Excellent ordering experience and next day delivery at no additional cost. Product just what I wanted and great value for money. However, there was a discrepancy with the product I ordered and that w... Voir plus
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Lisez les avis des autres
Very competitive pricing and delivery next day. I ordered two different sizes of Really Useful boxes, because both sizes were cheaper than anywhere else I have looked online. I haven't seen Paperston... Voir plus
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Hefty bookends, marketed independently. I wanted a set of steel bookends a little larger than the numerous sorts that Amazon offers, so I googled "Bookends" and found Paperstones, with a spec. that... Voir plus
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I placed my order on Friday just before the Bank holiday weekend, thinking it would arrive during the following week. To my surprise it was delivered the next day, just in time for the hottest... Voir plus
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À propos de l'entreprise
- Magasin de fournitures de bureau
- Fournisseur de cartouches d'encre
- Fournisseur de produits de nettoyage
- Magasin de matériel de bureau
- Magasin de meubles de bureau
- Papeterie
À propos de Paperstone
Écrit par l'entreprise
Who are we?
We’re Paperstone - a trusted online business supplies provider with a refreshingly human touch. For over 20 years, we've helped UK companies stay stocked and equipped, combining quality products with fair prices and people that genuinely care. We're serious about getting things right - and making life easier for our customers, however and wherever they work.
Everything you need, all in one place
From everyday stationery and ergonomic chairs to cleaning products and workwear, we stock over 29,000 items from leading brands. Whether you’re just starting out, scaling fast, or running an established operation, we’ve got what you need - all in one easy-to-shop website.
A smoother way to shop
Our award-winning website is built for speed and simplicity, with smart search tools that help you find exactly what you’re after - no faffing, no frustration. It just works.
Fast, free delivery
Need it quickly? Orders over £50 are delivered the next working day, free of charge. No hidden costs, no surprises - just a reliable service that works around you.
Friendly experts, always on hand
We take service seriously, and we don’t hide behind ticketing systems or call scripts. Our friendly team knows the products inside out and is here to help - whether it’s a quick question, a custom quote, or sorting something that’s gone wrong. We're real people, ready to make things right.
Our Low Price Promise
Great service shouldn’t cost a premium. We keep our prices sharp, so you always get great value - without compromising on quality or support.
Helping you make greener choices
We’re proud to do business the right way. That means offering more sustainable product options and working with Weaver, a trusted accreditation scheme, to help you make eco-friendly decisions with less effort.
Paperstone Details
Écrit par l'entreprise
- Free next day delivery
- Free next day delivery on all orders over £50 and only £4.95 for orders under £50.
- Zero-hassle returns
- If for any reason you’re unhappy with one of our products, we’ll collect it from you and you can either choose to have it replaced or get a full refund – as long as it’s in resalable condition.
- Free gifts
- Shop with us and the more you spend, the more we reward you with free gifts including free chocolates, shopping vouchers or even more stationery! Or we'll donate to our chosen charities on your behalf.
- Low Price Promise
- Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us. We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.
Paperstone's Low Price Promise
We won't be beaten on price!
Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us.
We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.
Coordonnées de contact
Oxford House, 15-17 Mount Ephraim Road, TN1 1EN, Tunbridge Wells, Royaume-Uni
- 0345 567 4000
- hello@paperstone.co.uk
- www.paperstone.co.uk
4,8
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great value and great service
Very good value, high quality product, ordered on a Thursday afternoon and which was being delivered by 08.15 the next day. I am a multiple return purchaser, and it's this combination which does it for me. Highly recommended!!
22 août 2025
Réponse de Paperstone
Smiles all round - thanks Tim 😁
Kelly - Customer Service Team
Fast and reliable delivery
Ordered my files lunchtime - delivered at 8.00 a.m. next morning. All in good condition. Reliability.
21 août 2025
Réponse de Paperstone
Reliability is our middle name (well… not officially, but we’re thinking of updating our passports 😉).
Kelly - Customer Service Team
John Phillips was very helpful .
John Phillips was very helpful .
Set up the account and gave us competitive prices .
And delivery was very quick .
20 août 2025
Réponse de Paperstone
Welcome to Paperstone, Sheila. We look forward to growing our relationship with you 🩷
Kelly - Customer Service Team
Excellent service
Item arrived as described on time delivery driver was probably the best we seen
19 août 2025
Réponse de Paperstone
Our drivers work really hard, so it's always lovely to hear them getting the recognition they deserve.
Kelly - Customer Service Team
The very best customer Service.
We have been using Paperstone for about 6 months now and have found them to be an excellent alternative to Amazon, who we gave up on at the the beginning of the year, due to their dreadful customer service and failed deliveries. Paperstone are in a diffrent league to Amazon, they recognise that as a business, we require deliveries in working hours and use couriers that can deliver that service within those times, but they really shine when on the rare occasion that there are issues, they are easy to communicate with via chat and they get things rectified straight away without delay. I cannot recommend this company enough.
