Taking out the top up cancellation was quite easy, the rep made everything very clear. Documentation was sent to me by email very quickly. I've no experience of submitting a claim to PJ Hayman, hopef... Voir plus
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Lisez les avis des autres
My call was answered by an actual person, not a virtual assistant!! The person l spoke with was very helpful and knowledgeable. The insurance was explained fully and a couple of queries l had wer... Voir plus
I can not comment on making a claim as it hasn't been necessary to do so. However, I can comment on how easy it is to create an account and log on to get an instant quote. It's so straight forward,... Voir plus
No waiting on the phone. Very pleasant person to talk to. Didn't feel awful as I'm not good doing things on line. And choices of how I receive my documents.
À propos de l'entreprise
Écrit par l'entreprise
Since 1990, P J Hayman has built a reputation as a well-respected Travel Insurance and schemes intermediary. We pride ourselves on providing specialist travel insurance and we always try our best to help. Whether you want cover for an activity, a long trip, medical conditions or more. P J Hayman are here to help you travel, with confidence.
Coordonnées de contact
The Old Theatre, Stansted House, Rowlands Castle, PO9 6DX, Hampshire, Royaume-Uni
- 02392 419070
- info@pjhayman.com
- www.pjhayman.com
4,8
Excellent
535 avis
Demande des avis aux clients
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System Sluggish
I have used PJ Hayman before and have found their quote and payment system very easy to use. On this occasion the system was slow and rejected my attemts to finalise the policy. After several attempts and just after 5:00pm it worked perfectly, although not sure why!!
I do now have the additional cover I require but it was very frustrating that the system was intially so sluggish and awkward to use.
8 avril 2026
Réponse de P J Hayman & Company
Good afternoon,
Thank you for taking the time to leave us a review. We sincerely apologise for the difficulties you had when trying to finalise a policy. We will look into this with our IT team so it doesn't happen again. We're glad to hear you got it sorted in the end and if you require anything further, please don't hesitate to contact us.
Kind regards,
The P J Hayman team
Exceptional customer service - don't look anywhere else!
Making an insurance claim is never a nice experience, because you've generally already suffered something which has resulted in the need to claim. That being said, PJ Hayman were exceptional - both in the support they provided whilst abroad, and the speed of settling the claim once back in the UK. Other insurance companies need to follow their example! Special shout out to Rory Gowland for his excellent customer service!
8 avril 2026
Avis spontané
Réponse de P J Hayman & Company
Good afternoon,
Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us.
We will make sure we pass this message along to Rory so that he gets the praise he deserves.
Kind regards,
The P J Hayman Team
No hassle insurance arrangement.
6 avril 2026
Getting the insurance online was simple…
Getting the insurance online was simple and took at the most four minutes.
2 avril 2026
Helpful customer service
31 mars 2026
You were helpful and efficient
You were helpful and efficient. The adviser was clear with her questions
31 mars 2026
professional and friendly service
31 mars 2026
⁰First time user and could not be more…
⁰First time user and could not be more satisfied. Person I spoke with was polite and helpful and I got just what I wanted will be using again in the future
1 avril 2026
Product as described and arrived quickly
26 mars 2026
So easy to use on line
30 mars 2026
No problems start to finish
30 mars 2026
Fantastic service and real empathy…
Fantastic service and real empathy shown for my circumstances. Thank you Rory and team. Fast approval and fast payment.
1 avril 2026
Avis spontané
A very friendly and efficient service
A very friendly and efficient service, helping you through what could be a stressful experience.
25 mars 2026
Because I’ve used you for many years…
Because I’ve used you for many years and always been satisfied
30 juin 2025
Very friendly and efficient staff
26 mars 2026
The website and questions were easy to…
The website and questions were easy to answer to get my insurance
27 mars 2026
Always a very helpful crew on the…
Always a very helpful crew on the phones with PJH. Got staright through to someone who processed my travel insurance and breakdown insurance policies with ease with full explanations and details as required.
12 mars 2026
East to follow website
East to follow website plus it will cover a specific activity that I will endure on my trip in Europe
23 mars 2026
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