Peter was lovely! He came out to measure, I picked my carpets and put a deposit down. He explained how it all works, emailed all documents for me to read through and said I’d have a text with a fittin... Voir plus
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Lisez les avis des autres
Absolutely great form start to finish and quick at delivery and laying my carpet definitely will be getting rest of house done now. Very polite fitters too no mess left behind either thanks again.
L'entreprise a répondu
Flooring is fab but came this time with no beading and lack of enough planks to finish off .thankfully i had spares from a different order which went into the space my partner had to finish the rest o... Voir plus
L'entreprise a répondu
Fantastic service, amazing quality carpet and underlay very happy, the self employed fitters went above and beyond absolutely love my new stairs and landing carpet. The advisor Angie that helped me,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de revêtements de sol
- aussi dans
- Fabricant de moquette
- Magasin de canapés
- Magasin de lits
- Magasin de rideaux et stores
Écrit par l'entreprise
Proudly operating since 2015, Pay Weekly Carpets is a nationwide, family owned business. With huge expansion, we now cover almost all UK mainland postcodes, with multiple offices and warehouses across each country. Our head office is based in Keighley, West Yorkshire and we have additional premises in Dundee, Birkenhead, Bradford, Hull, Colchester, Swindon and Belfast. What started as just affordable carpets and vinyl's, now includes a huge range of flooring products, made to measure blinds, furniture, electrical items, appliances, garden furniture, artificial grass and much more! We're immensely proud to be the original and largest Pay Weekly provider in the UK. You can find us registered on the FCA website for further peace of mind. As always, we're committed to making home improvements affordable and accessible to all. That's why all our flooring and blinds products are available with no credit checks needed and no interest fees added. All repayment plans for flooring and blinds are over 36 weeks with our super easy in house credit, with payments starting from as little as just £10 per week. You can find real reviews and real customer photos on our social media pages and we're always on hand to help, whether that's through social media, email or phone. You can ask us anything at any time.
Coordonnées de contact
4,3
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 58 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de Pay Weekly Carpets Ltd
Hi Rebecca, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
When I wrote my first review it was a 1…
When I wrote my first review it was a 1 star , due to a mess up with the colour of carpet which I ordered on the 8/8 first fitting was booked for 14/09 even though I was told I was looking at 3 week wait . So anyway fitters came out grippers down underlay down , brought carpet in and wrong colour , I ordered chocolate colour for stairs and landing they sent me vanilla . Didn’t except waited 2 hours for call back about the mess up to be told earliest they could book me in was01/10 which I said was totally unacceptable as it’s there fault , she asked what did I want to do did I want to cancel . I said that’s not really the answer is it as I will have to wait for new carpet suppliers and I have open grippers on the stairs which we use everyday with young grandchildren and a dog . Very unhelpful and very rude and said well that’s the only time we can do it . So I said ok book it and I’m gonna write a big complaint on trustpilot which I did . 8.30 the next day I had a call to tell me they will get my carpet laid for me on the 22/09 . So trustpilot definitely works . The carpet is now laid and is nice and fitters were really fast and efficient. So for them payweekly carpets got a 2 instead of a 1 this time
22 septembre 2026
Very good quality and very pleased with…
Very good quality and very pleased with fitters easy payment
15 septembre 2026
Réponse de Pay Weekly Carpets Ltd
Hi Mark, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
This company is doing very well …
This company is doing very well quality is good and quick service 👍 .recomended 100%
21 septembre 2026
Réponse de Pay Weekly Carpets Ltd
Hi Tariq, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Brilliant work
14 septembre 2026
Réponse de Pay Weekly Carpets Ltd
Hi Natalie, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Let down on vinyl being installed and…
Let down on vinyl being installed and still no phone call to be scheduled after weeks.
21 septembre 2026
Réponse de Pay Weekly Carpets Ltd
Hi Megan, we're so sorry to hear this. I can see from the notes on the account that the office has been in touch with you regarding this.
