Perx cards are ridiculously complicated to use. Trying to find a balance or register a card feels like an episode of “The Crypto Factor” instead of a simple gift card experience. They keep changing... Voir plus
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Lisez les avis des autres
Had issues with creating an account to claim my card. Contacted the Perx customer service and was met with a speedy response and solution - it is clear that the client support team operate with passio... Voir plus
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I had to contact customer support as I no longer had access to the email that my Perx card was set up on. The team couldn't have more helpful and responsive. It made what I thought was going t... Voir plus
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I have literally never had a more negative experience with any product than with Perx reward cards. Genuinely appalling. In future, I'll be requesting that my employer just donate my bonus to charity,... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Empower and appreciate your team with Perx Rewards cards – the ultimate choice for meaningful recognition. Accepted globally wherever Mastercard® is available (instore and online), these cards offer the freedom and flexibility to celebrate achievements in the most rewarding way. Perx Rewards aligns with tax benefit schemes, including the Small Benefits Exemption in Ireland offering up to €1,500 per employee in tax-free benefits, respectively. These schemes make Perx an ideal way to show appreciation while enjoying tax advantages. Contact Us We're Listening - Reach Out to Perx Support. Your feedback drives our excellence.
Coordonnées de contact
The Greenway, Block C, Ardilaun Court, 112-114 St Stephen's Green, Dublin 2, D02 TD28, Dublin, Irlande
- +353 1 255 7111 (IRE)
- perxcardsupport@emlpayments.com
- www.perxreward.com
3,2
Moyen
834 avis
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Perx improved on customer experience
I’ve had trouble with getting no where fast with Perx customer support in the past. But today I had an incredibly positive experience with a customer service agent who was able to follow the threads of my somewhat complicated issue and actually got it sorted! I also noted their web interface is waaaay easier now in comparison to last year!
26 janvier 2026
Avis spontané
Réponse de Perx Reward
Hi Aideen,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
I found it very simply to add it to my…
I found it very simply to add it to my mobile wallet. I even forwarded it to my own email address and then added it to my google wallet
29 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi Rosaleen,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Average
Its issued many of times I tried many places but it works only few times create trouble for me but its ok for few times.
26 janvier 2026
Avis spontané
Réponse de Perx Reward
Hi Syeda,
Thanks for your feedback, and I’m sorry the card hasn’t worked consistently for you. It should work without causing trouble, so I understand how frustrating this must be.
If you’re still having issues, please let us know.
Kind regards,
The Perx Team
It was very difficult to activate the…
It was very difficult to activate the card. Following all the instructions it still says incorrect information even though it was all correct
11 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi Pete,
Thanks for your feedback, and I’m sorry the activation process was so difficult. Even when the information is correct, it shouldn’t keep showing an error.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team
Its no good
Received perx for Xmas from work just like every year and every single year the same problem . Showing balance of previouse perx, wasnt able to update new card and couldnt reset password. Had to call support. Adding forgot password option would be helpful. Now i see balance on the card but when using in the shop it keep declining transactions. Very difficult to use 😕
And still cant use it. Asking to verify its me by password when paying thats fine but card its decline everytime when trying to pay in the shop .. tried few different shops and its the same ..
What do i do?
1 janvier 2026
Avis spontané
Réponse de Perx Reward
Hi Andrea,
Thanks for your feedback, and I’m really sorry you’ve run into the same issues year after year. You should be able to update your new card and reset your password without needing to call support, and I understand how frustrating this is.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team
UPDATE:
Hi Andrea,
Thank you for the info you provided via DM.
A member our team will reach out to you shortly.
Kind regards,
The Perx Team
Avoid
Disaster of a company. They take an age to tell you they won’t be able to provide a card as you’re ’too small’ in December - why not flag it up front they aren’t taking any more orders? My wife received her card from her employer five weeks after it was ordered. Avoid.
