Parahair Avis 

164
TrustScore 2 sur 5

2,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Wow, after a glorious three weeks, I've received absolutely nothing—no order, no delivery, no reply. Truly, this company is the epitome of reliability. They so generously take your money and then vani... Voir plus

Noté 1 sur 5 étoiles

Never order off this company!!!! Absolute scam. If the price seems too good to be true then it probably is, rude company and no help at all, like to blame all their problems on delivery company’s but... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent quality hair at an amazing price! The stylist I went to was floored when I told her what I paid! This is the second set I’ve purchased and the first set lasted months and were removed and re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wonderful hair! Nice and full! Color is exactly what it should be. Nice blend of bother colors, not too chunky. Ive bought a few items from PARAHAIR and havent been disappointed! Been doing extensions... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Beauté & bien-être

Informations provenant de diverses sources externes

ParaHair hair extensions are made of only the finest Indian premium remy hair. 100% human hair handpicked and collected by our staff to secure the best quality on the market. ParaHair is committed to offering the best hair products. Since its foundation in 2012, ParaHair has provided hundreds of customers with superior quality hair and won worldwide acclaims. We are very involved in the process of selecting great products that perform exceptionally well. All of our hair products are 100% human hair without aciding. We strive to give you the best advise and tips as we believe our continued growth depends on our commitment to passionately work to surpass your expectations every time you shop with us.


Coordonnées de contact

2,2

Bas

TrustScore 2 sur 5

164 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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2,2

Tous les avis

(164)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Just NO @ Warriewood

Wish I had have read reviews here first. Warriwood, the worst. Customer service- on arrival the person there was talking and continued to talk on what was obviously a personal phone call without even recognising my existence.
Thank goodness I only wanted a wash and blow dry, possibly the worst blow dry ever, one come t was ‘your hair is so fine it’s hard to do anything with it’ - yes well that’s why I come to a hairdresser. Having been away for over 5 months I wanted to have my hair done. I just thank my lucky stars I didn’t get my hair cut here.

28 octobre 2023
Avis spontané
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Réponse de Parahair

Dear Kathy :
We are very sorry for any inconvenience we caused to you, Usually human hair extensions may become dry and frizzy because they do not receive any sebum (oil) from your scalp, We suggest you use some conditioner or essential oil. And we suggest you use the hair extension comb to brush it every morning. This can effectively prevent the hair from knotting. We will also strictly check the quality of the hair to ensure that similar situations will not occur. If you have any other qustions, please email us, we will help you solve your problems as soon as possible. service@parahair.com
Thank you

Noté 1 sur 5 étoiles

Customer service is awful

Customer service is awful, absolutely no help with refunds at all. Save ur money fgs hair extensions aren’t cheap so spending that kind of money to not get it back after returning the hair is ridiculous. So upset with myself for not checking reviews before hand.

9 août 2023
Avis spontané
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Réponse de Parahair

Dear Belle Whitteron :
We are very sorry for any inconvenience we caused to you. Our refund and exchange are guaranteed. If you are not satisfied with the product you received, you can contact us. Our team will help you apply for an exchange or refund. If you have any other questions you can also email us. service@parahair.com
Thank you

Noté 1 sur 5 étoiles

do not buy from here!

do not buy from here!! bought some hair extensions and they were completely the wrong shade/ hair was shown on the picture to be curly and came only with a slight wave. decided to send them back but never received a refund and there communication back and forth is terrible.

6 février 2023
Avis spontané
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Réponse de Parahair

Dear Lily:
We are very sorry for any inconvenience we caused to you. May I know your order number? So that I can help you check the refund. Usually our refund will be issued within 48h. Please email us anytime when you have questions. service@parahair.com
Thank you

Noté 5 sur 5 étoiles

Highly Recommend 💯❤️

This is my 3rd time purchasing hair from Parahair and the quality is amazing not to mention that my order was processed and sent out within 24 hours of my purchase. Thank you Parahair!

