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Plantation Shutters Ltd Avis 

200
•
TrustScore 5 sur 5

4,9

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Noté 5 sur 5 étoiles

The company was very efficient, professional and friendly. The fitter was excellent. The shutters are of high quality and have transformed the look of my sitting room. Thank you! Jo

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Noté 5 sur 5 étoiles

This is the second time we have used Plantation Shutters and would have no issue with recommending them to anyone. Great service, quality shutter and a fair price.

Noté 5 sur 5 étoiles

We were recommended Plantation Shutters by a relative as they were very happy with their shutters. We had an excellent experience also. A member of the team came very quickly to measure up. He explain... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding service. Great product at a great price - we have both shutters and blinds from them and the team at Plantation Shutters are just delightful to deal with. From quote to installation the co... Voir plus

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À propos de l'entreprise

  1. Magasin de garnitures de portes et fenêtres
  2. aussi dans
  3. Décorateur d'intérieur
  4. Fournisseur d'auvents
  5. Magasin de rideaux et stores

Écrit par l'entreprise

Established in 1982, Plantation Shutters Ltd is the longest established independent shutter company in the UK. Nationally known and locally respected, Plantation Shutters have always been at the forefront of shutter innovation and supply a vast range of material, style, and design finishes for shutters, ensuring every order is customised for each individual and their home. Offering the highest quality products with intelligent style is imperative to Plantation Shutters who believe that the highest standard of shutters should be available at accessible prices, now and forever. Numerous factors set the team at Plantation Shutters apart, but crucially it's their all-in-house team of expert surveyors and fitters. Not sub-contracting ensures a consistent standard of workmanship and guarantees a streamlined service from start to finish, avoiding backlogs in busy periods. Fully trained specialists allow for a ‘one visit does all’ measure and design consultation avoiding multiple appointments and ensuring a quicker turnaround time from initial contact through to installation.

Mission Statement

Robert James

For the past 40 years, Plantation Shutters Ltd has maintained an excellent level of care, passion and service by keeping our business model simple. We have never wavered from our original philosophy of using the best craftsmanship and the highest quality materials to produce the finest shutters on the market. This, combined with our knowledgeable and experienced installation team, has meant that we are the first choice for people who demand the best, and our long standing clientele is testament to this. Our clients know that we provide an unbeatable product at reasonable costs – designed correctly and fitted immaculately. Nevertheless, it is vital that we continue to perfect our skills and not become complacent in either the product or the service that we offer. The trend for plantation shutters has grown exponentially in the last few years and will continue to do so, as they provide a practical and modern solution for window dressing. However, as the market expands, it is important to differentiate between companies in terms of product, quality, service and expertise – we guarantee that we will never sacrifice our standards in any of these and above all, aim to maintain our position as the optimum provider of plantation shutters in the UK.

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4,9

Excellent

TrustScore 5 sur 5

200 avis

5 étoiles
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4,9

Tous les avis

(200)

101 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Smooth, from begining to end…

From initial contact through to installation the experience was very smooth and well run. I experienced no issues at all and am pleased with the final look and feel of the shutters.

9 mars 2026
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Réponse de Plantation Shutters Ltd

Hi Peter,

Thank you for taking the time to share such a positive review. We are delighted to hear that your experience was smooth and well managed from the initial consultation through to the final installation. Providing a seamless and professional service at every stage is extremely important to us.

We are also pleased that you are happy with the finished result of your Premium Hardwood shutters. The full height design with a divider rail is a fantastic choice, offering both a timeless appearance and excellent flexibility for light control and privacy.

Your feedback is greatly appreciated and will be shared with our team, from initial enquiry through to installation. Should you require any further assistance in the future, or if we can help with additional projects, we would be more than happy to assist.

Thank you once again for your kind comments.

Noté 5 sur 5 étoiles

Great service and the shutters look…

Great service and the shutters look great.

12 mars 2026
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Réponse de Plantation Shutters Ltd

Dear Hannah,

Thank you for the 5-star review! We’re thrilled to hear that you’re happy with our service and the final look of your shutters. Our team always aims to provide a smooth and professional experience from start to finish, so it’s wonderful to know you’re happy with the result.

