Paperstone Avis 

5 260
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent ordering experience and next day delivery at no additional cost. Product just what I wanted and great value for money. However, there was a discrepancy with the product I ordered and that w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very competitive pricing and delivery next day. I ordered two different sizes of Really Useful boxes, because both sizes were cheaper than anywhere else I have looked online. I haven't seen Paperston... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I placed my order on Friday just before the Bank holiday weekend, thinking it would arrive during the following week. To my surprise it was delivered the next day, just in time for the hottest... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hefty bookends, marketed independently. I wanted a set of steel bookends a little larger than the numerous sorts that Amazon offers, so I googled "Bookends" and found Paperstones, with a spec. that... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de fournitures de bureau
  2. Fournisseur de cartouches d'encre
  3. Fournisseur de produits de nettoyage
  4. Magasin de matériel de bureau
  5. Magasin de meubles de bureau
  6. Papeterie

À propos de Paperstone

Écrit par l'entreprise

Who are we?
We’re Paperstone - a trusted online business supplies provider with a refreshingly human touch. For over 20 years, we've helped UK companies stay stocked and equipped, combining quality products with fair prices and people that genuinely care. We're serious about getting things right - and making life easier for our customers, however and wherever they work.

Everything you need, all in one place
From everyday stationery and ergonomic chairs to cleaning products and workwear, we stock over 29,000 items from leading brands. Whether you’re just starting out, scaling fast, or running an established operation, we’ve got what you need - all in one easy-to-shop website.

A smoother way to shop
Our award-winning website is built for speed and simplicity, with smart search tools that help you find exactly what you’re after - no faffing, no frustration. It just works.

Fast, free delivery
Need it quickly? Orders over £50 are delivered the next working day, free of charge. No hidden costs, no surprises - just a reliable service that works around you.

Friendly experts, always on hand
We take service seriously, and we don’t hide behind ticketing systems or call scripts. Our friendly team knows the products inside out and is here to help - whether it’s a quick question, a custom quote, or sorting something that’s gone wrong. We're real people, ready to make things right.

Our Low Price Promise
Great service shouldn’t cost a premium. We keep our prices sharp, so you always get great value - without compromising on quality or support.

Helping you make greener choices
We’re proud to do business the right way. That means offering more sustainable product options and working with Weaver, a trusted accreditation scheme, to help you make eco-friendly decisions with less effort.

Paperstone Details

Écrit par l'entreprise

Free next day delivery
Free next day delivery on all orders over £50 and only £4.95 for orders under £50.
Zero-hassle returns
If for any reason you’re unhappy with one of our products, we’ll collect it from you and you can either choose to have it replaced or get a full refund – as long as it’s in resalable condition.
Free gifts
Shop with us and the more you spend, the more we reward you with free gifts including free chocolates, shopping vouchers or even more stationery! Or we'll donate to our chosen charities on your behalf.
Low Price Promise
Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us. We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.

Paperstone's Low Price Promise

We won't be beaten on price!

Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us. We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(5 260)

184 avis reçus au cours des 12 derniers mois

Écrire un avis
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Noté 5 sur 5 étoiles

Quickly delivery and helpful with queries

Answered my queries on instant messenger and confirmed they had a different colour in stock which was the one I wanted. Order was placed at lunchtime and arrived the following day. Chair comfy and decent price.

23 juin 2026
Logo de Paperstone

Réponse de Paperstone

A very good looking chair, we must say. Enjoy 😊

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

Rock bottom prices-immediate dispatch…

Rock bottom prices-immediate dispatch and delivery. First class!

23 juin 2026
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Réponse de Paperstone

Feels like this review should come with a neon flashing sign saying "rock bottom prices" 📢 Thanks Rod 😉

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

Simple and efficient

Easy to use website, good prices, reliable next day delivery, free delivery at a reasonable level of spend (and free sweets!)

22 juin 2026
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Réponse de Paperstone

Free sweets on top of everything else? Can't get much better than that 😉

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

Lego bike

Received in pristine condition and delivered very quickly

12 juin 2026
Logo de Paperstone

Réponse de Paperstone

We love to hear it 😁

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

My purchase of breakfast bowls

This is my first time using this company and I'm very pleased with my service. The order went through without any issues and my delivery was quicker than I expected. My items were well packaged and arrived without any breakages. I'm very happy with my purchase.

