Absolutely recommend and will definitely order from here again. I've got my brows items too dry because of hot summer transportation to Poland. I was right off replaced with brand new items which do n... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Brow Glue is just Gloop! I ordered the pink honey clear brow glue as have dark brows already and don’t need any tint. I have tried it 4 times, tried spraying the glue with water directly in the jar... Voir plus
If you are thinking to sock up like I did ,DONT.I bought 5 Pink honey Coco brow Powder in August 2026 and they all expire in October 2026.I posted the review and they deleted it a few days later.
Fabulous products, gorgeous nude lip colours. Quick despatch and packaged beautifully. Arrived very quickly. Very happy! Would highly recommend. An ad came up on my FB reels loved colours you advertis... Voir plus
L'entreprise a répondu
2,9
Moyen
164 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 64 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
No customer service
Received my order. One of the lip glosses was missing an applicator end so I cannot use it. I have emailed customer service 4 times and not had a response. You cannot message them on social media. Will be contacting my bank regarding chargeback now . Very disappointing
28 février 2025
Avis spontané
Réponse de pinkhoney.co.uk
Hi Jennifier, We're so sorry to hear this. Please provide some further information regarding your order number and I will get this raised immediately with the customer service team.
Burnt my skin!!!
Was so excited to try the pink honey brow glue. Wish I read reviews first because it BURNS. I can use anythingggg in my skin and have never had an issue. I do not have sensitive skin at all and yet this burns. And leaves little blisters around my eyebrows. The skin around my brows are red raw and so so sore. I’m so sad because it does hold them in place but it’s not worth the pain it’s caused. For everyone else’s sake PH please please please test this further. There is many many reviews stating this very same thing. It can’t be safe. I’d advise anyone to avoid.
4 mars 2025
Avis spontané
The one lipstick was nothing like the…
The one lipstick was nothing like the advert , it was thick & looked white on my lips , the other was fine as it was a clear gloss .
24 février 2025
Réponse de pinkhoney.co.uk
Hi Dawn, We're so sorry to hear you've had an issue with the shade of your product. Please could you email customer services at help@pinkhoney.co.uk and our team can look into this further for you.
Awful experience!
Awful experience!! never received the product royal mail had taken it back as my house number was missing was paid for amd was told as soon as the product was back with them they would re send it weeks later nothing.. apparently its been lost completely and now its out of stock i didn’t want an alternative product so asked for refund still mo response nothing so this has been going on 5 weeks
27 janvier 2025
Réponse de pinkhoney.co.uk
Hi Fiona, We're so sorry to hear you've had troubles with the delivery of your order. I've looked into this for you and can see a full refund was issued yesterday for you. Please let us know if you have any further issues.
Love pink honey products
Love pink honey products. Fast delivery and amazing everytime.
30 décembre 2024
Réponse de pinkhoney.co.uk
Thank you so much for your review! We're so glad you love our products as much as we do
Réponse de pinkhoney.co.uk
Hi,
We're so sorry to hear this! I have passed this matter over to our customer service team who will be in touch to resolve the issue.
The girls have had the best time & I…
The girls have had the best time & I live the idea of the envelope game, aluta was amazing with the girls, she went above & beyond for them, would defo come again.
18 décembre 2024
Avis spontané
I had a bad experience
I had a bad experience, I ordered the original brow glue and it never said it was shipped it only said it was awaiting to be prepared since november 26. I even emailed wanting to know what happened and never got a response back.
24 novembre 2024
Réponse de pinkhoney.co.uk
Hi Mia, We're so sorry to hear you've had issues with your parcel. I've passed this matter over to our customer service team who will be in touch ASAP to resolve this promptly for you. We're very sorry for any inconvenience this may have caused. - PH
Been two weeks and not received the…
Been two weeks and not received the intems no communication what’s so ever
25 novembre 2024
Réponse de pinkhoney.co.uk
Hi Gabrielle,
We're so sorry to hear you've not received your parcel. I have passed this matter over to our customer service team who will be in touch via the email used to place the order - we will get this resolved ASAP for you. Kind regards - PH
Réponse de pinkhoney.co.uk
Hi Paola. We're so sorry to hear this. Please reach out to our customer service team at help@pinkhoney.co.uk and we will get this issue resolved immediately for you. Kindest regards - PH
Best place ever Kyle was a great help…
Best place ever Kyle was a great help makeup heaven !!!
23 novembre 2024
Avis spontané
Pink camo best concealer I have ever…
Pink camo best concealer I have ever used
15 novembre 2024
Avis spontané
Réponse de pinkhoney.co.uk
Hi Fiona,
Thanks so much for your kind review! We're so glad you love it.
Very happy
Order #155128
My order was rectified promptly and I’m very happy with my products and the speedy service. Thankyou!
13 novembre 2024
Avis spontané
Réponse de pinkhoney.co.uk
Hi Zoe,
We're so sorry to hear you have not received your order. I have passed this onto our CS team, who are getting this reprocessed for you ASAP - they will be in touch. Again, we're so sorry for any inconvenience this may have caused.
Kindest regards,
C
Réponse de pinkhoney.co.uk
Thank you for your review! We're so glad you love your products as much as we do! - C
Réponse de pinkhoney.co.uk
We appreciate your review! We're so glad your pleased. Thank you for your order. - C
Lovely products can’t wait to try more
16 octobre 2024
Avis spontané
Réponse de pinkhoney.co.uk
We're so glad you love your products! - C
The texture of sun kissed bronzing…
The texture of sun kissed bronzing fluid is really lightweight not patchy or doesn’t crease. Giving glowy and natural look at its best.
28 octobre 2024
Réponse de pinkhoney.co.uk
Hi Ambreen,
Thank you for leaving a review. We're so glad you love the Sun Kissed Fluid as much as we do! - C
Unfulfilled order part package received
Order number #154938
I ordered 2 packs of 2 duo sponges & only received one duo pack on my order. I have emailed them 4 times over the last 4 weeks using online complaint & customer service email address & I am yet to receive a reply to my unfulfilled order. Appalling
Order number #154938
12 octobre 2024
Avis spontané
Réponse de pinkhoney.co.uk
Hi Vics,
We're so sorry to hear about the issues you have experienced. Please could you provide us with your order number and I will get this investigated immediately. - Charlie, Pink Honey
Update:
Hi Vics,
Thank you for providing further information. I've passed this onto our customer service department who are going to reach out and resolve this for you. Please keep an eye on your inbox for the email used to place your order.
I’m still waiting on my package
First of all okay she absolutely ATE with the lip pencil! SO happy when it arrived, ofc I immediately tried it and the formula is chef’s kiss baby! Thank you so much for helping me. I appreciate you taking care of me. (It was worth the wait)
28 octobre 2024
Réponse de pinkhoney.co.uk
Hi Donna, We're so sorry to hear you've had an issue with your order. We have looked into this using the number provided and can see it was lost in transit with our courier. We have processed this again for you and will get this sent out today with our fastest delivery service. Once again, we sincerely apologise for this inconvenience. - Charlie, Pink Honey.
Update: We're so glad you love your products! Thank you for taking the time to update your review.
Really quick shipping
Really quick shipping, my first time using their products and they’re amazing.
16 octobre 2024
Réponse de pinkhoney.co.uk
Thank you for leaving a review! We're so glad you love your products.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.