I had to contact customer support as I no longer had access to the email that my Perx card was set up on. The team couldn't have more helpful and responsive. It made what I thought was going t... Voir plus
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Lisez les avis des autres
Perx cards are ridiculously complicated to use. Trying to find a balance or register a card feels like an episode of “The Crypto Factor” instead of a simple gift card experience. They keep changing... Voir plus
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Had issues with creating an account to claim my card. Contacted the Perx customer service and was met with a speedy response and solution - it is clear that the client support team operate with passio... Voir plus
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I received my bonuses through Perx gift card , but I’ll be very honest doesn’t like Perx services, you can’t add gift card on apple wallet or google wallet, there app isn’t working, have to go on webs... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Empower and appreciate your team with Perx Rewards cards – the ultimate choice for meaningful recognition. Accepted globally wherever Mastercard® is available (instore and online), these cards offer the freedom and flexibility to celebrate achievements in the most rewarding way. Perx Rewards aligns with tax benefit schemes, including the Small Benefits Exemption in Ireland offering up to €1,500 per employee in tax-free benefits, respectively. These schemes make Perx an ideal way to show appreciation while enjoying tax advantages. Contact Us We're Listening - Reach Out to Perx Support. Your feedback drives our excellence.
Coordonnées de contact
The Greenway, Block C, Ardilaun Court, 112-114 St Stephen's Green, Dublin 2, D02 TD28, Dublin, Irlande
- +353 1 255 7111 (IRE)
- perxcardsupport@emlpayments.com
- www.perxreward.com
3,2
Moyen
836 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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You can tap in any shop
It was great the fact that you can tap in any shop
18 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi Ari,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Easy to use, seamless experience.
Received it from my work as a form of bonus. Used it for the first time and it was a seamless experience anywhere I made any payments.
Easy to use - following the instructions to get the balance in my mobile wallet was pretty straightforward.
14 janvier 2026
Avis spontané
Réponse de Perx Reward
Hi Parijat,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
User friendly and easy to add my…
User friendly and easy to add my digital card to Google pay wallet.
14 janvier 2026
Avis spontané
Réponse de Perx Reward
Hi Patrick,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Easy to download and set up and use
Easy to download and set up and use. The wallet in Apple pay is great to see your purchases and balance.
I've been able to use to without any issues.
19 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi Adrienne,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
I recieve this card for the first time
I recieve this card for the first time. It was easy to activate and works on almost all payment platform that i use it. It was easy to check balance and track all transactions. I really had a good experience.
9 janvier 2026
Avis spontané
Réponse de Perx Reward
Hi Micheal,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Very good easy to use just found it …
Very good easy to use just found it difficult to set up on phone
9 janvier 2026
Avis spontané
Réponse de Perx Reward
Hi Jonjo,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
I've received Perx cards for the last…
I've received Perx cards for the last few years. Have no issues with it. While some place can't accept the card, they are few and far between. Very happy with it. Maybe a pin would help.
9 janvier 2026
Avis spontané
Réponse de Perx Reward
Hi Mark,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Easy to use
Easy to use. Never have a problem to use in any shop or online. The only thing i will add is a pin instead of signature when using in shops
19 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi Carolina,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
2025 improved service.
We have used Perx Cards for 5 of the last 6 Years for Staff Bonuses. Where we have experienced issues in the past & had some terrible customer service from them, this year all ran smoothly. They appear to have retrained their staff & the system worked with out glitch for online ordering. Well done all involved.
1 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi Helen,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
It is very easy to use and helpful have…
It is very easy to use and helpful have it on the phone. Also you can check the balance any time and the expense history.
23 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi Cristi,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
perx card - it would be a miracle to use it
Well , I have received this card as a reward gift for 250 pounds - EXTREMELY DIFFICULT to log in in the beginning - needed a million mails to be sorted out - as it has been SOOOOO DIFFICULT to be used , I ONLY USED IT FOR 100 POUNDS AND THEN FORGOT TO USE IT FOR MORE - CARD EXPIRED - CALLED THEM , had to pay another 20 pounds on phone calls , sent them a lot of mails , still waiting for them to renew my card - in the beginning one found my account - the second telephone caller NEVER found it , customer service replied to my mail , done whatever been told , no news since then . TOTALLY disappointed with this card from the very first day I have been given it as a reward - nightmare and soooo difficult to sort it out - even in M&S OR JOHN LEWIS they are so friendly and renew the expired card - this was a nightmare from the very first time
29 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi Giota,
Sorry to hear about your experience.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team
UPDATE:
Hi Giota,
Thank you for the info you provided via DM.
