Have been visiting Pets Corner for many years with my wife and our dog Bolt. The selection of toys, accessories, special treats and biscuits are excellent and the staff who obviously are animal lover... Voir plus
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Lisez les avis des autres
Great range of tasty cat food leaving nothing in his bowl. Staff always happy and helpful and know exactly which item to suggest for my cats requirement. A loyalty card would be so beneficial, in li... Voir plus
L'entreprise a répondu
There’s a great range of products for our dogs at Pets Corner. I particularly like the range of fresh natural dog treats such as rabbits ears and different chews which help to keep our dogs’ teeth i... Voir plus
L'entreprise a répondu
We order regularly from Pets Corner, their range is great and the quality of what they stock is superb. As a multi-cat and dog household, the next day delivery has saved us several times! What has kep... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
Family run pet shop since 1968, find different and superior quality food and accessories and staff properly trained promoting ethical policies - come see the Pets Corner difference!
Coordonnées de contact
Spindle Way, RH10 1TG, Crawley, Royaume-Uni
- www.petscorner.co.uk
4,4
Excellent
1 k avis
A répondu à 49 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Pets Corner Review
Have been visiting Pets Corner for many years with my wife and our dog Bolt. The selection of toys, accessories, special treats and biscuits are excellent and the staff who obviously are animal lovers always make a fuss of all their four legged shoppers who are offered a treat before they leave the store. The weighing machine is another reason to visit the shop as you can check whether your best friend is getting a bit porky and needs to cut down on his or her food and in between meal snacks. Bridgemere is very dog friendly and even has a section in the restaurant where you can enjoy a meal in the company of your faithful companion. We always look forward to our next visit.
17 mai 2026
Avis spontané
Réponse de Pets Corner
Thank you so much for taking the time to write us your lovely review. We are so pleased that you, your wife and Bolt have enjoyed your visits to our Bridgemere store and that you are always looked after well on your visits. We will pass on your praise to the team; we are sure they will be extremely flattered by your feedback!
We look forward to seeing you and Bolt on your next visit and to supporting you all in the future.
Staff and a shop that really cares
I came in looking for alternatives to improve our senior cat's diet and Pets Corner staff were just the best. They asked a range of questions to gauge what the best options were and gave me options of wet, dry and mixed alternative foods but more importantly the gentleman who helped me taught me knew things about how to introduce the food slowly and safely especially give n that we have a senior cat. I cannot recommend this pet store enough, the staff are always super friendly and helpful and what's more is they have experience with animals themselves so aren't just selling products but care what they sell and the animal who will benefit from the product.
15 mai 2026
Avis spontané
Réponse de Pets Corner
Thank you so much for taking the time to write us your lovely 5* review. It is so lovely to hear that you had such a fantastic experience on your recent visit to us. Could we kindly ask which store you visited to ensure we pass your praise on to the correct team? We place huge importance on the knowledge of our staff and invest a great deal in our academy training sessions to ensure our customers receive the best-tailored advice every time, so we are delighted to hear the Pets Corner values are shining through from our team members, as well as their passion and commitment to providing the very best service.
We look forward to welcoming you back in-store and supporting you and your pets in the future.
I went into pets corner on George…
I went into pets corner on George street a few weeks ago and received some of the best service I’ve ever experienced. I was helped by a lovely young woman I think her name was Hannah. I was having a hard time reading the ingredients on some dog food as it was so small and she came over to see if I needed any help and kindly read out all of the ingredients on the bag and I explained my dog has various allergies which was causing him to have very itchy skin. She spent the time talking to me about lots of different foods that might suit my dog better than was he was eating I ended up choosing one called simply in the salmon flavour and it has helps my dog so much his skin has stopped itching completely and his fur has started to grow back too, she also recommended adding salmon oil into it and I believe that has helped make the healing process much faster.
Extremely greatful for her kindness and knowledge.She’s an incredible asset to your team!
10 avril 2026
Avis spontané
Réponse de Pets Corner
Thank you for your very kind review. We are delighted to hear of your brilliant experience at our Hove George Street store. We will certainly pass on your praise to Hannah; we are sure they will be extremely flattered by your feedback!
We place huge importance on the knowledge of our staff and invest a great deal in our academy training sessions to ensure our customers receive the best-tailored advice every time, so we are delighted to hear that the Pets Corner values are shining through from Hannah, as well as their passion and commitment to providing the very best service. We are so pleased that your pet’s skin has improved based on the recommendations you received!
I hope we continue to serve you and your pet’s needs well in the future, and thank you very, very much for your custom.
Great range of tasty cat food leaving…
Great range of tasty cat food leaving nothing in his bowl. Staff always happy and helpful and know exactly which item to suggest for my cats requirement. A loyalty card would be so beneficial, in line with other pet shops and especially in todays economic climate.
