Parahair Avis 

164
TrustScore 2 sur 5

2,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Wow, after a glorious three weeks, I've received absolutely nothing—no order, no delivery, no reply. Truly, this company is the epitome of reliability. They so generously take your money and then vani... Voir plus

Noté 1 sur 5 étoiles

Never order off this company!!!! Absolute scam. If the price seems too good to be true then it probably is, rude company and no help at all, like to blame all their problems on delivery company’s but... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent quality hair at an amazing price! The stylist I went to was floored when I told her what I paid! This is the second set I’ve purchased and the first set lasted months and were removed and re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wonderful hair! Nice and full! Color is exactly what it should be. Nice blend of bother colors, not too chunky. Ive bought a few items from PARAHAIR and havent been disappointed! Been doing extensions... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Beauté & bien-être

Informations provenant de diverses sources externes

ParaHair hair extensions are made of only the finest Indian premium remy hair. 100% human hair handpicked and collected by our staff to secure the best quality on the market. ParaHair is committed to offering the best hair products. Since its foundation in 2012, ParaHair has provided hundreds of customers with superior quality hair and won worldwide acclaims. We are very involved in the process of selecting great products that perform exceptionally well. All of our hair products are 100% human hair without aciding. We strive to give you the best advise and tips as we believe our continued growth depends on our commitment to passionately work to surpass your expectations every time you shop with us.


Coordonnées de contact

2,2

Bas

TrustScore 2 sur 5

164 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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2,2

Tous les avis

(164)

5 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I bought some weave and it took 10 days…

I bought some weave and it took 10 days to arrive. I bought the wrong g colour and length. When I wanted a refund this is what they said:
Dear Beverley:
Very sorry for any inconvenience we caused to you. Our refund is guaranteed, but we need to deduct the shipping fee, handling fee and restocking fee from your refund. This is not cost effective for you. Basically their refund is guaranteed (Lie) but u r not getting your money back.
Make sure u know what you want or lose your money. It’s lip service.

29 janvier 2023
Avis spontané
Noté 3 sur 5 étoiles

I want my $21 back.

So I placed a order with this company Nov. 7th paid for 3-5 shipping which cost me another $21. Never was shipped out. I noticed the company talk to laurel 3x she told me that it haven't been shipped out yet. I had to cancel my client appt. Finally they shipped it out Nov. 15, 8 days later I asked for a $21 refund they said it was DHL fault NOPE IT WAS YOUR COMPANY FAULT.. this is not how you do business. In the process of looking for another vendor.. on top of all that I ordered the #2 and the company sent me.a #4 wow Mrs. H

14 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great hair for the price you pay

Great hair for the price you pay.
It's cheaper than other brands, it's soft make sure you order the right thickness for your hair I mistakenly ordered the 0.7g and it was super thin and my hair type isn't thin so I re ordered 1g and it took 100 strands for a full head a total of £125. I ordered micro loops. Super easy to put in and I'm in no way a hairdresser lol. Overall I'm satisfied with my purchases and would reccomend.

11 octobre 2022
Avis spontané
Noté 2 sur 5 étoiles

Do not waste your money.

I purchased x2 115g of the wavey auburn weave 22” and It took two weeks to arrive but communication on their side was good. When it arrived the hair looked and felt really nice and i was pleased with it. I went to my exentionsit who fitted the hair for me and it is very very thin you can see my natural hair underneath so now I am not so impressed. You would think that 230 grams of hair would be enough but no. Also used heat on the extensions a couple of times and have gone wirey, which suggests to me that the hair is not real human hair. I have asked for a refund but I cannot send the product back because I have already paid 120 to have it installed and it costs money again to have it uninstalled. The hair is shedding like an animal and I paid 150 pounds for it. Do not waste your money.

1 octobre 2022
Avis spontané
Logo de Parahair

Réponse de Parahair

Dear Lauren
Very sorry for the inconvenience we caused to you. Our hair is very high quality,8A-9A grade 100% human hair. You need to control the temperature and duration when heating, as any hair that can be damaged by heating it for a long time and multiple times. If you have any other questions, please email us service@parahair.com for more help. We will help you with patience.

Vicky
The Parahair Team

Noté 5 sur 5 étoiles

Looked perfect

I have really thin hair that won't grow since I'm on certain medications that affect my hair growth. I decided I would give these secrect hair extensions a try and they were really easy to put in and blend with my normal hair! The color was a great match and the hair was softer than I thought it would be and lovely quality! Packaging was wonderful as well. I will be purchasing again when I wear this one out!

26 septembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Ordered 20" stick 1g red fusion Rec'd 17"

Extremely DISAPPOINTED ordered 3 pks 20" 1g stick ITip red fusion human hair when I received it looked VERY short I measured and took pics as it figured 17" hopefully Parahair will honor something here as I am not looking for money back would like to return one of the packs to buy "22 I would like to say I am not a first time customer. I stop using a company in past because I paid for hair I order and they sent something different that's called POOR CUSTOMER SERVICE!!!

