Paperstone Avis 

5 260
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent ordering experience and next day delivery at no additional cost. Product just what I wanted and great value for money. However, there was a discrepancy with the product I ordered and that w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very competitive pricing and delivery next day. I ordered two different sizes of Really Useful boxes, because both sizes were cheaper than anywhere else I have looked online. I haven't seen Paperston... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I placed my order on Friday just before the Bank holiday weekend, thinking it would arrive during the following week. To my surprise it was delivered the next day, just in time for the hottest... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hefty bookends, marketed independently. I wanted a set of steel bookends a little larger than the numerous sorts that Amazon offers, so I googled "Bookends" and found Paperstones, with a spec. that... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de fournitures de bureau
  2. Fournisseur de cartouches d'encre
  3. Fournisseur de produits de nettoyage
  4. Magasin de matériel de bureau
  5. Magasin de meubles de bureau
  6. Papeterie

À propos de Paperstone

Écrit par l'entreprise

Who are we?
We’re Paperstone - a trusted online business supplies provider with a refreshingly human touch. For over 20 years, we've helped UK companies stay stocked and equipped, combining quality products with fair prices and people that genuinely care. We're serious about getting things right - and making life easier for our customers, however and wherever they work.

Everything you need, all in one place
From everyday stationery and ergonomic chairs to cleaning products and workwear, we stock over 29,000 items from leading brands. Whether you’re just starting out, scaling fast, or running an established operation, we’ve got what you need - all in one easy-to-shop website.

A smoother way to shop
Our award-winning website is built for speed and simplicity, with smart search tools that help you find exactly what you’re after - no faffing, no frustration. It just works.

Fast, free delivery
Need it quickly? Orders over £50 are delivered the next working day, free of charge. No hidden costs, no surprises - just a reliable service that works around you.

Friendly experts, always on hand
We take service seriously, and we don’t hide behind ticketing systems or call scripts. Our friendly team knows the products inside out and is here to help - whether it’s a quick question, a custom quote, or sorting something that’s gone wrong. We're real people, ready to make things right.

Our Low Price Promise
Great service shouldn’t cost a premium. We keep our prices sharp, so you always get great value - without compromising on quality or support.

Helping you make greener choices
We’re proud to do business the right way. That means offering more sustainable product options and working with Weaver, a trusted accreditation scheme, to help you make eco-friendly decisions with less effort.

Paperstone Details

Écrit par l'entreprise

Free next day delivery
Free next day delivery on all orders over £50 and only £4.95 for orders under £50.
Zero-hassle returns
If for any reason you’re unhappy with one of our products, we’ll collect it from you and you can either choose to have it replaced or get a full refund – as long as it’s in resalable condition.
Free gifts
Shop with us and the more you spend, the more we reward you with free gifts including free chocolates, shopping vouchers or even more stationery! Or we'll donate to our chosen charities on your behalf.
Low Price Promise
Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us. We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.

Paperstone's Low Price Promise

We won't be beaten on price!

Our Low Price Promise is our commitment to make sure we offer you low prices every time you shop with us. We monitor competitor prices using Skuudle (an expert price checking tool). We offer low price value products in our everyday range and make sure you always pay the lowest price around. And, if there's ever a product we've missed we offer a price match service.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(5 260)

184 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Arrived in bad condition

I gave one star, not because of the items I purchased, but to make you aware of the delivery, which was not good. My items were in a fairly large white bag which was rolled up and handed to me like that. If you look at the photo you will see it seems ok but when I unrolled the bag it was so dirty and had several dirty boot footprints on it. It looked like someone had been stepping in a puddle the stomped all over my parcel. The bag was also kind of roughed up. Not a nice way to receive a parcel. I needed to wash my hands before I opened my items. Not really happy. One good thing was the speed of delivery from time of purchase.

10 avril 2026
Logo de Paperstone

Réponse de Paperstone

We're so sorry to hear about the condition your parcel arrived in. Dirt and footprints are definitely not things we'd expect to see on our parcels!

We've sent you an email about this, and hopefully we can make it up to you.

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

Very impressed with the service

Very impressed with the quality of service and packaging. My items arrived the next day, and the attention to detail, especially the way the paper is plastic wrapped to stop any damage in transit, was really refreshing to see. Connie was a great help as well; it’s clear that attention to detail is a big focus at Paperstone. I’ll definitely be ordering again. Thank you, Connie and the team at Paperstone.