8 janvier 2026
Avis spontané
Réponse de Perx Reward
Hi Robbie,
Thank you for your feedback. I’m really sorry to hear about the delay and the frustration this caused. We understand how disappointing it is when an order isn’t accepted during busy periods, and when a card takes so long to arrive.
We’re reviewing our processes to make sure order capacity and delivery timelines are communicated much more clearly, especially in December.
Kind regards,
The Perx Team
Réponse de Perx Reward
Hi there,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
I think the Perx Reward card was…
I think the Perx Reward card was excellent and would recommend the use of the Perx card to anyone so easy to set up I had no problems with it.
22 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi Jay,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Very difficult to get card active had…
Very difficult to get card active had same trouble last year one formally much easier .
18 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi John,
Thanks for your feedback, and I’m sorry you had such a hard time getting the card activated, especially since you experienced the same issue last year. It definitely should be a much easier process.
If you’re still having any trouble or need help with anything else, please let us know and we’ll be happy to assist.
Kind regards,
The Perx Team
I had it on my phone
I had it on my phone. Worked good. And when I used it online it was not trouble at all
2 janvier 2026
Avis spontané
Réponse de Perx Reward
Hi Peter,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Réponse de Perx Reward
Hi Aleksandra,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
A nightmare to set up but eventually I…
A nightmare to set up but eventually I got to active the card
12 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi Lorraine,
Thanks for your feedback, and I’m sorry the setup was difficult.
I’m glad you were able to get the card activated in the end.
If you need any help going forward, please let us know.
Kind regards,
The Perx Team
Instruction were helpful and well…
Instruction were helpful and well illustrated ,easy to use, ,hope there will be more next time😍
21 janvier 2026
Avis spontané
Réponse de Perx Reward
Hi Melusi,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Everything went well, I easily loaded the card in my phone to an online wallet, everything is very convenient)
Very easy and convenient to use this application, thank you very much)
23 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi Natalia,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Disaster
I opted for the physical card, instead of the digital card, this was a big mistake. Everyone else who received the physical card got theirs by 17th December 2025, mine arrived on 21 January 2026.
I was counting on this to cover Santy for the kids as we were told we'd be receiving 800 euro perx card as our Christmas bonus, some bonus when you don't even receive it......
23 janvier 2026
Avis spontané
Réponse de Perx Reward
Hi David,
Thank you for your feedback, and I’m really sorry your physical card arrived so late, especially when you were relying on it for Christmas.
That delay is not the experience we want for anyone, and I understand how frustrating and disappointing this must have been.
If you have any issues or need any further support, please let us know.
Kind regards,
The Perx Team
Réponse de Perx Reward
Hi Slawek,
Sorry to hear your card has disapeared from your wallet.
Please contact our customer support team for assistance via phone at +353 1 255 7111 or email here: perxcardsupport@emlpayments.com
Kind regards,
The Perx Team
So quick and easy to set up from start…
So quick and easy to set up from start to finish , great gor using on line for holidays and so much more.
28 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi Therese,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Very difficult to activate and hard to…
Very difficult to activate and hard to spend the cash on the card with no chip to tap it in the shop
18 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi Thomas,
Thanks for your feedback, and I’m sorry to hear the card was difficult to activate and use. Shops do need to process it as a swipe-and-sign card since it doesn’t have chip-and-tap.
If you need any further support, please let us know.
Kind regards,
The Perx Team
Pretty good
Overall, a good experience. No problem to add to Google wallet, easy to register and to use
Except the online shopping. I personally couldn't use it for online shopping at all.
20 janvier 2026
Avis spontané
Réponse de Perx Reward
Hi Raluca,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Great for Online shopping
Set it up to use online, and couldn't fault it. Card was straight forward to use, and accepted in everywhere I tried. Highly recommend - would defo use again! 100%
Never used a physical card, which may be different/more difficult to use. Most stuff is online shopping for me anyways, and for that, no faults
17 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi Craig,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
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