George and Elliot, who installed our window, were prompt, efficient and courteous. They did a five star job and excellent work. However our experience with the sales staff varied. We were given inaccu... Voir plus
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Lisez les avis des autres
Dean Hasell visited us after requesting quote for new composite front door. He was very informative and knowledgeable about the products and was not your usual pushy salesman. After a short conversati... Voir plus
L'entreprise a répondu
Had initial visit from Gary who very patiently explained all our options and demonstrated the product (i. This case, a window). Decided to have all my windows and doors replaced. Prompt follow up call... Voir plus
L'entreprise a répondu
The fitters Who were George and elliot we're very prompt. 8.30 to 9am every morning. Did a cracking job on the new doors and windows they cleaned up after themselves very happy customer here. I wo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Permaframe is a leading installer of Conservatories, Orangeries, Solid Roofs, Double Glazing Windows & Doors throughout Somerset. We are dedicated to providing traditional values such as excellent craftsmanship, value for money and outstanding customer service as well as incorporating the latest in product innovation and design. Whether it is windows, doors, a conservatory or solid roof extension product that you require we treat every customer as unique.
Coordonnées de contact
Unit B4 Southgate Commerce Park, BA11 2RY, Bath, Royaume-Uni
- 01373 794000
- sales@permaframe.co.uk
- www.permaframe.co.uk
4,4
Excellent
293 avis
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Adam and the team were helpful
Adam and the team were helpful, communicative and careful at all times. The new roof went on rapidly and the team made sure that we were kept reasonably dry in very changeable weather conditions. All work was completed within the predicted timescale and the new roof is excellent.
Communication throughout has been excellent. We are very pleased with the end result. The conservatory was left very clean and looking good as new!
9 février 2026
Avis spontané
Réponse de Permaframe Home Improvements Ltd
Thank you very much for taking the time to leave such a positive review.
We’re delighted to hear that Adam and the team were helpful, communicative and careful throughout the project. Working in changeable weather conditions is never easy, so it’s great to know they managed to keep everything moving smoothly while keeping you reasonably dry along the way!
It’s also fantastic to hear that the work was completed within the predicted timescale and that you’re so pleased with your new roof. Leaving your conservatory clean and looking as good as new is exactly the standard we aim for.
Thank you again for choosing Permaframe Home Improvements — we truly appreciate your kind words and support.
Kind regards,
Andy Hill
Director, Permaframe Home Improvements
Another brilliant installation.
Another brilliant installation by Permaframe. Glyn and Chase who did the hard work were very efficient, getting the job done under the estimated time, were punctual, friendly and bravely worked on during the frequent downpours of rain, fuelled only by occasional cups of tea! Ben deserves a special mention as he visited after the survey to answer our queries; also Abbey and Amanda who were always at the end of WhatApp.
We have no more projects planned at present , although I am trying to persuade Him Indoors that we really must have a large conservatory at the back of the house too! Watch this space ... if I succeed, we will definitely be back to Permaframe.
4 février 2026
Avis spontané
Réponse de Permaframe Home Improvements Ltd
Thank you so much for taking the time to leave such a fantastic review.
It’s always a pleasure to hear from returning customers, and we’re delighted that this latest installation lived up to your expectations once again. Glyn and Chase will be thrilled to hear your kind words — getting the job done efficiently, on time (and in less-than-ideal weather!) really shows their dedication, and I’m glad their efforts stood out.
Thank you also for mentioning Ben, Abbey and Amanda. It’s great to know the follow-up visit, ongoing communication and support via WhatsApp helped make the whole process smooth and reassuring — teamwork like this is exactly what we aim for.
We love the sound of that potential conservatory project 👀 we’ll be more than happy to help when the time comes!
Thanks again for choosing Permaframe and for your continued trust and support.
Kind regards,
Andy Hill
Director, Permaframe Home Improvements
Amazing transformation! Great job!
Amazing transformation performed by Kyle and Tyron. Cannot thank you enough for installing our 6 windows and new front door in just one day. Everything cleaned up nicely afterwards too.
28 janvier 2026
Avis spontané
Réponse de Permaframe Home Improvements Ltd
Thank you very much for taking the time to leave such a fantastic review.
