Phoenix Casting are without doubt the best casting agency for supporting artists in the South West. I have been working for them now for coming up to 2 years and always find all the bookers very frien... Voir plus
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As an SA for nearly 2 years now I'm confident in saying Phoenix Casting are the gold-standard for SA agencies. An approachable and endlessly helpful team, fast and reliable payment, and a brilliant AV... Voir plus
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Worked for them twice before Covid. Took 14 weeks to pay me. No other company takes so long.Every excuse, hadn't received the money from the production company, there was no one in the office to sign... Voir plus
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The team at Phoenix has been great with finding me walk-on roles for the past 3 years. Clear communications, upfront information on rates, casting as it should be. With a special thanks to Lucy for al... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Phoenix provides professional and hardworking supporting artistes, featured walk ons, actors, models, presenters and voice-over artistes for film and television productions. Whether you're an artiste or production looking for talent, we can help with all of your casting ventures.
Coordonnées de contact
The Bottleyard Studios, Whitchurch Lane, BS14 0BH, Bristol, Royaume-Uni
- 0333 009 6261
- office@phoenixcasting.tv
- www.phoenixcasting.tv
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Worked for them twice before Covid
Worked for them twice before Covid. Took 14 weeks to pay me. No other company takes so long.Every excuse, hadn't received the money from the production company, there was no one in the office to sign the cheques, the owner of the company who was the only one who COULD sign the cheques had Australian flu. They got very nasty when I compIained at least the young man did. The women weren't too bad. Got fed up and said so and we parted by mutual agreement. Only checked them now to see if tney had survived Coivd or gone bust. Wouldn't touch them again with barge pole
26 juin 2022
Avis spontané
Réponse de Phoenix Casting Agency
Hello Julia,
I am very sorry to hear that you feel that way after participating in work with us in 2017.
We do clearly state in our T&Cs that we cannot pay any artist until the production company has paid us.
It was unfortunate that one of the productions you worked on was a late payer which our accounts team had to heavily chase. We paid you as soon as the monies were received. For the delay, we can only apologise.
We have a much smoother payment system now, paying by BACS not cheque, and although we say to expect to wait on average 6-10 weeks for payment, most productions are a lot quicker than this.
Unfortunately how quickly we can pay our artists is bound by how quickly monies are received.
We're very glad to say that we did indeed survive covid and continue to grow with a new chitless system and online portal for artists and an entirely new way of booking which has received a lot of praise.
We are very sorry that your impression of us was not a good one, we like to think that it would be very different now but of course understand your concern.
Wishing you all the very best.
It used to be a good agency
It used to be a good agency. Not anymore. Poorly set up. Terrible casting process. Unprofessional staff. I wouldn't go anywhere near them.
31 octobre 2021
Avis spontané
Great agency but pays in 6 to 10 weeks
20 juillet 2021
Avis spontané
Réponse de Phoenix Casting Agency
Hi Jack, thank you for your review, glad to hear that you're pleased with our service.
We state our payment terms as 6-10 weeks as an average.
We can only pay out once monies have been received by production, this is generally a lot sooner than this, but to manage expectations we say 6-10 to be on the safe side as some can take longer than others.
Many thanks.
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