A member our team will reach out to you shortly.
Kind regards,
The Perx Team
Réponse de Perx Reward
Hi Valeriu,
Sorry to hear about your experience.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team
What a joke of a company
What a joke of a company . We ordered €5000 for staff bonus for Christmas and paid €5044. They are now saying we need to pay another €274.17 because of the exchange rate even though we have sent a copy of bank statement showing full payment . Still have not received cards and are saying they won’t refund . Never again will we be using perx cards for bonuses
12 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi Steve,
Sorry to hear about your experience.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team
What a terrible experience
What a terrible experience. Your customer support team are rude, condescending and not willing to help. Order processed in time for Christmas but they won’t be fulfilled now in time for Christmas. Keep hiding behind the central bank restrictions, which are not applicable in this case. I should have read the reviews before ordering. Do not use this company, horrendous experience.
16 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi Trevor,
We’re very sorry to hear about your experience and the frustration caused by the delay. We understand how important it is to receive your order in time for Christmas, and we regret that this hasn’t happened.
If you need any further support, please let us know.
Kind regards,
The Perx Team
Amazing Jenny - Account Manager
Jenny our Account Manager has been so helpful all year but particulary during these past couple of weeks (our busiest period!!) She helped one of our employees get sorted on Dec 22nd and did so within the space of an hour.
Thanks to Perx and Jenny!
22 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi Gráinne,
Thank you for your review and glad to hear Jenny was so helpful.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
The card never works as it should
The card never works as it should. Now, I am trying to create a new account, as I got the card from my employer. The system doesn't allow me to accept Terms and Conditions... really? The same experience last year. How you manage to be still in business is beyond me. If I didn't receive the card as gift, I would never use you. Your services just do not improve...
22 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi Zuzana,
Sorry to hear you’re having trouble creating your account and accepting the Terms and Conditions.
That’s definitely not the experience we want for our users, and we understand how frustrating it must be, especially since you mentioned similar issues last year.
We’ll reach out via DM to get more details and help you complete the setup as quickly as possible.
Kind regards,
The Perx Team
Perx as a company is totally shit!!
Perx as a company is totally shit!!! They don;t resolve the issue and keeping going round an dround and saying they will excalate the issue and will be repsonded within 2-3 buisiness days. I am not able to log in the get me ecard app through the perx igital card link. I get error saying user was not found. Its been 5 days now , this is my Christmas gift I am suffering with this shite Perx compnay. This Company should be closed , user response is bad as seen below.
16 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi there,
We’re really sorry to hear about the frustration you’ve experienced, especially during the holiday season. Not being able to log in and access your gift is understandably upsetting, and we regret the delay in resolving this for you.
We’ll reach out via DM to get the details we need and assist you as quickly as possible. Thank you for bringing this to our attention.
Kind regards,
The Perx Team
Réponse de Perx Reward
Hi there,
Sorry to hear about your experience.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team
Id give zero stars if I could
It took two days from receiving the email, multiple attempts at registering it, deleting and re-downloading the app, and several phone calls to actually be able to access the funds. This issue has been the same for all my colleagues. Adding to this issue, it's actually very hard to find retailers that accept it. I wish my employer would use another company
16 décembre 2025
Avis spontané
Réponse de Perx Reward
Hi Sinead,
We’re sorry to hear about the difficulties you experienced.
Accessing your funds should be quick and straightforward, and we regret that this wasn’t the case for you and your colleagues. We’re continuously working to improve the registration process.
Perx cards can be spent anywhere that Mastercard is accepted however merchants always have the right to refuse.
Kind regards,
The Perx Team
Réponse de Perx Reward
Hi there,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
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