Parlez Clothing Avis 116

I had ordered a jumper from here in April for my partners birthday. I returned it for an exchange of size. It's been a month and I've not heard anything. I have sent emails to the CORRECT email and sent multiple direct messages. I still have not heard anything. At this point I would just like a refund. I have ordered and spent a lot of money on Parlez in the past and this experience has completely put me off creating further orders with them.

Great fit, quality and came quickly. One of the best brands in the UK. I’ve purchased T shirts from Parlez since 2022 and will continue to do so.

Ordered my California Schemin tshirt on 4/22. Arrived home and there it was on 4/27. EXCELLENT CUSTOMER SERVICE. I plan to wear this t shirt & rep the heck out of James McAvoy & California Schemin at Dragoncon this year.

Great quality product. Looks great and fits well.

Delivery of product was prompt, happy with purchase too.

Great products and great company. Never any issues

I've had a great experience with Parlez. So much so, that I place another order with them within 2 weeks of each other. The products themselves are of amazing quality. I will definitely be ordering from this company again. Keep up the Great work guys (&Gals)

Placed an order for a hoodie, sweatshirt and three T-shirts during the Christmas period which took a little while to ship but that’s understandable due to the time of year. Items arrived and all was well until washing and drying the sweatshirt, according to instructions, and noting the print on the rear was already showing signs of wear. Raised this with Parlez on 14th January and still no further forward. Advised Friday 16th that I would like to return and I’ve had no further contact from them. I expect more considering the price of the items and that my responses to their emails had almost been immediate. Won’t be using them again

Update: Parlez have now refunded the poor quality item. Still wouldn’t recommend based on the experience

Update in response to Parlez -

I did not chase a refund. I enquired how I could go about returning an item which was clearly poor quality/faulty.

As a customer I shouldn’t be at the mercy of your factory providing a response. The offer to return or exchange should have been forthcoming from the outset. It was clear from the images provided that the printing on the item was substandard. I do appreciate the refund and gesture to retain the item but I stand by my review.

Had an issue with an item I bought recently and they responded incredibly quickly to resolve the issue. I was sent a replacement free of charge, received within 5 days of getting in touch. Stellar service - I'll be a repeat customer for sure!

Received items in good time and in decent packaging. Was refunded promptly when an item was sent back due to wrong size.

Had an issue with a hoody having a small rip in it, couldn't clarify whether it was me or it was sent like that. They team was so nice and responded quickly, were able to resolve the issue swiftly, very good experience

I bought a T-shirt a little over a month ago. I've written to them several times over the past month, but now I'm not getting any replies and I haven't received my T-shirt. It's a joke.

Badass. Quick. Bristol.

Excellent products and online service.

I ordered 2 t-shirts but at the checkout I shipped to the wrong address which is my own fault, however I realised this straight away and asked if the address could be changed or even cancelled. I got a reply quite quickly stating it couldn’t due to the process being automated. I feel in these circumstances it should be simple to have an order cancelled. I am now down the price of 2 t-shirts which I will not receive.

Fast delivery
Good quality product

I’ve purchased a few T-shirts recently and have been thoroughly impressed with the quality. They’re exceptionally comfortable and well-constructed.

In terms of sizing, I’d recommend ordering your usual size. Both the regular and oversized fits matched my expectations and fit true to what I normally wear. I’m planning to pick up a few more ahead of my late summer holiday.

The ordering process was smooth and efficient. I received regular updates, and my items arrived within just a few days.

I've bought about 6 or 7 Parlez t-shirts over the last couple of years and I've found that the quality is so much better than it's competitors and they last longer too. But what I enjoy most about this brand is they're always keeping it fresh in their designs - there's new releases all the time with designs that are easy on the eye but not overstated and always in keeping with the nautical theme. Keep doing what you're doing Parlez, my favourite brand and only a matter of time before more people discover you

Great service, Great product.