Excellent ordering experience and next day delivery at no additional cost. Product just what I wanted and great value for money. However, there was a discrepancy with the product I ordered and that w... Voir plus
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Lisez les avis des autres
Very competitive pricing and delivery next day. I ordered two different sizes of Really Useful boxes, because both sizes were cheaper than anywhere else I have looked online. I haven't seen Paperston... Voir plus
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I placed my order on Friday just before the Bank holiday weekend, thinking it would arrive during the following week. To my surprise it was delivered the next day, just in time for the hottest... Voir plus
L'entreprise a répondu
Hefty bookends, marketed independently. I wanted a set of steel bookends a little larger than the numerous sorts that Amazon offers, so I googled "Bookends" and found Paperstones, with a spec. that... Voir plus
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À propos de l'entreprise
- Magasin de fournitures de bureau
- Fournisseur de produits de nettoyage
- Magasin de matériel de bureau
- Magasin de meubles de bureau
- Papeterie
- Fournisseur de cartouches d'encre
À propos de Paperstone
Écrit par l'entreprise
Who are we?
We’re Paperstone - a trusted online business supplies provider with a refreshingly human touch. For over 20 years, we've helped UK companies stay stocked and equipped, combining quality products with fair prices and people that genuinely care. We're serious about getting things right - and making life easier for our customers, however and wherever they work.
Everything you need, all in one place
From everyday stationery and ergonomic chairs to cleaning products and workwear, we stock over 29,000 items from leading brands. Whether you’re just starting out, scaling fast, or running an established operation, we’ve got what you need - all in one easy-to-shop website.
A smoother way to shop
Our award-winning website is built for speed and simplicity, with smart search tools that help you find exactly what you’re after - no faffing, no frustration. It just works.
Fast, free delivery
Need it quickly? Orders over £50 are delivered the next working day, free of charge. No hidden costs, no surprises - just a reliable service that works around you.
Friendly experts, always on hand
We take service seriously, and we don’t hide behind ticketing systems or call scripts. Our friendly team knows the products inside out and is here to help - whether it’s a quick question, a custom quote, or sorting something that’s gone wrong. We're real people, ready to make things right.
Our Low Price Promise
Great service shouldn’t cost a premium. We keep our prices sharp, so you always get great value - without compromising on quality or support.
Helping you make greener choices
We’re proud to do business the right way. That means offering more sustainable product options and working with Weaver, a trusted accreditation scheme, to help you make eco-friendly decisions with less effort.
Paperstone Details
Écrit par l'entreprise
- Free next day delivery
- Free next day delivery on all orders over £50 and only £4.95 for orders under £50.
- Zero-hassle returns
- If for any reason you’re unhappy with one of our products, we’ll collect it from you and you can either choose to have it replaced or get a full refund – as long as it’s in resalable condition.
- Free gifts
- Shop with us and the more you spend, the more we reward you with free gifts including free chocolates, shopping vouchers or even more stationery! Or we'll donate to our chosen charities on your behalf.
- Low Price Promise
- Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us. We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.
Paperstone's Low Price Promise
We won't be beaten on price!
Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us.
We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.
Coordonnées de contact
Oxford House, 15-17 Mount Ephraim Road, TN1 1EN, Tunbridge Wells, Royaume-Uni
- 0345 567 4000
- hello@paperstone.co.uk
- www.paperstone.co.uk
4,8
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Efficient and courteous when ordering
Efficient and courteous when ordering. Very reliable deliveries.
3 août 2026
Réponse de Paperstone
Thanks John 😊 We're always grateful for your continued support ❤️
Kelly - Customer Service Team
Absolute disgrace the way I’ve been…
Absolute disgrace the way I’ve been treated and my company they take your money send out a little sweetener of the order you get no tracking they’re just turning up unexpected you get no paperwork. Absolute waste of a time. I would definitely avoid this company. I just tried to scam me and I think they are a bit of scammers. Sounds like our one item of everything and the reviews well I’ve never seen so many false written reviews so avoid like the plague you have been warned.
3 août 2026
Avis spontané
Réponse de Paperstone
Hello,
We're sorry that we were unable to deliver your order in full and that you've had a disappointing experience with us.
The product was very popular and sold out before we could fulfil all orders; we hope to have it back again soon.
As per your emailed confirmation, we issued your refund earlier today.
Thanks for taking the time to leave your feedback, and apologies again that we disappointed you.
Kelly - Customer Service Team
Excellent service
I couldn't believe how quickly my paper was delivered. Ordered at 3pm and received next day before 11am. Unbelievable!
31 juillet 2026
Avis spontané
Réponse de Paperstone
Seeing is believing⚡😎
Kelly - Customer Service Team
Work In Style Nursing Dress DVDDR.
Work In Style. Nursing Dress. DVDDR. Navy blue/White trim. Good fabric and make. Low cost.
Healthcare Agency/equipment supply Co. Corporate wear. Comfortable, gender-neutral, professional. Paperstone highly recommended.