We’re delighted to hear how pleased you are with the transformation and that Kyle and Tyron were able to install your six windows and new front door so efficiently in just one day. It’s great to know everything was left clean and tidy afterwards as well.
Your kind words will be passed on to Kyle and Tyron, who will be delighted to hear them. Thank you for choosing Permaframe Home Improvements.
Kind regards,
Andy Hill
Director, Permaframe Home Improvements
Fast, Efficient Installation with Great Attention to Detail
Tyron and Kyle did a really efficient, quick installation of our new windows and doors. They worked with serious speed while still showing thoughtful attention to detail. I don’t believe they ran into many issues, and anything that did come up was handled clearly and professionally.
Thank you both for the great installation, and thanks to Permaframe for supplying solid windows and doors.
15 janvier 2026
Avis spontané
Réponse de Permaframe Home Improvements Ltd
Thank you very much for taking the time to leave such a detailed and positive review.
We’re delighted to hear that Tyron and Kyle carried out the installation efficiently while still paying close attention to detail. Handling any issues clearly and professionally is something we take great pride in, so it’s great to know that came across during your installation.
Your kind words about the quality of our windows and doors are also much appreciated. I’ll be sure to pass your feedback on to Tyron and Kyle, who will be delighted to hear it.
Thank you for choosing Permaframe Home Improvements.
Kind regards,
Andy Hill
Director, Permaframe Home Improvements
Adam and Jason were very thoughtful and…
Adam and Jason were very thoughtful and polite. The work was done efficiently and once finished left nice and tidy
21 janvier 2026
Avis spontané
Réponse de Permaframe Home Improvements Ltd
Thank you for taking the time to leave a review.
We’re pleased to hear that Adam and Jason were thoughtful and polite throughout the installation and that the work was completed efficiently and left clean and tidy. Your feedback is greatly appreciated and will be passed on to them.
Thank you for choosing Permaframe Home Improvements.
Kind regards,
Andy Hill
Director, Permaframe Home Improvements
My New Door
My new door is great, looks good and is good quality. The door fitters, Kyle and Tyron were quick and efficient, they cleaned up behind them and took all the rubbish (old door etc) away. They were a credit to the company!! I’d use this company again for sure 👌🏻
8 janvier 2026
Avis spontané
Réponse de Permaframe Home Improvements Ltd
Thank you very much for taking the time to leave such a fantastic review.
We’re delighted to hear how pleased you are with your new door and that it looks great and meets your expectations for quality. It’s especially rewarding to know that Kyle and Tyron carried out the installation quickly and efficiently, left everything clean and tidy, and represented the company so well.
I’ll be sure to pass on your kind comments to them. Thank you for your recommendation and for choosing Permaframe Home Improvements — we’d be more than happy to work with you again in the future.
Kind regards,
Andy Hill
Director, Permaframe Home Improvements
Arrived on time
Arrived on time, efficient removal of old porch and installation of new. Smooth, neat seal around the unit
9 janvier 2026
Avis spontané
Réponse de Permaframe Home Improvements Ltd
Thank you for taking the time to leave a review.
We’re pleased to hear that the team arrived on time and carried out the removal of your old porch and installation of the new one efficiently. It’s great to know the finish and neat sealing met your expectations.
Thank you for choosing Permaframe Home Improvements.
Kind regards,
Andy Hill
Director, Permaframe Home Improvements
Permaframe Frome for secondary glazing
Permaframe has now installed secondary glazing in my
flat that has wooden Georgian sash windows. It makes a very big difference to heat and sound insulation. Tyron and Kyle completed the last set efficiently and pleasantly on 8 January 2026. Thank you.
8 janvier 2026
Avis spontané
Réponse de Permaframe Home Improvements Ltd
Thank you very much for taking the time to leave such a positive review.
We’re delighted to hear that the secondary glazing has made such a noticeable improvement to both heat retention and sound insulation in your flat, particularly with your Georgian sash windows. It’s great to know the solution has worked well for your home.
I’m also pleased to hear that Tyron and Kyle completed the installation efficiently and pleasantly. I’ll be sure to pass on your kind comments to them.
Thank you for choosing Permaframe Home Improvements.
