Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

When the shoes arrived I thought they would come in a normal box but when I opened the package the box was beautifully designed and when you open the box the shoes are outstanding and is built from a... Voir plus

Noté 1 sur 5 étoiles

Payntr stock issues are well known but even when buying a supposedly in-stock item nothing turned up. Weeks went by with no update. After multiple chase emails finally got a reply explaining that my s... Voir plus

Noté 2 sur 5 étoiles

Item was not dispatched until 10 working days (12 total) after purchase. Even when the website states it takes 2-4 working days for dispatch. Payntr do not reply to the only POC on their website info@... Voir plus

Noté 5 sur 5 étoiles

Replacement bowling spikes Purchased a pair of bowling spikes at the start of season in April, by August unfortunately the sole on left boot was coming loose. I emailed support with photo evidence... Voir plus

À propos de l'entreprise

  1. Magasin d'articles de cricket

Informations provenant de diverses sources externes

Payntr are an independent UK cricket brand specialising in professional and innovative game changing cricket products.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

194 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(194)

37 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Payntr trainers and spikes fall short.

Although payment, postage and the like were good, I have to say the quality of these new trainers and spikes was poor. The size was far too small, more like a narrow size 10 (supposed to be a size 13). The upper was hard, unyielding and felt cheap, not pliable like the other Payntr cricket footwear bought last season. These new trainers and spikes, being advertised as a new design have very little regard to quality. They look the part, but seriously fall short.

12 juin 2024
Noté 1 sur 5 étoiles

AR Cricket shoes. Fell apart within 10 games

I bought a pair of their AR Cricket shoes brand new last season. They lasted 10 games and fell apart. I got a full refund as didn’t buy them directly through Payntr but I would not use them again. Shoes of this price should not be this badly made.

9 août 2023
Avis spontané
Noté 1 sur 5 étoiles

I was really annoyed that having made…

I was really annoyed that having made and PAID for my purchase I immediately went on to a mailing list and received an email saying I could get 20% off for Easter. Too late! Why didn’t it offer me a discount at checkout?

3 avril 2024
Noté 5 sur 5 étoiles

Great shoes and great online support

Great shoes and great online support

3 avril 2024
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Charlotte, thank you for taking your time to leave a 5 star review and it's great to hear you are happy with the shoes and support.

Many Thanks,
Team PAYNTR

Noté 5 sur 5 étoiles

My order was sent to the wrong address…

My order was sent to the wrong address and on contacting PAYNTR, I received said order within 2 days. As for the gear. Not used yet, it's England, it's too wet

8 mars 2024
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Robert, apologies again that you did not receive your original order but thank you for taking your time to leave a 5 star review and it's great to hear you are happy with the service provided.

Many Thanks,
Team PAYNTR

Noté 5 sur 5 étoiles

Loving the Payntr Pimples!

Great pimple boots for cricket. The quality of the shoes is clear. Hoping to use them loads this season in the nets and on dry days for batting.

12 mars 2024
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Tim, thank you for taking your time to leave a 5 star review and it's great to hear you are happy with our cricket pimples.

Many Thanks,
Team PAYNTR

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service when I had to exchange for a bigger size!
Great quality product!
Very happy customer.

5 mars 2024
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Louise, thank you for taking your time to leave a 5 star review and it's great to hear you are happy with the service and products provided.

Many Thanks,
Team PAYNTR

Noté 5 sur 5 étoiles

Excellent shoes

Excellent shoes. Super fast dispatch and delivery. Would recommend very highly.

12 mars 2024
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Simon, thank you for taking your time to leave a 5 star review and recommending us. It's great to hear you are happy with the service provided.

Many Thanks,
Team PAYNTR

Noté 5 sur 5 étoiles

Great cricket shoes

Great cricket shoes! Have been wearing these for years. Hope they bring back their trainers soon as I live in them!

23 février 2024
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Freddie, thank you for taking your time to leave a 5 star review and for being a loyal customer over the years. It's great to hear you are happy with the shoes.

Many Thanks,
Team PAYNTR

Noté 5 sur 5 étoiles

Order placed

Order placed, delivered within 48hrs. Top service 👍

1 mars 2024
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Mark, thank you for taking your time to leave a 5 star review and it's great to hear you are happy with the service provided.

Many Thanks,
Team PAYNTR

Noté 4 sur 5 étoiles

Very fast service

Very fast service, good quality shoes.

29 février 2024
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Kane, thank you for taking your time to leave us a 4 star review and it's great to hear you are happy with our service and shoes.

Many Thanks,
Team PAYNTR

Noté 1 sur 5 étoiles

Have not received it yet

Have not received it yet. Not directly your fault but feels like a poor service and a very disappointed boy who doesn’t have spikes which were needed for today

27 février 2024
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Maud, we are sorry to hear you have not received your shoes. We have just checked the tracking for your order and following your order on Monday 26/02, delivery was attempted by Royal Mail on Wednesday 28/02 and unfortunately they have said that there no answer and a re-delivery request was arranged for Friday 01/03.

If you are yet to receive the shoes, please can you email our customer service team at info@payntr.com and they will look into this for you to find out what has happened with your delivery to ensure you receive your order as soon as possible.

Many Thanks,
Team PAYNTR

Noté 1 sur 5 étoiles

Cricket boots too small

Cricket boots too small. I have emailed three times about returning them. No reply so far?

26 février 2024
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Martin, we are sorry to hear you have not received a reply to your emails.

Having spoken with our customer service team, they have informed me that they have replied to you this morning to let you know how your shoes can be returned for an exchange.

We do aim to reply to all customers within 48 hours/2 working days which was achieved following your first email on Tuesday evening (27/09).

Many Thanks,
Team PAYNTR

Noté 5 sur 5 étoiles

Very happy, quick delivery, great shoes.

Very happy, quick delivery and fit perfectly. Thanks .

26 février 2024
Logo de PAYNTR ™

Réponse de PAYNTR ™

Hi Duncan, thank you for taking your time to leave us a 5 star review. It's great to hear you are happy with the service and shoes provided.

Many Thanks,
Team PAYNTR

Noté 5 sur 5 étoiles

Bought a pair of golf shoes and gloves…

Bought a pair of golf shoes and gloves in their sale after reading good reviews online. Half price shoes and 3 for 2 on gloves plus free del and 10% off code made this a great deal. Items delivered quickly and shoes are very comfortable and true to size. Very happy with their products and service.

26 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

credit where credits due

I see a few negative reviews on here , but credit where credits due . I can't fault there customer. service or products.
bought a pair of golf shoes , and as they claimed they were comfortable straight away . fitted perfectly .
the shoes developed a problem not through out of anybodies control .
I contacted them via email on Sunday ,first thing Monday morning I received a response . now id just contacted to enquire after should this problem have happened nothing more . I didn't ask for refunds or replacements at this point .
however in the email they said that this issue shouldn't have occurred and they would be sending out replacements .
I just had to send them some pictures of the shoes and confirm the delivery address. that was on Monday. first thing Thursday morning a new pair arrived .
so in less than a working week they resolved the problem.
so I cannot fault them at all and have to give them 5 stars for their performance on this .
thanks for your help

12 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Replacement bowling spikes

Replacement bowling spikes

Purchased a pair of bowling spikes at the start of season in April, by August unfortunately the sole on left boot was coming loose. I emailed support with photo evidence and proof of purchase and they arranged a replacement pair straight away - as they did not have size 13 of the old range in stock, (orange colourway) they sent me the latest range instead (green colourway). All within a week - cannot fault the service, very welcome and much appreciated!

18 septembre 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus