Currently going through a difficult time, where I never thought I would have to ask for help. I was able to speak with a representative Jose who was kind, empathetic of my current situation. Jose took... Voir plus
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Shoutout to Simon for being so helpful, understanding and thorough. Truly deserves more than 5 stars!!! Thank you Simon for your assistance!
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Pepper Money is by far the best bank for all your lending needs because they treat you like a human and not a number. Have options if things change regarding your circumstances and have solutions th... Voir plus
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Lisa at Pepper Money dealt with my request for a hardship arrangement. She was able to help me out immediately. I really appreciate it and I give her a big Thank You.
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À propos de l'entreprise
- Institution financière
- Société de crédit et de prêt automobile
- Prêteur hypothécaire
- Société financière non banquière
Écrit par l'entreprise
We were established in 2000 to help Australians achieve their financial dreams by providing flexible financial solutions that factor in the ups and downs of real life. Since then, we’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand.
Coordonnées de contact
Australie
- www.peppermoney.com.au
4,7
Excellent
931 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast and easy application process
Fast and easy application process, could talk to humans along the way when needed. No big wait times for any questions I had. The portal is easy to keep track of things too.
4 juin 2026
Avis spontané
Réponse de Pepper Money Australia
Hi Nicole,
Thank you for your kind feedback! We're delighted to hear that you found the application process fast and easy, and that our team was available to assist whenever you needed support. It's also great to know that you found our online portal easy to use and helpful for keeping track of your loan. We truly appreciate you taking the time to share your experience and thank you for choosing Pepper Money!
Kind Regards,
Ceejay
Simon gave professional help
The person that called treated me with respect compassion and understanding. Things are really not good but he took the time to listen and help work on a solution
14 juillet 2026
Avis spontané
Réponse de Pepper Money Australia
Hi Josie,
We're sorry to hear things have been difficult, but we're pleased to know our team member treated you with respect, compassion, and understanding during such a challenging time.
Kind regards,
Mile
Pepper have been great from the start…
Pepper have been great from the start but also outstanding during an unexpected time of hardship for me. With open communication, they assisted me through the process until I was able to get back to my regular payment schedule.
14 juillet 2026
Avis spontané
Réponse de Pepper Money Australia
Hi,
We're happy to hear that we've been able to support you from the beginning, and especially during a difficult time. It's wonderful to know our team was able to assist you until you were back on track with your regular payments, we sish you all the best moving forward.
Kind regards,
Mile
Réponse de Pepper Money Australia
Hi Jarome,
Thank you for giving us 5-stars and it's great knowing you have enjoyed your experience with us.
Kind regards,
Mile
Very happy with how Pepper and their…
Very happy with how Pepper and their staff assisted us when we had a downturn in business. They were very understanding and came up with great solutions. My phone calls with them have been great
10 juillet 2026
Avis spontané
Réponse de Pepper Money Australia
Hi David,
It's great to know you felt understood and supported throughout your conversations with our team. We truly appreciate your kind words and thank you for choosing Pepper!
Kind regards,
Mile
Réponse de Pepper Money Australia
Hi Anita,
We're delighted to hear that Michael delivered such a fantastic service. Thank you for sharing this with us.
Kind regards,
Mile
The process was very simple
10 juillet 2026
Avis spontané
Réponse de Pepper Money Australia
Hi Robyn,
Thank you for sharing your experience with us, we thank you for the 5-stars!
Kind regards,
Mile
Really easy approval process and a fair…
Really easy approval process and a fair rate for my circumstances. Would recommend!
21 mai 2026
Avis spontané
Réponse de Pepper Money Australia
Hi Timothy,
Thank you for giving us 5-stars!
We truly appreciate your recommendation and thank you for choosing Pepper Money.
Kind regards,
Mile
Quick approval times and clear…
Quick approval times and clear communication throughout
22 juin 2026
Avis spontané
Réponse de Pepper Money Australia
Hi Mike,
I am happy to hear that you experienced quick approval times and clear communication throughout the process. I am glad that our team could make your experience smooth and straightforward. Thank you for choosing Pepper Money!