Adding room darkening clic blinds behind shutters is a fantastic choice - especially for bedrooms. Not only do they fit neatly behind your shutters, but maximise the room darkening effect, helping create a more restful environment for better sleep.

It was a pleasure working with you, and we truly appreciate you taking the time to share your feedback. We hope you enjoy your new blinds for many years to come, and please don’t hesitate to get in touch if we can help with anything else in the future. Thank you again for choosing us.

Noté 5 sur 5 étoiles

Plantation shutters fitted my shutters…

Plantation shutters fitted my shutters without mistake from measurements or installation, they keep to time too although I did airfreight, installation timing was quick.
Very neat installation.

19 février 2026
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Réponse de Plantation Shutters Ltd

Hi Quam,

Thank you very much for your wonderful feedback! We’re delighted to hear that you’re happy with your plantation shutters and the overall service you received.

Our team always aims to ensure every step of the process runs smoothly, from precise measurements to careful and tidy installation, so it’s great to know everything was completed without any issues and that the installation was neat and on time.

We’re especially pleased that the airfreight option helped speed up the process for you, allowing us to deliver and install your shutters much sooner than standard shipping. We know timing can be important, so we’re glad this option worked well and that our team was able to complete the installation quickly and efficiently.

Thank you again for choosing Plantation Shutters and for taking the time to share your experience. Your feedback truly means a lot to us! We look forward to working with you again in the future.

Noté 5 sur 5 étoiles

Great communication and customer…

Great communication and customer service from enquiring to fitting. Very happy with the results and would definitely order again.

25 février 2026
Avis spontané
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Réponse de Plantation Shutters Ltd

Hi Kristen,

Thank you for your kind review. We're delighted to hear that you had a positive experience with us from your first enquiry through to the final installation. Providing clear communication and great service throughout the process is something we always aim for.

We're so pleased you're happy with your MDF shutters with 76mm slats, they’re a great choice and really finish the room nicely!

Thanks again for choosing us, and we’d be more than happy to help if you decide to add shutters to any other windows in the future.

Noté 5 sur 5 étoiles

Excellent customer service and fitting…

Excellent customer service and fitting expertise. The team were personable and experienced. I would highly recommend.

23 février 2026
Avis spontané
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Réponse de Plantation Shutters Ltd

Hi Gemma,

Thank you so much for your lovely review and for taking the time to share your experience. We're really pleased to hear that you were happy with both the customer service and the fitting.

It was a pleasure installing your café style Pearlwood shutters in your lounge, and we're glad you’re happy with the final result. Your recommendation means a lot to our team.

Thank you again for choosing us! We hope you enjoy your new shutters for many years to come!

Noté 5 sur 5 étoiles

Excellent Experience Start to Finish

Had shutters installed throughout my London flat and they look amazing. Plantation were always really great to work with, quick to reply to any question and the installation team are brilliant. Will definitely be using them for any future work.

20 février 2026
Avis spontané
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Réponse de Plantation Shutters Ltd

Dear Ben, thank you so much for your wonderful review!

We’re absolutely delighted to hear that you’re so pleased with your new shutters and that they’ve made such a great addition to your flat – shutters really are perfect for every room in the home.

It’s fantastic to know that you found the whole process smooth from start to finish. We’re proud to have a fully in-house team, as allows us to maintain the high standards and seamless service we aim to deliver on every project. Our office team is always on hand to help with any questions, so we’re really thrilled you felt looked after.

Your kind words mean a lot to everyone here at Plantation Shutters, and we truly appreciate you taking the time to share your experience. We look forward to working with you again in the future!

Noté 5 sur 5 étoiles

Really pleased with my shutters

Really pleased with my shutters. They had great options to choose from and the chap who installed them was very efficient. Took much shorter than intended!

20 février 2026
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Réponse de Plantation Shutters Ltd

Hi, thank you so much for your lovely review! We’re absolutely delighted to hear how pleased you are with your new shutters.

It’s great to know that you found plenty of options to choose from - we always aim to offer a wide range of styles and finishes so our customers can find the perfect fit for their home. Choosing full height shutters with a hidden break and divider rail is a fantastic option, giving you lots of flexibility to control light and privacy while maintaining a beautiful, seamless look.

It’s great to know the installation went smoothly and was completed even quicker than expected. Our installers take great pride in working efficiently while maintaining high standards, so your kind comments mean a lot to the team.