15 juillet 2023
Noté 1 sur 5 étoiles

Always sending shorter length they I…

Always sending shorter length they I ordered.
Will find another site to buy hairs .

8 juin 2023
Avis spontané
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Réponse de Parahair

Dear Customer:
We are a legal and honest company, we serve many happy customers. We have our own factory and this cuts our cost much, so the price of our product will be cheaper than others. Our refund is guaranteed, please email us to let us know your problems. service@parahair.com
Thank you

Noté 1 sur 5 étoiles

Never buy this hair it’s horse hair or…

Never buy this hair it’s horse hair or dolls hair far from human it’s never saw a human accept the one whose made it it’s stiff melts aloud of sh**

28 mai 2023
Avis spontané
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Réponse de Parahair

Dear Jen Jones:
I am terribly sorry that you seem not to be very satisfied with our products. Our hair extensions is 100% human hair, you can burn them as a test. There will be a big difference between the human hair and synthetic hair. If you are still not satisfied with our products, please email us service@parahair.com, our refund and exchange are guaraneed.
Thank you

Noté 1 sur 5 étoiles

I have ordered 2 times from you

I have ordered 2 times from you.
The first order took a month to get to me.
The second order got lost and after waiting for a month you sent me a replacement which took another 3 weeks to get to me.
Really!!!’ How did you do TERRIBLE!!!

8 mai 2023
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Réponse de Parahair

Dear Customer:
Very sorry for the delayed delivery time. We shipped your parcel in time, but we can not control what will happen on the road. I have checked your order and the shipping method you choose is our standard express shipping which usually takes 7-8 working days to deliver. If you need rush shipping, maybe you can choose our fast express shipping next time. Also, recently we have upgraded our shipping speed and the same problems won't happen again.
Thank you

Noté 2 sur 5 étoiles

The delivery time was quick bad quality

The delivery time was quick, but the hair is far from Brazilian, I have to get two packs for thickness and it’s stil lookong thin, would say you can’t complain for the price but I would of rather forked out the extra for a decent hair exstebtion

9 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Never order off this company!!!

Never order off this company!!!! Absolute scam. If the price seems too good to be true then it probably is, rude company and no help at all, like to blame all their problems on delivery company’s but the reality is it’s their fault they just don’t want to refund you. Looking at taking This further especially after seeing all the other bad reviews on here.

6 janvier 2023
Avis spontané
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Réponse de Parahair

Dear Customer:
We are a legal and honest company, we serve many happy customers. We have our own factory and this cuts our cost much, so the price of our product will be cheaper than others. Our refund is guaranteed, please email us to let us know your problems. service@parahair.com
Thank you

Noté 1 sur 5 étoiles

Extremely unhelpful

Extremely unhelpful and rude customer service. Used live chat and the person ended the chat mid conversation, 0 response to any of my emails. If it involves a refund or to sort out an issue don’t bother contacting them!!! The only time they want to help is if you need to know anything about your tracking. Save your money and time, shocking company and extremely rude. I’d rather spend double the money on an company with better customer service.

24 mars 2023
Avis spontané
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Réponse de Parahair

Dear Kate:
Sometimes it will have a poor connection in livechat due to the poor internet, we have updated our system now, and this problem won't happen again. We are very sorry to let you mistake that we have rude customer service. Our refund is guaranteed, please email us to let us know your problems. service@parahair.com
Thank you

Noté 1 sur 5 étoiles

Disappointed.

I usually buy from this company and have never ever had any issues, however, I paid and extra £16.95 for DHL 2-3 day delivery to find out they’ve sent my parcel with FedEx which means the hair won’t be here until 9/05/202 as I’ve checked the tracking. I’ve contacted them about this, tried to explain and got told it would be sorted and they’d speed up my delivery… still nothing has been done, no email response back to me, live chat keeps saying they’ll be in contact. I’ve even asked for a delivery refund as I’ve paid extra for something that’s not been done and been told once again, they’ll email me. Massively disappointed because I really liked this company.

