I had to contact customer support as I no longer had access to the email that my Perx card was set up on. The team couldn't have more helpful and responsive. It made what I thought was going t... Voir plus
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Lisez les avis des autres
Perx cards are ridiculously complicated to use. Trying to find a balance or register a card feels like an episode of “The Crypto Factor” instead of a simple gift card experience. They keep changing... Voir plus
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It is handy to use, only problem comes in when u have to accept the perx card for 2nd time, you actually need to log out in order to see the card in your wallet as this information is not available an... Voir plus
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I put through a large order for digital Perx cards fo the first time and due to a change in our internal process we had lots of questions. Jenny provided first class support, her responses were timely... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Empower and appreciate your team with Perx Rewards cards – the ultimate choice for meaningful recognition. Accepted globally wherever Mastercard® is available (instore and online), these cards offer the freedom and flexibility to celebrate achievements in the most rewarding way. Perx Rewards aligns with tax benefit schemes, including the Small Benefits Exemption in Ireland offering up to €1,500 per employee in tax-free benefits, respectively. These schemes make Perx an ideal way to show appreciation while enjoying tax advantages. Contact Us We're Listening - Reach Out to Perx Support. Your feedback drives our excellence.
Coordonnées de contact
The Greenway, Block C, Ardilaun Court, 112-114 St Stephen's Green, Dublin 2, D02 TD28, Dublin, Irlande
- +353 1 255 7111 (IRE)
- perxcardsupport@emlpayments.com
- www.perxreward.com
3,2
Moyen
831 avis
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Customer Service
I had to contact customer support as I no longer had access to the email that my Perx card was set up on.
The team couldn't have more helpful and responsive.
It made what I thought was going to be a long and drawn out ordeal into a simple interaction. Easy.
15 juillet 2026
Avis spontané
Réponse de Perx Reward
Hi Colin,
Thank you for your review.
We're delighted to hear that our team was able to help you regain access to your account quickly and efficiently. It's great to know that what seemed like a complicated process turned into a simple and straightforward experience. We'll be sure to pass your kind comments on to the team 😊
Kind regards,
The Perx Team
Easy to use and super convenient!
I've found the Perx Reward Card very easy to use. It was simple to add to Google Pay, and checking my balance only takes a few seconds. Everything about it just works the way it should no hassle at all
14 juillet 2026
Avis spontané
Réponse de Perx Reward
Hi Dinko,
Thank you for your review.
We're delighted to hear everything worked smoothly, from adding the card to Google Pay to checking your balance. That's exactly the experience we aim to deliver 🙂
Kind regards,
The Perx Team
Didn’t like the registration process
Didn’t like the registration process. But the card works fine
5 juin 2026
Avis spontané
Réponse de Perx Reward
Hi Brian,
Thank you for your review.
We appreciate your feedback on the registration process and are sorry to hear it didn't meet your expectations. We're glad to hear that once set up, the card worked well for you. Your comments help us continue to improve the experience.
Kind regards,
The Perx Team
Well established
Well established, sincere and absolute FANTASTIC experience here in Ireland, hats off
11 avril 2026
Avis spontané
Réponse de Perx Reward
Hi Igor,
Thank you for your kind feedback!
We’re delighted you had such a positive experience and really appreciate your support.
Kind regards,
The Perx Team
I had an old unused balance on one of…
I had an old unused balance on one of my old cards.I have contacted customer care both by email and by phone and ordered a new card.The process was smooth and efficient.
10 juin 2026
Avis spontané
Réponse de Perx Reward
Hi Dorota,
Thanks so much for your review!
We’re really pleased we could help you make use of your remaining balance and get everything sorted quickly and efficiently 😊
Kind regards,
The Perx Team
Réponse de Perx Reward
Hi there,
Thanks so much for your review!
That is music to our ears 🎉
We’re delighted you had such a smooth experience.
Kind regards,
The Perx Team
Not every where accepting the swapping…
Not every where accepting the swapping payment.
4 juin 2026
Avis spontané
Réponse de Perx Reward
Hi Kali,
Thank you for your feedback.
We’re sorry to hear about your experience. Perx cards can be spent anywhere that accepts Mastercard; however, individual merchants always have the right to refuse.
If you have any issues or need any further support, please let us know.
Kind regards,
The Perx Team
Using the digital card
Using the digital card , which is easy to set up and even easier to use.
1 juin 2026
Avis spontané
Réponse de Perx Reward
Hi Patricia,
Thank you for your review.
It’s great to hear you found the digital card simple to set up and easy to use.
Kind regards,
The Perx Team
Ai us not have it any issu setup the…
Ai us not have it any issu setup the wallette thank you
30 avril 2026
Avis spontané
Réponse de Perx Reward
Hi Bogdan,
Thank you for your review.
Kind regards,
The Perx Team
Perx - interacting with The App.
When i remembered how i used the App in 2025 - it was easy to navigate after that.