Réponse de Pay Weekly Carpets Ltd
Hi Jonathan, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I honestly can’t recommend Pay Weekly Carpets enough. From start to finish, everyone I’ve dealt with has been so friendly, helpful and efficient.
The flooring I’ve had from them has been absolutely amazing. The carpet is so soft, thick and fluffy, and the quality is fantastic. The office staff have been brilliant throughout too — there has always been someone available by text or phone if I’ve needed any help or had a question.
The fitters have also been incredibly professional and have done a fantastic job every time.
With the cost-of-living crisis, I decided to try paying weekly rather than using a large lump sum upfront, and I’m genuinely so glad I did. The weekly payment is so manageable that I barely even notice it going out, and it’s made getting lovely flooring for my home so much easier and more affordable.
Fantastic service, lovely people and beautiful flooring. I wouldn’t hesitate to use Pay Weekly Carpets again. Highly recommended! ⭐⭐⭐⭐⭐
5 septembre 2026
Avis spontané
Réponse de Pay Weekly Carpets Ltd
Hi Cera, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Arrived on time kept me informed was…
Arrived on time kept me informed was quick and efficient job well done
21 septembre 2026
Réponse de Pay Weekly Carpets Ltd
Hi Brenda, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Fabulous customer service from angie
Fabulous customer service from angie, amazing from the get go. Fitter was here nice and early done a quick and good job, very happy with my results! Looking forward to my next order
19 septembre 2026
Réponse de Pay Weekly Carpets Ltd
Hi Chelsea, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
The fitter Adam was so Professional and…
The fitter Adam was so Professional and friendly such a nice man would want Adam for my next fitting all so Company is really good
18 septembre 2026
Réponse de Pay Weekly Carpets Ltd
Hi Julie, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Réponse de Pay Weekly Carpets Ltd
Hi Lesleyann, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
The agent measured my bedroom wrong so…
The agent measured my bedroom wrong so when the carpet fitter turned up the carpet didn’t fit. So I emptied the room for no reason and also took a day of work. So I will now need to book another day off and wait for the next available slot. So frustrating
18 septembre 2026
Réponse de Pay Weekly Carpets Ltd
Hi Jo, we're so sorry to hear this. This is not the level of service we strive to deliver. I can see from the account that this has been re booked in and i hope you are satisfied with the end result.
Kirsti sales agent "forgot " our…
Kirsti sales agent "forgot " our appointment.
Sent a quote, without seeing property or showing samples or discussing job.
Sucks to be you, as my order is now bigger area, and you lost the job,and the repeat work my properties will have given.
Still no communication, over a week
Dont bother, save the grief, just save, or go for storefinance its less of a pain
9 septembre 2026
Avis spontané
Réponse de Pay Weekly Carpets Ltd
Hi 'GH', unfortunately we do not have a Kirsti in our sales team, anywhere in the country. This review has been left for the wrong pay weekly company.
Carpet fitting
Couldn’t fault this company from first visit to the fitting everything was great I will be using them again and would recommend to family and friends.
16 septembre 2026
Réponse de Pay Weekly Carpets Ltd
Hi Amanda, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Excellent service the fitters friendly…
Excellent service the fitters friendly and quick and tidy
10 septembre 2026
Réponse de Pay Weekly Carpets Ltd
Hi Faye, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Réponse de Pay Weekly Carpets Ltd
Hi Michelle, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Réponse de Pay Weekly Carpets Ltd
Hi Tracey, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Fast efficient service kept informed…
Fast efficient service kept informed throughout the whole process. Would highly recommend.
17 septembre 2026
Réponse de Pay Weekly Carpets Ltd
Hi Kevin, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
Great service from picking the carpet…
Great service from picking the carpet to instalation. Lots of communication received but my only criticism is I was told I could pay month when set up. I have emailed and received nothing back but generic emails and still not paying monthly as I requested.
16 septembre 2026
Réponse de Pay Weekly Carpets Ltd
Hi Laura, thank you so much for taking the time to leave us a review. Your kind comments are really appreciated and we look forward to hearing from you again!
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