27 avril 2023
Avis spontané
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Réponse de Parahair

Dear Isabelle:
Very sorry for the inconvenience we caused to you. In some areas, the speed of fedex and DHL is almost the same, but sometimes the fedex mailman will pick up the parcel earlier than DHL mailman. So we may ship your parcel by fedex, if you don't like we ship your parcel by fedex, please email us service@parahair.com, we will make a note on your order to ship your parcel by DHL all the time in the future.
Thank you

Noté 5 sur 5 étoiles

Happy purchasing

I will buy these extensions every time because they are less expensive than others and the quality is so high! I love the blend into lighter colors—it goes great with my already faded hair. I wore them for the first time on an event and it helps me add the volume and length of my own hair. So that my hairist can style my hair better. Love them, highly recommended.

23 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Great product

This is my third time purchase from this company and I am absolutely obsessed with these clip in extensions, I ordered a new set as I changed my hair color. I have thin hair so it helps me to add volume and length. They can be curled, I absolutely love them!! My friends didn’t know I wore extensions until I told them and they were shocked they look so natural.

25 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Do not buy from this company

Do not buy from this company
They sold me hair which took 2 hours to detangle after the third wash
I contacted Mary on several occasions never to hear back from her. Save your money and buy local.

7 avril 2023
Avis spontané
Logo de Parahair

Réponse de Parahair

Dear Customer:
We are very sorry for any inconvenience we caused to you. Usually human hair extensions may become dry and frizzy because they do not receive any sebum (oil) from your scalp. Please email us service@parahair.com, we will send you some tips to care for your hair extensions well. If you have any other questions, you can also tell us anytime.
Thank you

Noté 5 sur 5 étoiles

You still have not sent me the info for…

You still have not sent me the info for return and refund. You say I should dye the hair. I do not want to fur the hair. Your website says it’s white blonde. It is not. It is yellow. Thr brown I ordered says 20” but much shorter than blonde 20”. Too many issues and you ask me to accept 5 % refund. I said I did not want to accept your offer and want to return for full refund. You did not send me info on how to return but then send me 7% refund to keep hair. I MUST GET FULL REFUND AS YOU ORIGINALLY CONFIRMED WAS POSSIBLE WHEN I INQUIRED ABOUT BEFORE I PLACED THE ORDER. ONCE AGAIN, PLEASE ADVISE ON HOW TO GET MY FULL REFUND

24 mars 2023
Noté 2 sur 5 étoiles

Don't order unless you don't need them delivered for a month

First thing, my hairdresser fused my extensions yesterday and said, in her opinion, they are really good extensions and easy to work with (I ordered i-tips per her recommendation). I really like the color, i ordered blue.
Now to the bad. I cant really say their customer service is terrible because the person i was dealing with was extremely nice but:
When i initially ordered the extensions (February 28th), i received free express shipping because of how much i paid. The following day, they emailed and texted me saying because of my address, express shipping would be an extra $26. i have never had any problem with any carrier delivering to my house. I dont live in a rural area. So i told them standard shipping....7-10 days. I didnt have an appointment until March 23rd. got an email saying they shipped on March 2nd. And they never came, and they never came, etc. I emailed them march 14th and said i never received the extensions. They emailed back and said they were shipped and sometimes there is a delay, yada, yada, yada. So i wait. Now its a couple of days before my appointment for my hairdresser to put them in. I had to reschedule. then i got pissed on the 22nd and told them to cancel the damn order and give me a FULL refund. She emails me back and says she cant cancel because they have already been shipped. Gave me a tracking number (because no carrier service ever heard of the first one they gave me). It was shipped....MARCH 21st!!!!
So essentially they lied when they said it was shipped March 2nd, and then again when they said it shipped March 14th. For these reasons, i would never recommend their company and will never purchase from them again.

2 mars 2023
Avis spontané

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