26 avril 2026
Avis spontané
Réponse de Pets Corner
Thank you for taking the time to write us your lovely 5* review. We are so pleased to hear that your cat is enjoying his food from our tasty range, and equally pleased that the team at the store are always happy to help with any queries you may have. Could we kindly ask which store you visited so we can pass your praise on to the team?
Thank you very much for your feedback regarding a loyalty card scheme. We will ensure that your feedback is passed on to our team to be looked into for the future.
We look forward to welcoming you back in-store soon.
Staff Concerns
Concerns were raised regarding an employee shooting garden birds for fun. Pets Corner have taken no action.
26 mars 2026
Avis spontané
Réponse de Pets Corner
Hi there,
Thank you for taking the time to raise your concerns with us. As a team of animal lovers striving to provide only the very best for pets of all shapes and sizes, we are deeply saddened by this report.
Please could we kindly ask you to reach out to feedback@petscorner.co.uk following your initial report. Thank you very much.
Thank you
Friendly and knowledgable staff who…
Friendly and knowledgable staff who were more than happy to help.
A nice bright store I will be visiting more frequently.
27 avril 2026
Avis spontané
Réponse de Pets Corner
Thank you so much for writing your 5* review. We are delighted to hear that you had an excellent experience on your visit to our store and that the team were on hand to help with any queries you may have had.
We look forward to seeing you back in-store soon and supporting you and your pets in the future!
Positive experience
I have nothing but positive things to say about Pets Corner.
The quality of the food is good and the staff have always been so helpful. Sometimes the particular sack of food I have wanted to purchase is out of stock in my local branch so it has been sourced from other branches that do have it in stock. Nothing has ever been too much trouble. I wanted to say a special thank you to Magda who went above and beyond to help me today when I emailed after the sad loss of my pet on Monday following a stroke. I wanted to try to get a refund on the unused sack of food, I didn’t have a receipt and I didn’t think it was going to be possible for it to be refunded, but I received such a kind email. It really meant a lot after the sad loss of my pet. My receipt was located on the system and I am now able to go to my local branch for it to be refunded. Thank you Magda for your kindness today and for everything you did. It was very much appreciated.
29 avril 2026
Avis spontané
Réponse de Pets Corner
Thank you for taking the time to write such a lovely review. We are so pleased to hear that you have had such positive experiences with us both in-store and with our customer care team. We are, however, very sorry to hear of the loss of your pet and send our most sincere condolences to you during this hard time.
We are absolutely delighted to hear that the Pets Corner values are shining through from Magda and the team at your local branch, as well as their passion and commitment to providing the very best service. Could we kindly ask which store you have visited to ensure your praise is passed to the team?
We will also ensure to pass on your praise to Magda; we are sure she will be extremely flattered by your feedback!
Staff are always so friendly
Staff are always so friendly and knowledgeable and a great variety of pet food. This is the store at Gates garden centre, Stapleton.
4 février 2026
Avis spontané
Réponse de Pets Corner
Thank you for taking the time to write such a kind review. We are so pleased to hear that you have had such a fantastic experience in-store and that the team were on hand to help with any queries you had.
Could we kindly ask which store you visited so we can ensure your praise is passed to the team?
We really look forward to seeing you back in-store soon.
The packaging had collapsed
The packaging had collapsed. I had to ask delivery man if everything was there. Box not strong enough for weight of contents.
24 avril 2026
Avis spontané
Réponse de Pets Corner
Thank you for taking the time to write us your review.
We are really sorry to hear about the recent experience you had with your delivery. This is certainly not the standard that we expect from our deliveries, and we are disappointed that this has occurred.
We appreciate all the feedback that we receive and will ensure this is passed to our distribution team and couriers.
We would love to discuss this in further detail with you. Please feel free to reach out to our customer service team at https://www.petscorner.co.uk/contact-us/product-service-feedback/.
Réponse de Pets Corner
Thank you for your review. We are so pleased to hear that you have had a smooth experience on our website and that you made use of our speedy delivery services.
We look forward to supporting you and your pets in the future.
Regular, returning customers!
We order regularly from Pets Corner, their range is great and the quality of what they stock is superb. As a multi-cat and dog household, the next day delivery has saved us several times! What has kept us coming back though is the quality and that includes their staff. Any time we’ve been in store with a query we’ve been given fantastic advice.
23 avril 2026
Avis spontané
Réponse de Pets Corner
Thank you for taking the time to write your very kind 5* review.
We pride ourselves on the quality of our products and are very pleased to hear that you and your pets are enjoying the goodies that you have purchased.
We are very happy to hear that you have had such great experiences in our stores and that our team have always been on hand to help with any queries that you have had. Could we kindly ask which store you have visited to ensure your feedback gets back to the correct team?
We look forward to supporting you and your pets in the future.
We always get a very professional…
We always get a very professional service from Pets Corner, they deliver on time or we collect in store. Overall a very happy customer.