Thank you again for choosing us and for sharing your experience. It was a pleasure working with you, and we hope you continue to enjoy your shutters for many years to come!

Noté 5 sur 5 étoiles

Excellent Shutters With Such Expertise

It is with sincere thanks from the measuring by Vian to the fitting of the shutters by Phil, from beginning to end the service was excellent. I cannot recommend Plantation enough, from bringing to vision to life to quality design - the shutters really have made the world of a difference.

12 février 2026
Avis spontané
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Réponse de Plantation Shutters Ltd

Dear Grace, thank you for wonderful review! We’re absolutely delighted to hear that you had such a positive experience with Plantation Shutters. We’re so happy that your vision has been brought to life and that design of your shutters have transformed your space. That’s exactly what we strive for with every installation.

It's wonderful to know that you appreciate the quality of our product and our efforts exceeded expectations. Our team of specialists strives to provide excellent service, and we are dedicated to producing the highest quality shutters with meticulous attention to detail. It's incredibly rewarding to hear that the team's efforts have left you completely satisfied. We’ll be sure to pass on your kind words to Vian and Phil - they’ll be thrilled to know their work made such a difference.

Thank you for choosing Plantation Shutters Ltd! Your recommendation means the world to us, and we’re thrilled to have helped bring your vision to life.

Noté 5 sur 5 étoiles

Great at booking in promptly and moving swiftly!

Great at booking in promptly and measuring up asap. Competitive pricing and great service! I’m a second-time customer already!

26 novembre 2025
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Réponse de Plantation Shutters Ltd

Dear Jen,

Thank you so much for your wonderful review! At Plantation Shutters, our all-in-house team of expert measurers and fitters ensures top-quality service on every shutter measure and installation appointment. We strive to make the entire experience as smooth as possible, and we’re thrilled to hear we’ve met your expectations.

We love how you’ve mixed hidden breaks and divider rails on both full-height and café-style shutters - it really showcases just how versatile our shutters can be. Whether you want a classic look or a more customized style to suit each room, our shutters adapt perfectly to your space while adding both style and function.

It means a lot to us that you’ve chosen to return for a second time, and we’re thrilled to continue providing you with the high-quality service at a competitive price. We truly appreciate your support and if you ever have any more questions or need further assistance, please don't hesitate to reach out!

Noté 5 sur 5 étoiles

What a dream to have found Plantation Shutters

From start to finish Plantation Shutters made the whole process simple and efficient. The people who came to our home were very polite and courteous. The product is wonderful. A dream to have found Plantation Shutters. Thank you.

16 février 2026
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Réponse de Plantation Shutters Ltd

Dear Richard, thank you so much for your 5-star review! We’re absolutely delighted to hear that your experience with Plantation Shutters felt like a dream from start to finish. That’s exactly the experience we strive to create for everyone we work with.

From the very first consultation through to installation, our goal is to make the entire process simple, smooth and efficient and it’s wonderful to know that our team made a positive impression.

We’re thrilled to hear that you’re loving your finished shutters! Your choice of premium hardwood shutters was an excellent decision, they’re not only beautiful but also incredibly durable, designed to last. Sourced from our trusted manufacturer of over 20 years, they ensure quality craftsmanship you can enjoy for years to come.

Thank you again for choosing Plantation Shutters and for taking the time to share your experience. If you ever need anything in the future, we’re always here to help.

Noté 5 sur 5 étoiles

Shutters brought grandeur to my home ..

My home is completely transformed with the shutters ! It is so beautiful and I simply love it as part of my home . The installer ,was amazing . He gave me tips on how to look after the shutters . The shutters give my home such grandeur and the team displayed such great skill from time of order to payment and installation . The updates on my order production was also amazing and the shutters turned up earlier than anticipated despite the holiday rush . I truly enjoyed working with the team and really appreciate the excellent service !

6 février 2026
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Réponse de Plantation Shutters Ltd

Dear Indra, thank you so much for your wonderful review! We are absolutely delighted to hear how much you love your new shutters. Knowing that you feel your home has been completely transformed truly means the world to us. Your choice of Pearlwood in Silk White with the modern slat size is truly beautiful - such a timeless and elegant combination.