Kind regards,
Andy Hill
Director, Permaframe Home Improvements
Réponse de Permaframe Home Improvements Ltd
Thank you for taking the time to leave a review.
We’re pleased to hear that Kyle and Tyron provided a friendly and professional service during your window fitting. Your feedback is greatly appreciated and will be passed on to them.
Thank you for choosing Permaframe Home Improvements.
Kind regards,
Andy Hill
Director, Permaframe Home Improvements
Highly recommended, so delighted with our new room
We love our new room . It’s been adapted from a conservatory to a stylish room that feels like we are in the garden..
Every workman that we came into contact with were friendly, helpful, understanding and professional at their job.
First contact was Adrian the sales team. He was extremely helpful, efficient, friendly and supportive throughout.
2nd stage was the roof. Really professional couple of men who were respectful to our home and to us , they were really lovely people and A class at their job, couldn’t fault them at all .
Including Abbey who made sure the plan came together.
Highly recommend them !!
We did have a few issues which caused slight problems and then had a knock on effect with the time scale but they corrected and did there best . At the end of the day we still ended up with a beautiful conservatory room.
Thank you all ,
29 septembre 2025
Avis spontané
Réponse de Permaframe Home Improvements Ltd
Thank you very much for taking the time to leave such a detailed and positive review.
We’re absolutely delighted to hear how much you love your new room and that it has transformed from a conservatory into a stylish space that still allows you to feel connected to the garden. It’s wonderful to know the end result met your expectations.
Your kind words about our team are greatly appreciated. I’m pleased to hear Adrian supported you throughout the process and that our installation team, including Abbey, were friendly, respectful, and professional in your home. Feedback like this is incredibly important to us and will be shared with everyone involved.
We do appreciate your understanding regarding the issues that arose and the impact they had on the timescale. While we always aim for a smooth process, we’re grateful for your patience and are pleased we were able to put things right and deliver a finished room you’re happy with.
Thank you again for your recommendation and for choosing Permaframe Home Improvements.
Kind regards,
Andy Hill
Director, Permaframe Home Improvements
😃😃😃Once contacted I had a visit from Doug…
Once contacted I had a visit from Doug who went through the ins & outs of their products in particular the choice of composite front doors, following this we placed our order. Within 4 weeks we received a call from the instalation team to make arrangements for the instalation. On the arranged day the fitters Adam & Ben were very prompt even to the point of being earlier than estimated 🙂, they were very pleasant & polite especially considering the weather conditions 🌨, before leaving Adam gave us a full run down of the workings and reminding us to register the keys.
The fitting was only yesterday but we are VERY pleased 😃😃.
18 décembre 2025
Avis spontané
Réponse de Permaframe Home Improvements Ltd
Thank you very much for such a fantastic review — it’s great to read how pleased you are with your new composite front door.
I’m delighted to hear that Doug took the time to clearly explain the options available and help you choose the right product, and that the process from order to installation ran smoothly. It’s also wonderful to know that Adam and Ben arrived promptly, worked professionally despite the weather, and made sure everything was fully explained before they left.
We really appreciate you highlighting the efforts of our team, and it’s especially rewarding to know you’re already so happy with the result. Thank you for choosing Permaframe Home Improvements, and we hope you enjoy your new door for many years to come.
Kind regards,
Andy Hill
Director, Permaframe Home Improvements
Replacement windows
We purchased 6 windows to replace existing 30 year old double glazed windows. The process from order to installation when very smoothly. The 2 installers Ki and Ti were excellect, very efficient and left the area very tidy
The new windows look excellent and have opened up our views
26 novembre 2025
Avis spontané
Réponse de Permaframe Home Improvements Ltd
Hi Robert,
Thank you so much for taking the time to leave us such a lovely review.
We’re delighted to hear that everything went smoothly from order through to installation and that you’re pleased with both the windows and the end result. It’s great to know that Ki and Ti looked after you so well and left everything clean and tidy – they’ll be really pleased to see your kind words.
Enjoy your new windows and the improved views, and thank you again for choosing Permaframe.
Best wishes,
Andrew Hill, Director
Permaframe review of Adam
Adam had great product knowledge and was pleasant to deal with, I never felt obligated or pressured into buying, overall a great person to experience
18 novembre 2025
Avis spontané
Réponse de Permaframe Home Improvements Ltd
Thank you, Michael, for your kind review.