Kind regards,
Mile
Susan was very very helpful in helping…
Susan was very very helpful in helping me in a situation I thought I couldn't get out of in a time where I also was very vulnerable her calmness and beautiful attitude towards her job made my morning and my day thankyou Susan from pepper money you are a gem and look forward to communicating with you in time thankyou . Mr McKenzie with love.
10 juillet 2026
Avis spontané
Réponse de Pepper Money Australia
Hi Leon,
Thank you for such a lovely review and sharing the experience you had with Susan.
We understand that reaching out during a vulnerable time can be difficult, and it's wonderful to know that Susan's calm, compassionate, and supportive approach helped make a positive difference when you needed it most.
Kind regards,
Mile
Réponse de Pepper Money Australia
Hi Zoey,
We're delighted to hear that the application process was easy and fast. Making the approval process as smooth and straightforward as possible is what we want for every customer coming to us.
Kind regards,
Mile
it was easy to apply for the Loan
it was easy to apply for the Loan. all went smooth from start to finish
9 juillet 2026
Avis spontané
Réponse de Pepper Money Australia
Hi Rob,
We're delighted to hear that your loan application was easy and that everything went smoothly from start to finish. Making the process simple and stress-free is important to us and thank you for sharing your experience with us.
Kind regards,
Mile
Excellent service from Lisa
Excellent service from Lisa. Gave my the best possible service. Thank you
9 juillet 2026
Avis spontané
Réponse de Pepper Money Australia
Hi Linda,
We're delighted to hear that Lisa provided you with excellent service and was able to deliver the best possible outcome for you.
Kind regards,
Mile
its rectify the issue that I brought…
its rectify the issue that I brought up.
the staff is very helpful and shows emphaty.
9 juillet 2026
Avis spontané
Réponse de Pepper Money Australia
Hi Jose,
I am pleased to hear that we were able to resolve the issue you raised and that the team provided helpful and empathetic support throughout the process. Your feedback means a lot to us!
Kind regards,
Mile
Has been easy experience dealing with…
Has been easy experience dealing with Pepper Money
9 juillet 2026
Avis spontané
Réponse de Pepper Money Australia
Hi Mona,
I am happy to hear that you have found Pepper easy to deal with, thank you for a nice review!
Kind regards,
Mile
Customer service
Customer service, knowledge of product and how easy it was.
8 juillet 2026
Avis spontané
Réponse de Pepper Money Australia
Hi Oksana,
We appreciate your 5-star review and it's lovely to hear that our customer service team's product knowledge, and straightforward approach made your experience a positive one.
Kind regards,
Mile
Pepper are great
Pepper are great. Competitive transparent interest rates. If you need their help they are just a phone call away to any of their friendly and professional staff.
9 juillet 2026
Avis spontané
Réponse de Pepper Money Australia
Hi Larry,
We're delighted to hear you've had a great experience with Pepper. It's especially pleasing to know that our friendly and professional representatives have been there when you needed support.
Kind regards,
Mile
Réponse de Pepper Money Australia
Hi Obed,
Thank you for your review.
Kind regards,
Mile
Easiest lender that I’ve ever dealt with
Easiest lender that I’ve ever dealt with
8 juillet 2026
Avis spontané
Réponse de Pepper Money Australia
Hi Paul,
I am happy to hear that we are the easiest lender you have been with. We appreciate your business and thank you for the 5-star review.
Kind regards,
Mile
Pepper Money were very easy to deal…
Pepper Money were very easy to deal with. The loan process was very straight forward and quick. They always deal with questions promptly and professionally. We are very happy customers.
8 juillet 2026
Avis spontané
Réponse de Pepper Money Australia
Hi Tracey,
It's great to know the team was able to answer your questions throughout the application process. We truly appreciate your support and are delighted to have you as happy customers.
Kind regards,
Mile
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