It’s especially lovely to hear your kind words about our team. Providing helpful care tips and ensuring everything is perfect is something we take great pride in. We’re also so pleased that you felt supported throughout the entire process, from ordering and delivery updates to installation!

Thank you again for trusting us with your home and for taking the time to share your experience. It was an absolute pleasure bringing your vision to life, and we hope you enjoy your beautiful shutters for many years to come!

Noté 5 sur 5 étoiles
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Réponse de Plantation Shutters Ltd

Hi, thank you so much for your 5-star review! We’re delighted to hear that you found our advice clear and detailed, as we always aim to provide straightforward guidance to help our customers make confident decisions.

Choosing different shutter styles for different rooms is a great decision, and your selection really highlights how versatile shutters can be. Café style is ideal for letting in plenty of natural light while maintaining privacy, while tier-on-tier offers excellent flexibility and control, making it a practical and stylish option. Both styles complement their spaces perfectly and highlight how adaptable shutters can be for different rooms in the home.

We appreciate you taking the time to share your experience, and we truly appreciate your trust in our company. If you ever need any help, don’t hesitate to get in touch - we’ll be more than happy to help.

Noté 5 sur 5 étoiles

Best we tried

We compared 3 different companies and from the showroom staff, to the surveyor who came to quote and the fitter who installed we felt confident these were the right people to deal with. Really impressed with the pricing and the quality and the communication throughout.
Would use them again without hesitation

6 février 2026
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Réponse de Plantation Shutters Ltd

Dear Jonathan,

Thank you so much for your wonderful review! We’re delighted to hear that from visiting our showroom, to the survey and quotation process, all the way through to the installation, left you feeling confident in choosing us.

Our team takes great pride in providing professional and friendly service, and we’re thrilled to hear that you felt supported and well-informed throughout the process. We always aim to make the experience as smooth as possible, so your feedback means a lot to us.

We would be more than happy to assist you again in the future! Please don’t hesitate to get in touch if there’s anything we can help you with. Thank you once again for your support and for choosing Plantation Shutters - it was a pleasure working with you!

Noté 5 sur 5 étoiles

Efficiency,friendliness and great value

Efficiency,friendliness and great value

26 janvier 2026
Avis spontané
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Réponse de Plantation Shutters Ltd

Hi Sarah,

Thank you very much for taking the time to leave a review. We’re really pleased to hear that you found our service efficient and friendly, and that you felt it offered great value for money.

We always strive to make the whole process as smooth and positive as possible, so it’s great to know that came across. Thank you again for choosing us, your support is genuinely appreciated.

Noté 5 sur 5 étoiles

Always incredibly helpful

Always incredibly helpful, wouldn't go anywhere else. They provide a quality product, a great service and at a decent price. Couldn't recommend Plantation Shutters highly enough

23 janvier 2026
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Réponse de Plantation Shutters Ltd

Hi Laura,

Thank you so much for your continued support and for such a lovely review. We’re really pleased to hear that you’re happy with your Craftwood MDF shutters in both your lounge and kitchen, they’re a great choice and work beautifully in those spaces.

It means a lot to us to be described as always helpful, and we’re delighted that you’re pleased with the quality of the product, the service provided, and the value for money. Your recommendation is truly appreciated and makes a huge difference to our team.

Thank you for choosing Plantation Shutters - it’s always a pleasure working with you.

Noté 5 sur 5 étoiles

Great Service and Beautiful Shutters

I recently had shutters installed and couldn’t be happier with the whole experience. From the first consultation to the final installation, everything was handled professionally and with great attention to detail. The shutters look amazing — The installer was great, and left everything spotless.

9 janvier 2026
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Réponse de Plantation Shutters Ltd

Hi Sarah,

Thank you so much for your lovely review. We’re delighted to hear how happy you are with your new tier-on-tier shutters in your lounge. They’re a fantastic choice, offering both flexibility and style, so it’s great to know they’re looking amazing in the space.

We’re really pleased that you enjoyed the experience from the initial consultation through to the final installation, and that everything was carried out professionally and with attention to detail. Your kind comments about the installer and how spotless everything was left are very much appreciated.

Thank you once again for your kind feedback and for trusting us with your home. It’s been a pleasure working with you.

