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Lisez les avis des autres

Noté 1 sur 5 étoiles

If I could give 0 stars I would!! Rude staff, shocking customer service - absolutely impossible to communicate with them, awful Chinese quality clothes, and again RUDE RUDE STAFF!!! Disgusting how muc... Voir plus

Noté 5 sur 5 étoiles

The best in the business. Great customer service delivery is always really fast even with pre order items I always receive my items the day after the items are back in stock! So happy with the new... Voir plus

Noté 5 sur 5 étoiles

I have been a customer of Gypsabella for around three years now, always end up buying from their drops for my special occasions, birthdays, NYE etc! Purchased the most gorg set for the races & got so... Voir plus

Noté 5 sur 5 étoiles

Absolutely amazing designs and the best customer service. I placed a pre order for the races and was worried if it would come in time so I emailed gypsabella and they emailed back almost instantly wit... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements
  2. Styliste de mode

Écrit par l'entreprise

Your go to fashion brand for all things EXTRA! We pride ourselves in selling special, unique pieces that are truly outstanding and represent our brands personality. We continue to release new collections that are independently designed by us & made in the UK, with YOU in mind.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

457 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 10 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Rude staff

If I could give 0 stars I would!! Rude staff, shocking customer service - absolutely impossible to communicate with them, awful Chinese quality clothes, and again RUDE RUDE STAFF!!! Disgusting how much they charge girls for Chinese clothing

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Hands down the BEST

I’ve come across a lot of fashion brands over the years, but Gypsabella genuinely stands out for all the right reasons. I’m a returning customer… I mean, can you blame me?

Every single piece they create is out of this world & the quality is exceptional. From the moment I received my first order, I could tell how much care goes into the design, fabrics & overall finish. Nothing feels rushed or mass produced.

What I love most is how effortlessly wearable everything is. Every outfit I’ve had from them has brought me nothing but compliments, with people constantly asking where my clothes are from.

Ordering was easy, delivery was quick & their customer service is 10/10. It’s rare to find a brand that gets everything right, but Gypsabella absolutely does ✨

29 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Awful company after been given the…

Awful company after been given the wrong parcel dress and trousers instead of lace top and trousers ,I proceed to drive up the unit to get it changed ,to save another wasted Jorney again, tried the top on in the unit toilets ,I only looked at the front of the lace top because I couldn’t not see the back ,when I came to wear the top ,it was pointed out to me ,that the lace had holes in the back ,so I drove back up to the unit once again ,to be told I could not change the top as it had been tried on in the unit ,and all items are checked ,how can it have been checked if I was given the wrong order and there was thousands of parcels to go out for the grand national therefore my parcel was not checked the garment was still in bag with labels attached ,bought from this company many times wound never by from them again

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

The best in the business as always

The best in the business. Great customer service delivery is always really fast even with pre order items I always receive my items the day after the items are back in stock! So happy with the new collection I’ve just got the gorgeous blue lace top with trousers for nephews christening and it’s perfect 🩵

22 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

I am writing to express my concern…

I am writing to express my concern regarding an order I placed over a week ago for a dress that has not yet arrived. I would appreciate any updates on the status of this order, as I find the delay quite disappointing. Thank you for your assistance.

19 avril 2026
Avis spontané
Logo de Gypsabella Official

Réponse de Gypsabella Official

Hello Tammy

Thank you for taking your time to leave us a review.

I have checked our inbox and I can see you first emailed us on 24th April regarding this, after you had left us this review.

Your email has been responded to today. From the tracking we can see that delivery had been attempted, but you weren’t home and the parcel is now being returned to us.

We have offered to get this re-sent out to you, and we await your response.

Kind Regards
The Gypsabella Team

Noté 3 sur 5 étoiles

Was sent wrong size

Top was beautiful but ordered size 14/16 as it was lace was sent a size 10 my daughter could just fit in it .Was very disappointed.yes I could if returned it but I had to pay tracking package so would of lost more money.But it was delivered on time .Received order 10 th April.

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I have been a customer of Gypsabella…

I have been a customer of Gypsabella for around three years now, always end up buying from their drops for my special occasions, birthdays, NYE etc! Purchased the most gorg set for the races & got so many compliments from everybody there. I met Abby once at the shop she had in aintree and she couldn’t have done enough for me, helping me style the dress etc. Such good value for money too!!!😍

13 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely amazing designs and the best…

Absolutely amazing designs and the best customer service. I placed a pre order for the races and was worried if it would come in time so I emailed gypsabella and they emailed back almost instantly with all the information on who will be delivering and when it will arrive. Lo and behold it came exactly when they said and was in time for the races the team were so lovely and kept everyone updated on there instagram with any delays. Will 100% be ordering again the dress was stunning fit perfectly and I can’t wait to wear it at the races. Don’t believe all the negative reviews you see! X

3 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Customer service

I received a lovely yellow dress exactly like the picture lovely material .
The only problem been was to big so wanted to see if I could exchange it for a smaller size .
It as been a nightmare getting in touch with the company I have e mailed last Friday I have also DM on insta no reply’s not even to say it’s out of stock.
I wanted it for ladies day on Friday .so-not happy with the customer service.

3 avril 2026
Avis spontané
Logo de Gypsabella Official

Réponse de Gypsabella Official

Hello Michelle

Thank you for taking the time to leave us a review. We don’t respond to DM’s, our only contact is via email and we aim to respond within 2 working days.

I can see that you sent an email on Sunday 5th April, and we responded on Wednesday 8th April, please accept our apologies for the delay with this.

I can see that we arranged for you to exchange the size of your dress, and this was all done in time for Ladies Day.

We hope you had a lovely day.

Kind Regards
The Gypsabella Team

Noté 5 sur 5 étoiles

Perfect - would order again x

Item came as described and in the time mentioned. 3rd outfit I have ordered from the brand and love them every time! Material and execution are gorgeous and true to size. Can’t wait to wear her out!!

7 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Shocking customer service

Shocking customer service, dont respond to emails. No phone number to contact them, they dont answer insta messages, I bought a outfit that was pre order, a week later than when it was guaranteed to be with me, It still didn't arrive. I had to buy something else from somewhere else for a wedding. Will never order from these again

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I ordered a dress for ladies day and I…

I ordered a dress for ladies day and I had some doubts about delivery arrival time, I decided to email gypsabella and they got back to me very quickly reassuring me the dress would be with me in plenty of time (it was). I massively appreciate their customer service it creates peace of mind as a customer and I will definitely be shopping with them again.

3 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Review

Easy to use website, accurate sizing, absolutely stunning and affordable outfits and the best, clear and realistic customer service. Love love love.

28 mars 2026
Avis spontané

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