18 août 2025
Avis spontané
Réponse de Paperstone
Thanks Paul. It's tough to operate in a world where the likes of Amazon exists, but we like to think that our service really is what sets us apart.
As you've kindly pointed out, when there's an issue, you know you can always reach us and we'll sort out the problem as quickly and easily as possible 😇
We really appreciate your support 🩷
Kelly - Customer Service Team
Very rapid response to my order
Very rapid response to my order, which is exactly what I wanted.
Thank you
14 août 2025
Réponse de Paperstone
Everyone can do with a bit more time in life, so we're glad we got your order delivered quickly, which means you've got more time for other things 😊
Kelly - Customer Service Team
Trawling for good quality chocolate…
Trawling for good quality chocolate squares to have with our Special coffees, we found these. Exceptional value, fast delivery. For us, it was next day. Rich, dark chocolate squares. Perfect with all coffees. I will be buying these again.
2 août 2025
Avis spontané
Réponse de Paperstone
Chocolate and coffee are a match made in heaven, just like you and Paperstone's next day delivery 🩷
Kelly - Customer Service Team
Réponse de Paperstone
Thanks Marina - we try our best 😇
Kelly - Customer Service Team
Réponse de Paperstone
It's as simple as that when you order from us, Clive 😉
Kelly - Customer Service Team
Amazingly fast service
Amazingly fast service. My two adhesive hooks are up.
Thanks Paperstone and well done.
31 juillet 2025
Réponse de Paperstone
We can both call ourselves fast and efficient🏃🏻♂️
You know where to come if you need speedy service again!
I went on a web-hunt for the products I…
I went on a web-hunt for the products I needed, of course, something similar was on Amazon, however, whilst I appreciate Bezos's genius , I also reckon that Amazon will destroy shopping as we know it and most competitors on the web. I was pleased to find Paperstone, great website, great products and simple, to the point service. Excellent.
Chris Boardman.
31 juillet 2025
Avis spontané
Réponse de Paperstone
Thank you for your lovely feedback Chris. It's always great to see customers supporting small businesses. If there is anything else we can help with in the future, please do let us know ❤️
Great service
Ordered placed on line and delivered first thing next day. You can't expect anything better than that.
Tony Hartley
25 juillet 2025
Réponse de Paperstone
We always aim to please Tony! Great service is what you can expect from us every time 💪🏻🙂
Wonderful experience
Wonderful experience. Small item ordered late afternoon and delivered the following morning. Unbelievable!
25 juillet 2025
Réponse de Paperstone
We're so pleased to hear how quickly your order arrived. Now you know where to come the next time you're after office supplies 😀
Placing the order was easy
Placing the order was easy, and the goods arrived the next day.
9 juillet 2025
Réponse de Paperstone
Fuss-free ordering and delivery - perfection 👌🏻
Kelly - Customer Service Team
Top Class
Excellent service, evening order, delivered next day. When you need items to complete a job, next day delivery is perfect. Thank You. Oh and the Sweeties were an absolute bonus...... love Munchies. Jane
9 juillet 2025
Réponse de Paperstone
Munchies are top tier, much like our service 😉 Thanks Jane.
Kelly - Customer Service Team
The pockets in the 100 pocket file are…
The pockets in the 100 pocket file are a couple of millimeters too short meaning the top edge of the paper can still get creased
7 juillet 2025
Réponse de Paperstone
Thanks for the feedback - we appreciate it. Sorry that the presentation books aren't quite right.
We've sent you an email to discuss further and get something sorted out for you.
Kelly - Customer Service Team
Returning customer great value and…
Returning customer great value and first class service.
4 juillet 2025
Avis spontané
Réponse de Paperstone
Long may our relationship continue, Patrick 🤝
Kelly - Customer Service Team
I only placed a small order but it…
I only placed a small order but it arrived the next day and was exactly what I wanted as couldn’t find it anywhere else! Great all round service and nice to be kept up to date with my order.
2 juillet 2025
Avis spontané
Réponse de Paperstone
Big or small order - we will always aim to deliver next working day 🙂 Glad we had what you wanted. And if you need anything else, you know where to find us 😉
Kelly - Customer Service Team
Great coffee good price and speedy…
Great coffee good price and speedy delivery will order again
2 juillet 2025
Réponse de Paperstone
Sounds like we've ticked all the boxes for you ✔️
Kelly - Customer Service Team
Great price and delivery
1 juillet 2025
Réponse de Paperstone
We're glad to see you've been coming back for more of the great prices and delivery, Tim 😉
Kelly - Customer Service Team
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