AL
30 juillet 2026
Réponse de Paperstone
Thanks Al. We're glad you were happy with your purchase 😊
Kelly - Customer Service Team
The speed from ordering to arrival at…
The speed from ordering to arrival at my home was amazing. Less than 24 hours ! 🤗. Very pleased with the excellent service. Will be ordering again. Thank you so much. Kind regards.
30 juillet 2026
Réponse de Paperstone
Quick and convenient - love to hear it! We look forward to seeing your next order with us ❤️
Kelly - Customer Service Team
WHEN IS MY ORDER DUE TO BE DELIVERED…
WHEN IS MY ORDER DUE TO BE DELIVERED !!!!
IT HAS BEEN OVER A WEEK NOW
24 juillet 2026
Réponse de Paperstone
Hi Neville,
Thanks for speaking to us on the phone earlier and confirming that this review was left for us in error 😊 We're glad we weren't the ones to let you down!
We hope your missing order from the other company arrives soon.
Kelly - Customer Service Team
the goods i ordered arrived today in…
the goods i ordered arrived today in good order, well packaged. Thank you .
28 juillet 2026
Avis spontané
Réponse de Paperstone
If there's anything else you need, you know where to find us 😊
Kelly - Customer Service Team
Réponse de Paperstone
Wonderful to hear 🥳
Kelly - Customer Service Team
Good service.
I found just what I was looking for on the Paperstone site. It was easy to order. My order came very quickly and was very well packaged. Very pleased with everything.
21 juillet 2026
Avis spontané
Réponse de Paperstone
Glad we had just what you were looking for, and that it all went smoothly from ordering to delivery ⭐
Kelly - Customer Service Team
Goods arrived in perfect condition
Goods arrived in perfect condition, were exactly as described and delivered by a friendly, efficient courier. All within 20 hours of order being placed. Extremely satisfied and happy to recommend as trusted supplier.
22 juillet 2026
Réponse de Paperstone
Trust is everything - so we're so pleased to hear you call us a "trusted supplier" 🥰
Kelly - Customer Service Team
Positive experience
I ordered four baskets but for some reason couldn’t pay on line. I phoned the company and spoke to Hayley and she was very helpful.she took payment over the phone and by baskets were delivered the following day. The baskets were a lovely colour and exactly what I needed and as described on the website. All in all a very positive experience and I will be making another order soon. I highly recommend this company.
17 juillet 2026
Avis spontané
Réponse de Paperstone
Thank you for your glowing review!🌟 We'll be sure to let Hayley know how pleased you were. You know where to come for any future purchases 😀
Superb filing cabinet - high quality
Superb filing cabinet - quality workmanship, and helpful delivery guys
17 juillet 2026
Avis spontané
Réponse de Paperstone
That's great to hear - thanks Julie 😊
Kelly - Customer Service Team
Really pleased thank you
Really pleased thank you. Ordered a diary and arrived next day, in good condition.
LLP
16 juillet 2026
Réponse de Paperstone
Hope the diary keeps you nice and organised throughout 2027 ⭐
Kelly - Customer Service Team
Very convenient to have these delivered…
Very convenient to have these delivered in 12 packs instead of the supermarket the price is similar and they came fast so I’ll order more and soon. Thanks 👍🏼👍🏼
13 juillet 2026
Réponse de Paperstone
Our job is to make your life easier, and sounds like we've nailed it 👌🏻
Kelly - Customer Service Team
Quick delivery of item on 07/07/26 and…
Quick delivery of item on 07/07/26 and friendly, helpful delivery man. Am very pleased with the purchased product.
Valerie Longman
7 juillet 2026
Réponse de Paperstone
We're so glad to hear that you're happy with the service, delivery, and product - couldn't hope for anything more 😊
Kelly - Customer Service Team
Good price and delivered very fast,will…
Good price and delivered very fast,will buy again,
8 juillet 2026
Réponse de Paperstone
Thanks James! We're happy to have you as a customer 🥰
Kelly - Customer Service Team
Réponse de Paperstone
Personal recommendation is one of the best types of compliments - thanks Dennis 🥰
Kelly - Customer Service Team
My order was received the very next day…
My order was received the very next day so very pleased. If I need any future stationery supplies I will certainly turn to Paperstone
1 juillet 2026
Réponse de Paperstone
Don't forget, we do more than just stationery 😉
Kelly - Customer Service Team
Excellent service
My order arrived by courier very promptly with good information provided , excellent service and good value ,
1 juillet 2026
Réponse de Paperstone
All the ingredients of a great experience 👌🏻
Kelly - Customer Service Team
Quality as advertised. Efficient customer service. Prompt delivery
Good and prompt communication with the customer.
Fast delivery
24 juin 2026
Réponse de Paperstone
Thanks Samuel. We'd love to know what we could've done better to get that 5th star from you 😉
Kelly - Customer Service Team
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