Pets Corner Avis 

Very good.

Everything arrived soon after ordering online on my first visit. Thank you

I have ordered several times over the years and have received my orders swiftly and everything in order. The goods are all very good and my dog loves what I buy for her. I would highly recommend this company for your pets needs

My parcel arrived promptly, as always. The tape was not secure so one of the dog chews had fallen out and was not there. Maybe there should be a better glue on the tape.

Easy to navigate on line and paymemt was ok
Delivery info was first rste

My online experience was very good. Easy website, good choice of items and ordering and delivery went well. The shop and staff in Buxton are great too!

Easy re-order of Pip's food. Unfortuntrely delivery delayed - no sure why - but eventually arrived. Hence 4 stars

We went to puppy club on Saturday morning. Which is ran superbly by the staff, lots of really nice products, knowledgeable staff.

I was so impressed with the range of toys and treats on offer when purchasing for a kitten! I’d say it’s the best range I’ve seen in any shop! I had a quick browse of the other relevant ranges for our pets. Jack was very knowledgeable and advised on what toys was best for the kittens age. I will be returning for sure!

The staff in the Northampton branch at Northampton garden centre are amazing. I have a dog with loads of allergies. The lady who I spoke to, had loads of time and we went through the allergy list and compared dog foods. Absolutely amazing results. Highly recommend this pet store.

Ceo prefer crap gunpowder over animal wellbeing his firework party kills animals.

Unfortunately due to trust pilot system I can't post link to BBC article about it.

No doubt pet corner will try to get this taken down again as they try to cover it up

Edit

Typical reply wah wah won't somebody think of the capitalist making money

I have a very nervous rescue. Staff in Chipping Norton have been so kind and given him time to gain confidence. Now we cannot walk past the store without him wanting to go in to see everyone.
I shop in the store regularly and he always has his nails done with the groomer.
A lovely shopping experience every time we go in.
Thank you all very much.

Having just adopted a kitten I went to my local (Andover) PetsCorner for some supplies and advice. I received a warm, genuine welcome and once I had explained the situation Connor provided plenty of practical and knowledgeable advice based on an obvious love of animals and his own experience. I have since gone back several times and will certainly be returning to take advantage of the huge range of products and the excellent, friendly advice of the lovely staff. I will happily recommend to anyone.

Scott, at Pugh’s garden centre at radyr shop is truly amazing. We have many pet shops in walking distance, but we only go to the radyr store. My dog Chester is 3 years old and went to puppy class there . Every one was amazing with their care and customer service. But uncle Scott that’s are nick name for him. He is so knowledgeable and we put our trust in him on what he recommends.nothing is much trouble not just for us but other customers as well .he really is a credit to your store .🐶

At last the perfect Mr Richmonds mask slips. If you believe in karma then it has finally caught up with the CEO.
To the poor lady that had Dean laugh in her face, a lot of us have had to experience the arrogance of this man who thinks he is above everyone else, Pets Corner should now be discussing ways to remove Dean Richmond as CEO, I will no longer shop at pets corner, I will also advise my friends and family to withdraw their custom as well, as an ex employee please don't treat the shop staff the way Mr Richmond is being treated at the moment, its not their fault and they are not responsible for Mr Richmonds actions, I'm sure they are all under threat of losing their jobs if they speak out against him.

Brilliant customer service

The staff in Pets Corner are very knowledgeable and friendly. My dog is always welcomed with a treat and a little fuss made of him.
I won’t be boycotting Pets Corner, despite the arrogance of the ceo …because any intelligent thinking person will be aware that the staff will be in danger of losing their jobs. Minimum wage is poor but being forced to find a new job in the current job market is not something they should be facing.

Reading about the owner of Pets Corner, and its owner and his wretched fireworks display, it looks like I will be going elsewhere for my hedgehog food.It wouldn't just be people and domestic pets who suffered, it would also be wildlife.

I normally get my dog Jack's food from our local branch in Melksham, Wiltshire (staff always so friendly, always offer to help carry if I buy large amount etc and are very understanding of his poor attempts at biscuit theft...) but have been without a car for a week or so, so I decided to order online. The order was dispatched extremely quickly and as I work from home, I was ready to intercept whenever it arrived. Unfortunately DPD either didnt find the right address or didnt attempt delivery as I received a notification that no one was home, and bizarely they redirected it to a local branch of Co-op - despite myself a 3 others members of my family being home and near front door at the time. Obviously with no car, this was no use to me so I reached out to Pets Corner to report the poor delivery attempt and to see if they could get DPD to try re-deliver. Laurel from the team was right on it, with friendly and well-spoken email, they apologised and within 3 hours of reporting it, they had ordered me a new bag of food to be dispatched that same day - it was so fast and was delivered perfectly the following day with no issue - I was so impressed with the level of service and speed. I made sure to report this good customer service and also received a follow up email from the group chairman to thank me for my feedback and to confirm they had passed my feedback onto Laurel, which I am so glad and appreciative of and again, impressed with the fact they took time to follow up. Would definitely recommend using this company as clearly they invest in good customer service and staff appreciation, and care about their customers. I will be continuing to buy from them for many years to come!

As a Pets Corner customer, I am horrified and disgusted by the actions of CEO Dean Richmond, who held a massive fireworks display despite his company’s stated commitment to animal welfare. It is an act of hypocrisy and negligence that the head of a pet company, fully aware of the distress fireworks cause, proceeded with an event that allegedly resulted in a young horse’s death. This blatant disregard for the animals he claims to care for utterly compromises the ethical foundation of the entire Pets Corner brand.