Great welcome price, website was easy to navigate and storage was available same day. Very happy with location and access times. Only negative would be that queries do take a little while to receive a... Voir plus
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Water bottles in the storage unit on arrival and haribo, nice touch, as very hot weather. Positive thing about pinkstorage is the 24hrs access ability, a bonus. On the negative side, could do with sol... Voir plus
L'entreprise a répondu
We've been really happy with the service from Pink Storage. The prices are very competitive, and the access hours are fantastic – we can easily pop in before or after work, as well as at weekends, whi... Voir plus
L'entreprise a répondu
Easy to register. But difficult to pay as site was overwriting on I phone but worked fine on I pad. Very nice lady phoned to see if I was having problems. Unit was spotlessly clean. Water & sweeties m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Pinkstorage
Écrit par l'entreprise
Pink Self Storage provides low-cost personal and business self storage solutions in Cardiff, Swansea, Barry, Newport and many other locations in South Wales.
With flexible storage options, no minimum stays, around-the-clock access and easy signup, Pink Self Storage is the perfect storage solution whether you are moving home, setting up a business or returning home after a term at University.
With state-of-the-art security, water-tight containers and 24/7 CCTV coverage, you can rest assured that your valuables are secure at Pink Self Storage.
Signing up for storage is easy with us, all you have to do is visit our website, click to sign up and once signed up you will be able to access your storage unit with a code which we can send to your mobile phone.
If you don't know how much storage you need, visit our online storage calculator page which shows you how much storage you will need based on the size of your home.
You can also call us and one of our helpful staff will assist you with any queries you may have.
Coordonnées de contact
4,6
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 79 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Everything was completed very fast and…
Everything was completed very fast and in a friendly manner. The storage facility is ample in size and the access to and from very simple to use. The unit had been thoroughly cleaned and the little welcome pack was a nice touch...
9 juin 2026
Réponse de Pinkstorage
Thank you for your kind feedback. We're delighted to hear you found the process quick and friendly, and that the unit met your expectations!!
Fantastic storage facility
Fantastic storage facility - easy sign up process and a great customer service contact centre. Value for money :)
9 juin 2026
Réponse de Pinkstorage
Thank you for your wonderful feedback. We're pleased to hear you found the sign-up process easy and received great customer service.
Réponse de Pinkstorage
Thank you for your recommendation! We're delighted to hear you had a great experience and truly appreciate your support!!
Absolutely Brilliant.
Fast and efficient service, clear instructions, very easy to follow. The units are very clean and in a great location. Great value for money. I would definitely recommend Pink Storage.
1 juin 2026
Réponse de Pinkstorage
Thank you for your fantastic feedback. We're delighted to hear you found our service fast and efficient, and that the storage unit met your expectations!!
Réponse de Pinkstorage
Thank you for your review.
We're delighted to welcome you back and to hear that you've once again had a positive experience with Pink Storage. It's great to know that you found us easy to deal with.
We appreciate your continued support and thank you for choosing Pink Storage.
Kind regards,
Réponse de Pinkstorage
Thank you for your review.
We're delighted to hear that you found our website easy to navigate and that access to the site was simple and convenient. We aim to make the entire storage process as straightforward as possible from start to finish.
Easy to use and was helpful in the phone
11 juin 2026
Avis spontané
Réponse de Pinkstorage
Thank you for your review.
We're pleased to hear that you found the service easy to use and that our team was helpful when you called. Providing friendly support and a straightforward storage experience is what we strive for.
Thank you for choosing Pink Storage.
Kind regards,
Réponse de Pinkstorage
Thank you for your review.
We're pleased to hear you found the site easy to access and that the information provided was helpful. We appreciate your feedback and thank you for choosing Pink Storage.
Réponse de Pinkstorage
Thank you for your review.
We're delighted to hear that you found the process quick, easy and straightforward. We work hard to make storage as simple and hassle-free as possible for our customers.
Thank you for choosing Pink Storage.
Kind regards,
Really good safe process and easy to use
6 juin 2026
Réponse de Pinkstorage
Thank you for your review.
We're pleased to hear that you found the process safe, straightforward and easy to use. Providing a secure and hassle-free storage experience is our priority.
Thank you for choosing Pink Storage, and we appreciate your feedback.
Kind regards,
The best Company ever ,
6 juin 2026
Réponse de Pinkstorage
Thank you for your wonderful review.
We're delighted to hear that you've had such a positive experience with Pink Storage. Feedback like this means a lot to our team and motivates us to continue providing great service.
Thank you for choosing Pink Storage.
