PAYNTR ™ Avis 

Payntr are a dishonest company I returned cricket spikes by tracked delivery. The post office confirmed Payntr received the spikes, I emailed them regarding a refund. I was deliberately ignored. Worst customer service I've ever received. They will ignore you & steal your money. They don't have a customer contact number for a reason. You have been warned!

Initially fantastic golf shoes. Really comfortable and a great alternative to expensive brands. However, one of the shoes had a catastrophic failure in the heel where the shoe split. Subsequently, I have tried several times to contact the firm with photos to get an explanation and a replacement but after over 10 days waiting I'm out of patience. Will never be using the firm again. Disappointing for what was initially a great product.

The Payntr socks themselves are really good quality and a decent length. I have ordered these before for my son.
I do think the P&P is too pricey considering it took a week to be delivered and the only packaging was an envelope!

Order never received. Noone replies to emails either.

Lost my package and didn’t deliver on time . Very poor customer service too. Not compensated for the delay on their end ..

Our boy loves Payntr. He has been using Payntr for the last 3 years and won’t use any other cricket shoe.
Comfort and performance are absolutely top!

Service from start to finish was outstanding. Boots arrived within 3 days of ordering and were spot on.

Excellent shoes - on advice purchased a size up which proved to be the correct decision.

The shoes are really comfortable

Poor customer service. No delivery date provided, no tracking details provided and when I emailed customer support to ask where my package was, I received no reply

Good quality shoes for Adults and kids

After receiving the pair of spikes, I realised it doesn’t fit me. I wanted to exchange them for a bigger size.. it was so difficult, stressful and time consuming… after 3 weeks, I am still waiting..

I wish I’d have read the reviews before ordering from this company. Almost two weeks from ordering Junior cricket spikes, nothing has arrived, no tracking information and nothing heard from the company. No response from my message submitted on the website, email or social media messages despite continuing to post adverts for their shoes. Terrible customer service. I’m stuck hoping some shoes arrive or someone contacts me to sort this out!
I would not take the gamble ordering from this company.

My kids have really liked their previous PAYNTR cricket spikes for quality and design. I ordered new spikes on 8th June with delivery due 13th to 17th June. Enquired on 18th and said they had been posted with delivery expected 19th or 20th. Finally received on 21st. Still no tracking information available in the Shop app. They were needed urgently because of upcoming games and growing feet so not impressed relative to other online shopping experiences.

This should be no stars. I ordered a pair of boots on the 3/6 and was advised they would be received by 11/6 latest. They still haven’t arrived 14 days after ordering and I have not received a reply to 2 chasing emails.

Still not received items three weeks in.

Firstly, the communication is extremely poor. Secondly, the tracking is almost impossible with “shop app”! Finally the delivery is non-existent. I have been waiting for over a week to get my pair of shoes. I ordered them and I was informed after writing over 3 times, the problem with the logistics team but it will be delivered on Fri the 14/6 or Sat 15/6. We’ll both days have passed and I am still waiting for my shoes

Item was not dispatched until 10 working days (12 total) after purchase. Even when the website states it takes 2-4 working days for dispatch. Payntr do not reply to the only POC on their website info@ payntr.com. Over 5 working days they responded once saying they would check with logistics as to where the item was. No further correspondence was received or any emails acknowledged to say that the item would be dispatched. Very disappointing.