Gypsabella Official Avis 

So happy with my purchase, quality was amazing and the staff so helpful when I had a question about my order. I have been ordering from Gypsabella for years an always loved everything!

Bad customer service does not refund on dates given have to constantly chase it told refund would be on a certain date still waiting for refund !!

Sent my items back in good time and still no refund, I have been emailing since 1st May regarding my refund and even sent an Instagram message still no reply. I have tracked my return and they signed for this on 1st May. Won’t use again

What a gorgeous brand! Such lovely stuff and what amazing customer service. The girls couldn’t have been more friendly! So exciting to see an owner led business doing so well!
Will defo be purchasing again! Can’t wait for the summer in my gorgeous dress!

I recently ordered the leather dress in yellow, it was better than i expected. The material was amazing, and was just as described. I have a party the end of this month and have already been eyeing up the black lace dress! There are quite pricey, but you definitely get what you pay for. Would 100% order again, no complaints.

i orderred the lace top on pre order came on time but it’s so small i’m a 10/12 so ordered my right size it wouldn’t even go past my shoulders my daughter in law in a 8 and it fitted her it was stunning and quality was amazing but don’t no how there doing there sizing

Dress arrived really quickly. Looks exactly as it does online. Absolutely stunning. I love it!!!

Absolutely made up with all 3 of my orders came so quick too amazing quality and fits amazing 🩵

Quick delivery dress is beautiful good quality product and different to other clothes sites

I’ve come across a lot of fashion brands over the years, but Gypsabella genuinely stands out for all the right reasons. I’m a returning customer… I mean, can you blame me?

Every single piece they create is out of this world & the quality is exceptional. From the moment I received my first order, I could tell how much care goes into the design, fabrics & overall finish. Nothing feels rushed or mass produced.

What I love most is how effortlessly wearable everything is. Every outfit I’ve had from them has brought me nothing but compliments, with people constantly asking where my clothes are from.

Ordering was easy, delivery was quick & their customer service is 10/10. It’s rare to find a brand that gets everything right, but Gypsabella absolutely does ✨

Awful company after been given the wrong parcel dress and trousers instead of lace top and trousers ,I proceed to drive up the unit to get it changed ,to save another wasted Jorney again, tried the top on in the unit toilets ,I only looked at the front of the lace top because I couldn’t not see the back ,when I came to wear the top ,it was pointed out to me ,that the lace had holes in the back ,so I drove back up to the unit once again ,to be told I could not change the top as it had been tried on in the unit ,and all items are checked ,how can it have been checked if I was given the wrong order and there was thousands of parcels to go out for the grand national therefore my parcel was not checked the garment was still in bag with labels attached ,bought from this company many times wound never by from them again

I am writing to express my concern regarding an order I placed over a week ago for a dress that has not yet arrived. I would appreciate any updates on the status of this order, as I find the delay quite disappointing. Thank you for your assistance.

Lovely, friendly amazing customer service, very responsive.

Top was beautiful but ordered size 14/16 as it was lace was sent a size 10 my daughter could just fit in it .Was very disappointed.yes I could if returned it but I had to pay tracking package so would of lost more money.But it was delivered on time .Received order 10 th April.

I have been a customer of Gypsabella for around three years now, always end up buying from their drops for my special occasions, birthdays, NYE etc! Purchased the most gorg set for the races & got so many compliments from everybody there. I met Abby once at the shop she had in aintree and she couldn’t have done enough for me, helping me style the dress etc. Such good value for money too!!!😍

I ordered a dress on the presale they kept me up to date, also chatted to me via their social media’s (TikTok and instagram). My dress is beautiful, great quality and size perfect x

Pre-order Item arrived on time and as described. Even hand delivered by the business owner to ensure the item arrived in time for ladies day! Great service!!!!

Absolutely amazing designs and the best customer service. I placed a pre order for the races and was worried if it would come in time so I emailed gypsabella and they emailed back almost instantly with all the information on who will be delivering and when it will arrive. Lo and behold it came exactly when they said and was in time for the races the team were so lovely and kept everyone updated on there instagram with any delays. Will 100% be ordering again the dress was stunning fit perfectly and I can’t wait to wear it at the races. Don’t believe all the negative reviews you see! X

I received a lovely yellow dress exactly like the picture lovely material .
The only problem been was to big so wanted to see if I could exchange it for a smaller size .
It as been a nightmare getting in touch with the company I have e mailed last Friday I have also DM on insta no reply’s not even to say it’s out of stock.
I wanted it for ladies day on Friday .so-not happy with the customer service.

Item came as described and in the time mentioned. 3rd outfit I have ordered from the brand and love them every time! Material and execution are gorgeous and true to size. Can’t wait to wear her out!!