20 août 2022
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Réponse de Parahair

Dear Eva
I am sorry for the delayed response, we are sorry about your questions with our products, the return and refund was guaranteed, you can ship it back, i will ask our csr girls to contact you asap, you can also email us service@parahair.com for more help.
Monica
The Parahair Team

Noté 1 sur 5 étoiles

There extensions are thin

There extensions are thin, very little curl (I ordered curly), and 2 inches shorter than they claim. They say they will refund “if” your package doesn’t get stolen on the way back, and advises me not to return the package. Terrible extension!

12 août 2022
Avis spontané
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Réponse de Parahair

Dear Leah
I am sorry for the delayed response, we are sorry about your questions with our products, Our products are high quality human hair, We have served thousands of happy customers. if you not happy with our product, you can ship it back,the return and refund was guaranteed. i will ask our csr girls to contact you asap, you can also email us service@parahair.com for more help.
Monica
The Parahair Team

Noté 5 sur 5 étoiles

I found para hair online on line and I…

I found para hair online on line and I really enjoyed their product. Out of curiosity I went through a couple other companies and I have red red hair, The color and the quality did not hold up to parahair and I am back and I know better now. This is one of the best hair companies I have found so far.

23 juillet 2022
Noté 1 sur 5 étoiles

Terrible company

Terrible company. After I received the "hair" I paid $174. for, I immediately contacted them to let them know it was not only the wrong color ( it was orange) it was the worst quality I've ever seen. I've been doing extensions since 1985, so I've seen a lot of hair. This is horrendous. They gave me the runaround & now will not respond to my request for a return mail label. I will never deal with this company again. Extremely disappointed!

20 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Terrible customer service and even…

Terrible customer service and even worse hair.

22 juin 2022
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Réponse de Parahair

Dear Donna chase

I am really sorry to see your problem, you have bought 5 times from our site, you dispute each the time, this time you changed email account to order from us, but we still detect the new order is from you, so we email with you to check if you really need the hair? we will stop to serve you and make the refund, stop here.

Noté 1 sur 5 étoiles

I feel robbed

I just placed an order for 16" black u tip extentions, and I got the stick tip ones which I can not use. Also my previous order again I ordered black exstentions and I got blonde. I have requested they honor their mistake, and of course they say its my mistake, because they don' t make mistakes, I guess. They never offered any resolution at all. Sad times its just like stealing from someone!

22 juin 2022
Avis spontané
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Réponse de Parahair

Dear Susan
We apologize for the delay in replying, we have double checked the history, you did buy the 16" black i-tip not the u-tip from us, so we did not make a mistake, but you can send it back with a guaranteed return and refund. I will ask our csr girls to get in touch with you asap, you can also email us at service@parahair.com for more help, have a great day!
Monica
The Parahair Team

Noté 1 sur 5 étoiles

Scam!!

Scam!!! I ordered hair and expedited shipping. I never received my order and have an angry client.
Buyer beware!!!!

19 juin 2022
Avis spontané
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Réponse de Parahair

Dear Tobie

sorry to see your question, i have checked your order has been shipped out already, now it is on the way, you can track it via USPS by tracking num:420802309214490228644008770892, i think you will receive it in a couple of days!

Have a nice day!
Dave
ParaHair Team

Noté 5 sur 5 étoiles

Great Product

I am happy with the ease of use of the website and the hair itself. I wish shipping was faster, but the quality of the hair is great and it doesn't mat and tangle.

10 juin 2022
Noté 1 sur 5 étoiles

This is the worst quality hair I have…

This is the worst quality hair I have ever purchased. I have used a lot of companies and para hair has the worst possible ones. The hair feels like synthetic hair. Feels like straw or could be described as horse hair. This hair is not real human hair. It looks dead before you even add any heat, then when you add heat it makes it worse. I paid a lot for this hair and o regret trusting the reviews on here. I ordered 220g and it’s so thin, the top is thick so you can’t tie your hair up and the bottom is thin and dead. AVOID! DO NOT BUY FROM PARA HAIR.

27 mai 2022
Avis spontané
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Réponse de Parahair

Dear Sophie Hook
I am sorry for the delayed response, we are sorry about your questions with our products, Our products are high quality human hair, We have served thousands of happy customers. if you not happy with our product, you can ship it back,the return and refund was guaranteed. i will ask our csr girls to contact you asap, you can also email us service@parahair.com for more help.
Monica
The Parahair Team

Noté 1 sur 5 étoiles

Non receipt purchase complaint

Love the hair extensions
Never received last delivery
Worst customer service responding
Requesting options to compensate for
No delivery

Requested phone number
Owner name

Dhl told me file claim against para
I was a valued customer

25 mai 2022
Avis spontané
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Réponse de Parahair

Dear Kacie haynes
I am sorry for the delayed response, the dhl show us the photo, they put the parcel in the front of your door, so we can not against with DHL, we will take care of your new order in the future carefully, and i will ask our csr girls to contact you asap, you can also email us service@parahair.com for more help.
Monica
The Parahair Team

Noté 3 sur 5 étoiles

I love the hair for the most part

I love the hair for the most part. Every time I’ve chose fast shipping, it takes well over two weeks to arrive. It’s nearly impossible to get ahold of any customer service. Also, the hair always smells like fish.

20 mai 2022

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