15 juin 2026
Avis spontané
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Réponse de Paperstone

First impressions matter. We look forward to seeing more orders from you 😊

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

I’m impressed by the excellent products…

I’m impressed by the excellent products and ease of ordering. The delivery service is exceptional. Having recently moved from Switzerland, I struggled to find office supplies that offered both quality and service, but I found both with Paperstone.

12 juin 2026
Logo de Paperstone

Réponse de Paperstone

Thanks for this lovely review, Muhammed. Moving to a new country can be challenging, so it means a lot to know that we've provided the quality items and reliable service you were looking for🩷

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

I had been looking for a coffee machine for a while

I had been looking to purchase a compact coffee machine for a while . I came across this one, not only does it tick all the boxes I got it at a very reasonable price with a free gift, was delivered free within 2 days, thanks to paperstone. , it fits beautifully into my kitchen. I’m looking forward to trying different coffees and milk. I’m really pleased with my purchase. I totally recommend paperstone,

9 juin 2026
Logo de Paperstone

Réponse de Paperstone

Who needs a coffee shop, when you've got your very own at-home barista (aka Paperstone) 😉☕

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

Great company and products and very…

Great company and products and very quick delivery thank you.

8 juin 2026
Logo de Paperstone

Réponse de Paperstone

You're welcome, David 🙂 Glad we had just what you were needing to do the job.

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

I love this company

I love this company, fantastic customer service. Always super helpful. Next day delivery on lots of things. Also love the fact you can email the office dog!

26 mai 2026
Avis spontané
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Réponse de Paperstone

What a lovely review to receive 🩷 Wilfy is always happy to receive fan mail 🐾

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

Lovely doing business with them

Easy to find whatever you want and I was treated respectfully

2 juin 2026
Avis spontané
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Réponse de Paperstone

Glad to have you as a customer, Barbara. Everyone should be treated with respect 🩷

Kelly - Customer Service Team

Noté 3 sur 5 étoiles

The supplier is excellent

Your efforts as a supplier are, in my book, second to none. It is unfortunate that your carrier leaves parcels outside on the ground for all to see without even ringing my doorbell that operates all through the house!

1 juin 2026
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Réponse de Paperstone

Thanks for the compliment, however, we'd much prefer it if you had an all-round good experience.

We'll pass your feedback across to the courier, and hopefully we can earn those extra stars next time 🙏🏻

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

Unbelievably fast delivery!

I placed my order on Friday just before the Bank holiday weekend, thinking it would arrive during the following week. To my surprise it was delivered the next day, just in time for the hottest week so far this year.

Thank you so much for the speedy delivery allowing us to leave doors open without those pesky flies coming inside.

We already had this door curtain bought over 14 years ago and still going strong. We needed another for the front door to allow any breeze to flow through.

The price was excellent, the lowest I found on the web.

I would recommend both the product and Paperstones highly!

23 mai 2026
Avis spontané
Logo de Paperstone

Réponse de Paperstone

We're so pleased that the timing of the delivery was perfect and that you could be as cool and comfy as possible this past week 😊

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery. Good quality large paper sacks.

27 mai 2026
Logo de Paperstone

Réponse de Paperstone

Glad the delivery was quick and you're happy with the paper sacks 😊

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

Great service overall

As it was slight delay, I still would give 5 stars, as team did communicate with me well and resolved issue in urgent matter. Thank you.

13 mai 2026
Avis spontané
Logo de Paperstone

Réponse de Paperstone

Thanks for giving us 5 stars, despite the issue. We really appreciate it.

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

Ordered a ream of cardboard

Ordered a ream of cardboard, was delivered the next day. Cardboard perfect for my crafting.

14 mai 2026
Avis spontané
Logo de Paperstone

Réponse de Paperstone

We love hearing about how customers use some of our products - glad we had what you needed 🩷

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

Very pleased with the service received…

Very pleased with the service received the items very quick easy to order only problem I had the order was split in two which didn’t bother me but the last item was lying in the hedge outside nothing to do with paper stone not good for the delivery company

13 mai 2026
Avis spontané
Logo de Paperstone

Réponse de Paperstone

Glad everything mostly went smoothly 😊 But sorry that the one item ended up in a bush! We'll speak to the courier about this, as we don't want our customers to have to go farming for their parcels.

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

The men were very curteous

The men were very curteous, also very helpful nothing was to much trouble for them,They asked where i would like the milk put.

Overall they did a good job.
thanks

12 mai 2026
Logo de Paperstone

Réponse de Paperstone

Happy to hear you had such a friendly and helpful delivery driver - always makes the experience that much better.

Kelly - Customer Service Team

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