10 avril 2026
Avis spontané
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Réponse de Paperstone

Thanks Calum - Connie will be delighted to hear this 😊

It's customers like you that keep us doing what we're doing ⭐

Kelly - Customer Service Team

Noté 4 sur 5 étoiles

Delay in delivery other wise would have…

Delay in delivery other wise would have given 5 stars for price and quality
Dave

8 avril 2026
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Réponse de Paperstone

Sorry that there was an issue with the stock of the item. We're glad we got it sorted it in the end, and hopefully we'll get that 5th star from you next time ⭐

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

Ordering was easy

Ordering was easy. Price was ok. Delivery was excellent. I'd recommend Paperstone. Thanks for the great service.

8 avril 2026
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Réponse de Paperstone

Thanks for the high praise 😊

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

I received my order very quickly and…

I received my order very quickly and everything was handled most efficiently. The rubber bands are great and I spoke to one of your stuff about an associated matter, she was able to resolve everything very quickly and without any fuss. Thank you very much.

24 mars 2026
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Réponse de Paperstone

It's great to hear we could help getting you exactly what you need. Thank you for taking the time to let us know💖

Noté 5 sur 5 étoiles

Lovely chair!!

Had to replace and old, ageing and peeling office chair for a newly furnished and decorated office/man cave and started looking for something a bit different. After a lot of searching one chair caught my eye, but way more than I was looking to pay (£400+). I then searched for this chair in particular and found it at a better price at Paperstone, so thought I would treat myself. The next day delivery was perfect, ordered Wednesday evening, dispatched Thursday, and arrived safely Friday lunchtime. Easy build and a lovely looking chair, wouldn’t hesitate to use this company again!!

27 mars 2026
Avis spontané
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Réponse de Paperstone

Thank you for your great feedback! We’re glad you found the perfect chair. Enjoy your new setup and you know where to come if you need any other products for your upgraded office😎

Noté 5 sur 5 étoiles

Very good

Impressed by the price, efficiency, communication regarding keeping me informed at each part of the process and delivery. Thank you

25 mars 2026
Avis spontané
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Réponse de Paperstone

We're pleased to hear how impressed you are. We know communication is key to great service😀

Noté 5 sur 5 étoiles

Very speedy delivery and goods in…

Very speedy delivery and goods in excellent condition

25 mars 2026
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Réponse de Paperstone

Thanks Anne, that's great to hear. And if you need any tea to go with those biscuits, you know where to find us 😉

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

A good product

A good product. At a good price. And speedily delivered.

24 mars 2026
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Réponse de Paperstone

What more could you want 🤩

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

Very happy customer everyone complained…

Very happy customer everyone complained how noisy the clock was and needed to get a silent clock this is exceptionally good it does exactly what it says (ssshhh) non ticking clock thank you
From everyone who complained about the old clock,

23 mars 2026
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Réponse de Paperstone

We love that your new clock has officially put an end to the complaints. It’s doing exactly what it promised… absolutely nothing (noise-wise, at least!) 🕰️

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

Many great items

Many great items, found what I wanted easily,
easy ordering. Fast delivery by a pleasant, friendly courier. Pleased with the items
that I ordered.
Thank you.

16 mars 2026
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Réponse de Paperstone

And by the looks of things, this is why you continue to come back and order from us. We really appreciate it 🩷

Kelly - Customer Service Team

Noté 5 sur 5 étoiles
Logo de Paperstone

Réponse de Paperstone

We're pleased to hear it, but we'd much rather everything be great - we'll work on that 😉

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

Paperstone were able to offer me…

Paperstone were able to offer me exactly what I wanted and delivered it the next working day.

16 mars 2026
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Réponse de Paperstone

This is music to our ears 😌

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

Excellent

Excellent. Good price, very quick service, polite, friendly delivery driver.

13 mars 2026
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Réponse de Paperstone

We'll pass your lovely feedback for the driver across 🩷

Kelly - Customer Service Team

Noté 5 sur 5 étoiles

Wellington Boots

Ordered a pair of Dunlop Wellingtons. Brilliant price and they fit perfectly. Wondered why I have always bought at the top end of the market These were a perfect fit, arrived speedily and the postage was exceptionally reasonable. Thank you.

6 mars 2026
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Réponse de Paperstone

Glad we had what you needed, and at a great price too 😊

Kelly - Customer Service Team

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