email and she has put extra effort in ordering plants for me.
I buy most of my plants now from her and I have tried many online shops.

8 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Great delivery time. However, once I received my plant, I saw half of the plant was snipped off and the stems of the rest were browning - probably the rest of the plant was removed for the same reason (not looking too well). Its been a few weeks now, and sadly, the browning/wilting is slowly spreading from the removed bits to the rest of the plant.

Edit: Andreia got in touch with me, and advised me on how to take better care of the plant and resolve any problems :) Thank you!

5 février 2021
Avis spontané
Logo de Papaya Plants

Réponse de Papaya Plants

Hello Radost,

Thank you so much for your feedback.

I have double checked my emails and I can’t find anything from you raising any issues with your order. I always pick up on any emails as my goal is to all my customers to receive happy and healthy plants and to also help with any plant care advise.

I will email you directly to try and help you with your plants :) If you don’t receive it please reach out on andreia@papayaplants.co.uk

Kindest Regards,
Andreia

Noté 5 sur 5 étoiles

Andreia is fab

Andreia is fab, always so helpful and really friendly and goes out of her way to provide a crest customer service. I've bought many times from Papaya and always been really pleased with the service and my items. Couldn't recommend enough.

5 février 2021
Noté 4 sur 5 étoiles

Happy with delivery time, great customer service

Happy with delivery times. Was a bit unhappy with the condition of the watermelon peperomia I received. But Papaya have been lovely and offered to send me a new one. The Hoya crimson queen plant I received was lovely.

5 février 2021
Logo de Papaya Plants

Réponse de Papaya Plants

Hello Gemma,

Thank you so much for your feedback.

I am so sorry your Watermelon didn’t arrive perfect!
My goal is to all my customers to receive happy and healthy plants but I have double checked my emails and I can’t find anything from you raising any issues :(

I will email you directly to try and turn this around for you.

Kindest Regards,
Andreia

Noté 5 sur 5 étoiles

Wonderful!

Super speedy delivery and arrived wrapped in very eco-friendly and well thought out packaging.

Nice looking plants. A real pleasure to unbox!

Would buy again.

2 février 2021
Noté 5 sur 5 étoiles

Brilliant!

Fast service, well packaged high quality plants and prompt customer service. Loved the sustainable packaging. Will definitely order again!

2 février 2021
Noté 5 sur 5 étoiles

Another lovely order from Papaya…

Another lovely order from Papaya plants! I had been waiting for the brown jute pots to come back in stock as I love the ones I have bought previously (I now have several all around the house!) and I couldn’t resist buying another Hoya also! Beautiful plant as always and packaged nice and safely. Papaya plants is one of my favourite online plant stores to order from because not only are the pots, plants good quality but the packaging and speed of delivery is second to none! Thanks again Papaya.

1 février 2021
Noté 5 sur 5 étoiles

Fast delivery and plants were in a…

Fast delivery and plants were in a great condition. I was looking for some very small plants and was struggling to find any from other retailers so was happy I was able to find what I was looking for with Papaya Plants.

19 janvier 2021
Noté 5 sur 5 étoiles

My favourite place to order plants

This was my 5th or 6th order from Papaya this year, and again the service was incredible.

The plants are always well looked after and arrive in great condition. They seem to just do better than plants from other providers, which is the biggest selling point!

16 janvier 2021

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