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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ Absolutely amazing service from Sasha today! She did a fantastic job grooming my Bonnie and made her look absolutely adorable in a gorgeous teddy bear style. 🐶🧸 You can really tell how mu... Voir plus

Noté 5 sur 5 étoiles

Booking through PetCloud is fabulous and so simple. Holly is a wonderful pet sitter! We received daily updates on how Marcy was doing including videos, texts and a couple of video calls. We also arriv... Voir plus

Noté 5 sur 5 étoiles

PetCloud made leaving our 17 year old dog for a week very easy! The website is very easy to use, they have fantastic sitters and the payment process was seamless, with peace of mind having insurance.... Voir plus

Noté 5 sur 5 étoiles

I used PetCloud to find someone to look after our pet bunny over Christmas whilst we were away. We found the loveliest pet-sitter who came to our house each day to feed her. Our pet-sitter was super f... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de logiciels

Écrit par l'entreprise

★PetCloud is a tech platform............................ ★Pet Care Providers on the PetCloud platform are independent contractors, not employees of the platform ........................................... ★PetCloud is not involved in the negotiations between members or for supervising the transactions that take place between members.................................... ★All Users Agreed and Acknowledged this in our Terms upon joining.................................................. ★We care deeply about both Pets and People and we are always trying to make a positive difference in this industry The Terms which all Users agree to upon signing up or signing in can be found here: https://www.petcloud.com.au/terms-of-service


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3,8

Bien

TrustScore 4 sur 5

162 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

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3,8

Tous les avis

(162)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Our pet sitter was amazing

Our pet sitter was amazing. A lovely person and really cared for our 3 dogs.

5 mars 2019
Avis spontané
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Réponse de PetCloud

Thank you for taking the time to share Julie.

Noté 5 sur 5 étoiles

Great concept and professional outfit…

Great concept and professional outfit that really got me out of a bind. It's all about our wonderful pets, you have my full support.

5 mars 2019
Avis spontané
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Réponse de PetCloud

Thank you for sharing Paul. We really appreciate hearing this.

Noté 3 sur 5 étoiles

The app isn't great

The app isn't great, it needs a lot of work. Especially around the payment section. It isn't very user friendly to navigate.

5 mars 2019
Avis spontané
Noté 5 sur 5 étoiles

Good easy experience.

Good easy experience.

It's convenient to be able to post a job ad and get a good number of candidates for the kind of pet service you need, plus all the reviews and references make help the decision making process easier. The only thing I would add on to this webservice/ app is a proper function for cancellations and refunds - on the end of the pet owner and the sitter.

5 mars 2019
Avis spontané
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Réponse de PetCloud

Thank you for your feedback Cindy. I will let the team know of your request.

Noté 5 sur 5 étoiles

The website is so easy to use

The website is so easy to use. Vicky was amazing, and even managed to get my very shy Bubbles to have a photo while I was away. 10/10 would use again when I go away again.

5 mars 2019
Avis spontané
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Réponse de PetCloud

Thank you so much Teej for your kind review. Our team will feel great hearing this.

Noté 5 sur 5 étoiles

Great service making it easier to…

Customer friendly digital platform and a great way to connect to local pet sitters.
We had a great experience with the support we had. PetCloud provides templates and guidelines to ensure your pet is looked out properly and happily. Strongly recommended

5 mars 2019
Avis spontané
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Réponse de PetCloud

Thank you so much for your review Angela. We really appreciate it.

Noté 5 sur 5 étoiles

Great service

Great service - lots of communication along the way, we felt very safe entrusting our pet and our home to one of Pet Cloud's pet sitters

5 mars 2019
Avis spontané
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Réponse de PetCloud

Thats great to hear Al & Millie. Thank you for taking the time to write a review.

Noté 1 sur 5 étoiles

I just wouldn’t bother

I jus wouldn’t bother, i had trouble with payments bookings and tried to get someone to respond was impossible so i gave up. I’m sure there are some good pet people on here but there are too many good sitters who can be contacted easily and not ignored.

5 mars 2019
Avis spontané
Noté 5 sur 5 étoiles

I trust PetCloud

PetCloud helped me find the sweetest, most reliable pet sitter, and in my neighbourhood too! She's very communicative, sends me photos of my cat when I'm away, and my cat adores her.

5 mars 2019
Avis spontané
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Réponse de PetCloud

Thank you so much Jill. We really appreciate your review.

Noté 1 sur 5 étoiles

Website is poor

Website is poor, UX sucks, and cant update CC details, called 3 times,phones never answered, no one replies to emails. was a good platform until it stopped working. since started using madpaws.

5 mars 2019
Avis spontané
Noté 3 sur 5 étoiles

I found the website hard to use and…

I found the website hard to use and frustrating. It is not very user friendly.

5 mars 2019
Avis spontané
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Réponse de PetCloud

Sorry to hear that. Are you able to give feedback that tells us what part of the website so we have insight to do something about your feedback?

Noté 5 sur 5 étoiles

Easy to use and find a suitable sitter

Easy to use and find a suitable sitter.
We used PetCloud to find a sitter for our 2 border collies, we needed someone that knows how to proper care for such an energetic breed and give them the love and attention they deserve. The platform is easy to use and when we posted our job we had quite a few suitable applicants. The sitter we booked was great, and kept us upto date with daily photos. I will use again.

5 mars 2019
Avis spontané
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Réponse de PetCloud

Thanks so much Candice. This is great to hear.

Noté 5 sur 5 étoiles

A second family for my dog.

I was able to enjoy my holiday because I knew my dogs were happy and being well cared for. I received daily updates with an attached photo or video of my dog, and I could see that he was having a wonderful time. It was very obvious to me that the careers loved dogs and would always treat my dog well, like a member of their family. I will always use Petcloud in the future when I need to go on holidays without my dog.

5 mars 2019
Avis spontané
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Réponse de PetCloud

Thanks so much Annette. This makes us really happy.

Noté 5 sur 5 étoiles

Petcloud has been a great experience…

Petcloud has been a great experience for me. As I am currently not working or studying it has giving me the occasional pet sitting jobs! Great for anyone.

5 mars 2019
Avis spontané
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Réponse de PetCloud

Thank you for taking the time to write your review Candice. This is great to hear.

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