19 avril 2026
Avis spontané
Réponse de Pets Corner
Thank you for leaving us your lovely 5* review. We are really pleased to hear that you have had great experiences both online and in our stores. We really appreciate your custom and look forward to supporting you and your pets in the future.
I was able to re order my kittens…
I was able to re order my kittens favourite mice and then collect them at our local shop quickly. Perfect service and Boots is very happy too.
20 avril 2026
Avis spontané
Réponse de Pets Corner
Thank you for taking the time to write us your lovely review. We are so happy that Boots has got their favourite mice and that you had an efficient and effective experience with our click and collect service. We look forward to supporting you and your pets in the future.
Excellent as always.
22 avril 2026
Avis spontané
Réponse de Pets Corner
Thank you for taking the time to write your 5* review. We are so happy to hear you’ve had consistently great experiences with us.
We really look forward to supporting you and your pets in the future.
Réponse de Pets Corner
Thank you for your kind review. We are so pleased that you had such a great experience in one of our stores. Could we kindly ask which store you visited to ensure your praise is passed to the correct team?
We look forward to welcoming you and your pets back in-store soon!
Easy to navigate
Quite easy to navigate the website and to make a selective purchase
17 avril 2026
Avis spontané
Réponse de Pets Corner
Thank you for taking the time to write us your 5* review. We really hope that your pets enjoyed their goodies and would like to thank you for your custom.
Colchester Branch
The staff at Colchester Pet’s Corner are so lovely and helpful! Always a pleasure to pop in for a browse or an item in particular that I need for my trio 🐾🐾🐾 Nothing is too much for the team and always greeted with a friendly hello. My fave pet shop in town! ❤️
22 avril 2026
Avis spontané
Réponse de Pets Corner
Thank you for taking the time to write us your lovely 5* review. We are so pleased to hear that you have had such great experiences within our Colchester Branch and that the team are always on hand to help and greet your trio.
We look forward to welcoming you and your pets back in-store soon!
For people who care for their pets
Each time l or my husband visit PetsCorner someone always says "hello". When l purchase the dogs dinners and anything else that l need, a member of staff always asks whether l can find all l need and/or gives me advice when asked about a problem the dog may have.
The New Milton shop always looks well stocked and overall very tidy. The staff are very friendly and helpful.
20 avril 2026
Avis spontané
Réponse de Pets Corner
Thank you for taking the time to write your 5* review. We are so happy to hear that you have had such great experiences at our New Milton Store and that the team are always on hand to help.
We look forward to supporting both you and your pets in the future and seeing you back in-store soon!
There’s a great range of products for…
There’s a great range of products for our dogs at Pets Corner. I particularly like the range of fresh natural dog treats such as rabbits ears and different chews which help to keep our dogs’ teeth in good condition.
The staff at the Chineham branch are fantastic - very knowledgeable and super helpful. Time never seems to be a problem for them when giving advice.
17 avril 2026
Avis spontané
Réponse de Pets Corner
Thank you for taking the time to write us your 5* review. We are so happy to hear that you have had such great experiences at our Basingstoke store. We are pleased that the team were able to help with any advice that you needed and that your pets have been enjoying treats from our natural dog treat range.
We look forward to seeing you and your pets back in-store soon!
Top Level Service
This is the email that I sent the HR Department of Pets Corner to thank them for the EXCELLENT service I received from the West Horsley Branch. Tip Top Service. A must visit for all pet owners.
Good morning, this is not a recruitment enquiry but more I wanted to give feedback on two members of your staff who work at your West Horsley Branch. We are adopting a rescue puppy soon and the advice that Grace gave us was absolutely amazing, she spent so much time talking through all of our options, giving us so much information about the products you sell and how they positively impact our new puppy, as well as additional information relating to training and settling the puppy. It was so reassuring, and her kindness and levels of expertise are just off the charts. I have never experienced such excellent customer service. We returned to the store yesterday to purchase another item for our puppy and were looked after this time by Darcy, again the service levels were off the charts of loveliness. We did not feel rushed in all our purchases, we left each time feeling happy, and totally reassured with our purchases. We will NEVER even think about shopping at another pets store. Grace and Darcy are brilliant, and a credit to your organisation. Thank you so much from Kate & Neal Baldwin, and Pluto the Puppy xxxx
9 avril 2026
Avis spontané
Réponse de Pets Corner
Dear Kate,
Thank you for taking the time to write such an incredibly lovely review. We are so pleased to hear of the experience that you had at our West Horsley store. We will make sure that your praise is passed on to both Grace and Darcy; we are sure they will be absolutely thrilled to hear of this.
It is so important to us that our customers and their pets feel looked after, and we are so happy that you felt reassured and that any queries that you had were answered. We wish you all the best of luck with Pluto and really look forward to seeing you all back in-store soon!
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