27 avril 2026
Avis spontané
Réponse de Perx Reward
Hi JimBob,
Thank you for your review.
We’re glad to hear that once you got familiar with the app again, it was easy to navigate. We appreciate your feedback and look forward to your continued business with Perx :)
Kind regards,
The Perx Team
This is the worst online experience I…
This is the worst online experience I have ever encountered -your people choose not to bother reading my e mails which contain details of the issues encountered -we have been going over and over the same issue for months now and either your objective is not to resolve the problem in the hope the card will lapse with an unused balance or people are just trained to send back e mails with no solution -I copied a response and sent it with my reply and you sent back the e mail with this piece deleted and no reference to it -it’s been apalling
12 mai 2026
Avis spontané
Réponse de Perx Reward
Hi David,
I'm sorry to hear this.
I will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team
using the card is very easy …
using the card is very easy once uploaded to my wallet. Had a difficulty in downloading it initially, and as I had older used cards, I needed to delete the older cards which took time as I needed to be sure that I was deleting the correct ones
.
11 mai 2026
Avis spontané
Réponse de Perx Reward
Hi Niamh,
Thank you for your review.
We appreciate your feedback on the initial setup and are pleased to hear the card was easy to use once added to your wallet.
Kind regards,
The Perx Team
Very helpful when I needed to change my…
Very helpful when I needed to change my card from my old phone to my new phone
8 mai 2026
Avis spontané
Réponse de Perx Reward
Hi Liam,
Thanks for taking the time to leave a review.
We’re delighted to hear you received helpful support when changing phones and that everything was sorted smoothly.
Kind regards,
The Perx Team
I had issues accessing my card
I had issues accessing my card, despite the fact that I have done this without any difficulty in previous years. I eventually got sorted but it took a few days
27 avril 2026
Avis spontané
Réponse de Perx Reward
Hi Deirdre,
Thank you for your feedback.
We’re sorry to hear you experienced issues accessing your card and that it took a few days to resolve. We appreciate you sharing this and are glad it was sorted in the end.
Kind regards,
The Perx Team
It is a bit finicky setting it up
It is a bit finicky setting it up. You need to make sure you delete you previous cards from the apple wallet or you will no t be able to identify which is the new one. Also need to hide the existing cards in the App or it can be confusing. Will see how acceptable it is as I found it a bit restrictive last year with a number of retailers.
7 mai 2026
Avis spontané
Réponse de Perx Reward
Hi Lorcan,
Thank you for sharing your experience.
We’re sorry to hear the initial setup was a little tricky and appreciate you outlining where it felt confusing.
Kind regards,
The Perx Team
So easy to activate and excepted in all…
So easy to activate and excepted in all shops
6 mai 2026
Avis spontané
Réponse de Perx Reward
Hi Michele,
Thanks for taking the time to leave a review.
We’re delighted you found the card easy to activate and convenient to use wherever you shop.
Kind regards,
The Perx Team
It works...eventually
It works, but clunky. Not obvious to swipe left to see other cards, nor obvious a card has been added, and the need to log out and then log back in in order for updates to happen is pretty 1990's.
7 mai 2026
Avis spontané
Réponse de Perx Reward
Hi there,
Thank you for your review.
We’re sorry to hear parts of the experience felt clunky and appreciate you highlighting these issues for improvement.
Kind regards,
The Perx Team
It is handy to use, but customer service is really difficult to get any information
It is handy to use, only problem comes in when u have to accept the perx card for 2nd time, you actually need to log out in order to see the card in your wallet as this information is not available anywhere.. customer service is no good. It takes ages for them to sort the simple problems like this. Once you get Pass this then it works fine.
1 avril 2026
Avis spontané
Réponse de Perx Reward
Hi Ashay,
Thank you for taking the time to share your feedback.
We’re sorry to hear about the difficulty you experienced when re‑accepting the card and the frustration this caused. Your comments regarding visibility in the wallet and customer service are noted, as they help us identify areas to improve. We’re glad to hear that once resolved, the card worked well for you.
Kind regards,
The Perx Team
The reward card is great so easy to use…
The reward card is great so easy to use and set up.
Great you can add to your wallet makes it so handy to use, would definitely use these again.
7 mai 2026
Avis spontané
Réponse de Perx Reward
Hi Michelle,
Thank you for your kind feedback.
We’re glad you found the card easy to use.
We really appreciate your support and are delighted to hear you’d use Perx again.
Kind regards,
The Perx Team
It is a bit trickey to initially set up…
It is a bit trickey to initially set up on my phone & register the card but once set up & added to my digital wallet, the card was easy to use.
6 mai 2026
Avis spontané
Réponse de Perx Reward
Hi Paul,
Thank you for your review and feedback.
We’re delighted to hear you found the platform user-friendly and easy to register and use. It’s great to know you enjoy the flexibility to spend when and where you choose.
Kind regards,
The Perx Team
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