I’m really pleased to hear that Adam looked after you so well. Great product knowledge and a relaxed, no-pressure approach are exactly what we aim for, so it’s lovely to know that was your experience with Permaframe.
Thank you again for choosing us and for taking the time to recommend Adam.
Best regards,
Andrew Hill, Director
Just like to say that the conservatory…
Just like to say that the conservatory door fitted today by two fitters called ki and ti they were a good team very efficient very pleased with the work completed they left no mess although cold and wet they never complained but did appreciate a warm cup of tea cheers Barry
18 novembre 2025
Avis spontané
Réponse de Permaframe Home Improvements Ltd
Hi Barry,
Thank you for the brilliant review. We’re really pleased to hear that Ki and Ti did such a great job for you — they’re a fantastic team and will be chuffed with your comments.
Despite the cold and wet weather, they always aim to deliver a tidy, efficient installation, and it’s lovely to hear you were pleased with the result.
Thanks again for choosing Permaframe.
Kind regards,
Andrew Hill, Director
We ordered 9 windows
We ordered 9 windows, 3 were correct on second attempt, first time ALL were incorrect! After at least 5 visits over a 1.5 month time period we finally have completion. There was a lack of communication throughout until of course payment you due, they were very quick to contact us then. We are very pleased with final installation !!
7 novembre 2025
Avis spontané
Réponse de Permaframe Home Improvements Ltd
Thank you for your feedback, Sue.
I’m very sorry for the delays and the frustration caused during your installation. The issues with the initial orders and the lack of communication you experienced are not the standard we aim for, and I appreciate you bringing this to our attention.
That said, I’m really pleased to hear you’re happy with the final installation. We’ll be reviewing your project internally to ensure the same problems don’t occur again.
Thank you for your patience throughout the process.
Andrew Hill, Director
I had a wonderful experience with this…
I had a wonderful experience with this company. Everyone was friendly and knowledgeable and made the process easy. The windows look amazing and have really improved my home!
23 octobre 2025
Avis spontané
Réponse de Permaframe Home Improvements Ltd
Thank you so much for the lovely review.
We’re delighted to hear you had such a positive experience with the team, and that the process felt easy and well-supported throughout. It’s brilliant to know the new windows look amazing and have made such a difference to your home.
Andrew Hill, Director
Excellent service and outstanding…
Excellent service and outstanding products. The team was efficient, courteous and ensured everything was done perfectly. Very pleased with the results!
2 octobre 2025
Avis spontané
Réponse de Permaframe Home Improvements Ltd
Thank you, Matthew, for the fantastic review.
We’re delighted to hear you found both the service and products excellent. It’s great to know the team were efficient and courteous throughout, and that you’re so pleased with the finished result.
Andrew Hill, Director
Great experience from start to finish
Great experience from start to finish! The windows are high quality, and the installation was quick and professional. Highly recommend
14 octobre 2025
Avis spontané
Réponse de Permaframe Home Improvements Ltd
Thank you, Sarah, for your lovely review.
We’re so pleased to hear everything went smoothly and that you’re delighted with the quality and installation. We really appreciate the recommendation.
Andrew Hill, Director
Réponse de Permaframe Home Improvements Ltd
Thank you, Danielle, for your lovely review.
We’re delighted to hear you found everyone helpful throughout your experience — the team will be thrilled with your feedback. We truly appreciate you choosing Permaframe.
Andrew Hill, Director
I recently had Irish Oak windows fitted…
I recently had Irish Oak windows fitted and I couldn't be happier with the result. The quality of the windows is excellent. They look stunning and the company have transformed the appearance of my home.
22 octobre 2025
Avis spontané
Réponse de Permaframe Home Improvements Ltd
Thank you, Jordan, for your fantastic review.
Irish Oak is a beautiful choice, and we’re so pleased to hear you’re delighted with both the quality and the transformation it’s made to your home. It’s always our aim to deliver a finish that makes a real difference, so your feedback means a lot to the whole team.
Thank you again for choosing Permaframe and for taking the time to share your experience.
Andrew Hill, Director
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