Kind regards,
Hello pinkstorage is really good for…
Hello pinkstorage is really good for long and short time there are are always there to help thank you Mrs Christine Tuckfield 😊
28 mai 2026
Réponse de Pinkstorage
Thank you for your lovely review, Mrs Tuckfield.
We're delighted to hear that you've had a positive experience with Pink Storage and that our team has been able to help whenever needed. We pride ourselves on providing great service for both short-term and long-term storage customers.
Thank you for choosing Pink Storage and for taking the time to share your feedback.
Kind regards,
At the reduced price it’s a good deal…
At the reduced price it’s a good deal but time goes by to quickly and you end up needing to be out of there on time.
Good luck with that.
27 mai 2026
Réponse de Pinkstorage
Thank you for your review.
We're pleased to hear that you found our introductory offer to be good value. We understand that storage requirements can sometimes last longer than originally planned, which is why we encourage customers to review their storage needs regularly and contact us if they have any questions about their account or pricing.
Thank you for choosing Pink Storage.
Just Fantastic Easy and secure!
3 juin 2026
Réponse de Pinkstorage
Thank you for your review.
We're delighted to hear that you found Pink Storage fantastic, easy to use and secure. Providing a simple and secure storage experience is exactly what we aim for.
Thank you for choosing Pink Storage and for taking the time to share your feedback.
Kind regards,
Needed something short term
Needed something short term, found pink storage the best value for money even after the discount, much better than others I have used, that over charge for insurance, which should not be compulsory, and if so should not cost more than home insurance, also worth noting that as soon as you no longer need, you are only charged the for a week, not month like others, and no notice period unlike others that ask for 14 days, simple online booking and same to cancel, will most definitely use again.
2 juin 2026
Réponse de Pinkstorage
Thank you for taking the time to leave such a detailed review.
We're delighted to hear that you found Pink Storage to be great value for money and that the booking and cancellation processes were simple and straightforward. We aim to offer a flexible storage solution without lengthy notice periods, making it as easy as possible for customers who only need storage for a short time.
We really appreciate your feedback and look forward to helping you again should you need storage in the future.
Kind regards,
Craig
Everything went as planned and a bottle…
Everything went as planned and a bottle of water and sweats nice touch👍
26 mai 2026
Réponse de Pinkstorage
Thank you for your review.
We're delighted to hear that everything went as planned and that your move-in experience was a positive one. It's great to know the complimentary bottle of water and sweets were appreciated – we like to add a little extra welcome for our customers.
Thank you for choosing Pink Storage.
Big space for reasonable cost
Big space for reasonable cost. Nice bonus with the packs of sweats and water bottles on entry 👍
26 mai 2026
Réponse de Pinkstorage
Thank you for your review.
We're delighted to hear that you found the unit spacious and good value for money. It's also great to know that the welcome packs with sweets and water bottles were appreciated – a little extra touch from us to help make moving in that bit easier!
Thank you for choosing Pink Storage.
So far so good- signed up relatively…
So far so good- signed up relatively easy- will leave another review when we are in! Like that there's no corridors and lifts and reception!
9 juin 2026
Avis spontané
Réponse de Pinkstorage
Thank you for your review.
We're pleased to hear that the sign-up process was straightforward and that you're happy with the simplicity of our storage facilities. Many customers appreciate the convenience of direct access to their unit without having to navigate reception areas, corridors or lifts.
We hope everything continues to go smoothly and look forward to hearing your thoughts once you've moved in.
Kind regards
Réponse de Pinkstorage
Thank you for your review.
We're delighted to hear that everything is going well so far and that you found the sign-up and payment process easy to use. We aim to make storage as simple and hassle-free as possible.
Thank you for choosing Pink Storage, and we look forward to continuing to provide you with a great service.
Kind regards,
Very disappointed
Infuriating. Initially quick and easy to book and pay, after that it was a total nightmare, too much to list here. No phone contact after 5pm and weekends, was unable to gain access (the same for a few other people for a few days apparently) I arrived just after 5pm on the Friday (a bank holiday weekend). went around in circles trying to find how to contact someone. too late once I finally had an email from them. I had to take a whole van load home again. It ruined the whole weekend, I let people down, it also cost me financially. Conflicting information when I finally made contact. Gained access the next day, it was extremely difficult to open the doors and almost impossible to close them (it took two people a lot of effort). I need things from there but reluctant to go back in case I can't close them again. Was promised a call back a week ago when I attempted to complain but still haven't heard from them
22 mai 2026
Réponse de Pinkstorage
Thank you for your review.
We're pleased to hear that the storage service works well for you. While our phone lines are closed at weekends when our office team is off duty, customers can still contact us via WhatsApp and email, which are monitored to assist with any issues that may arise.
We appreciate your feedback and will continue to look at ways to improve our customer support.
Kind regards,
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