Noté 5 sur 5 étoiles

Very friendly and efficient service …

Very friendly and efficient service from first enquiry to the fitting of shutters.
Excellent value and quality.
Would recommend 100%

23 janvier 2026
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Réponse de Plantation Shutters Ltd

Hi Shelagh,

Thank you very much for taking the time to leave such a fantastic review. We’re really pleased to hear that you found our service friendly and efficient from your first enquiry right through to the fitting of your shutters.

It’s great to know you’re happy with both the quality and the value, that’s exactly what we aim to deliver for every customer. Your 100% recommendation truly means a lot to our whole team and is very much appreciated.

Thank you again for choosing us, and please don’t hesitate to get in touch if we can help with anything in the future.

Noté 5 sur 5 étoiles

Return customer.

Return customer.
Very good communication and overall quality

20 janvier 2026
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Réponse de Plantation Shutters Ltd

Dear Veronica,

Thank you so much for your kind words and for being a returning customer!

We’re thrilled to hear that you were pleased with our communication and the overall quality of our service. Providing clear, helpful communication and maintaining the highest standards of quality are always top priorities for us, so it’s wonderful to know these efforts met your expectations.

We truly appreciate your continued trust and support, and we’re delighted to have had the opportunity to install shutters for you again. We hope to work with you again soon and are always here if you need anything. Thank you for choosing Plantation Shutters!

Noté 5 sur 5 étoiles

Third Time Using Plantation Shutters

This is the third time we've used Plantation Shutters. The quality of product and service are both great as they always have been. No hesitation in recommending.

8 janvier 2026
Avis spontané
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Réponse de Plantation Shutters Ltd

Dear Martin,

Thank you so much for taking the time to share your experience and for choosing Plantation Shutters again. We’re truly grateful for your continued trust and having you return for a third time means a great so much to us!

It’s wonderful to hear that both the quality of our shutters and the level of service have consistently met your expectations. This is a testament to the high-quality materials and craftsmanship that our all in-house team strives to maintain in every project we undertake.

We appreciate your recommendation and the trust you've placed in us. Should you ever need any further assistance or need more shutters or blinds for in the future, please don't hesitate to reach out!

Noté 1 sur 5 étoiles

In the interests of safety and business ethics

As part of a £1m+ significant home renovation project, our interior designer recommended Plantation Shutters (Beaconsfield branch) to manufacture and fit shutters in my shiny-new custom joinery office on the 2nd floor of my new home. Rather clumsily, a number of measurements taken by Lee at Plantation Shutters prior to manufacture were taken incorrectly. Therefore, when my new shutters were fitted, due to the mistakes made during the measuring process, they didn't fit correctly such that the windows in the room cannot be opened! Not only is this just plain 'inconvenient', it could also be life threatening, because should there be a fire, there would be no way to escape, so the consequences of rather poor workmanship could be dire. So naturally I requested them to be remade and refitted to the correct dimensions. Initially they agreed to honour my polite request, but upon chasing them for a fitting date, they informed me that they now won't fix the problem on the grounds that my interior designer [with whom we were no longer working for some unrelated unlawful commercial reasons] hadn't 'authorised' it! So in summary, despite the fact that Plantation Shutters had been paid in full for my custom shutters such that they were happy enough to fit them in my home, they decided to wriggle-out of having to put-in the effort to fix a catastrophic and potentially life-threatening product / installation fault because a somewhat unconnected 3rd party "hadn't authorised it"! By way of relevant background, I am an ex-CEO of one of the largest and prominent customer-focussed software tech firms in Europe, so I'm very au fait with the concepts of warranties and how they should follow the product rather than the person who may have simply placed the original order. A good analogy would be buying a brand new car. Who benefits from the warranty should that car be sold within its warranty period? The person who originally ordered the car or the new owner? Of course the new owner because the warranty follows the product.
As I trust is obvious, my gripe here is twofold - 1) Careless workmanship resulting in serious product faults, and 2) A complete misunderstanding of business ethics and reasonable accountability. I admit there are only a few poor reviews of this company, but sometimes it only takes a few to scratch what might look like a shiny surface to reveal what truly lies beneath.
In all my years, I've never experienced anything like this extremely unprofessional behaviour to what, make ridiculous excuses to save a few quid!?
I know it's not pleasant to read reviews like this, but I've done it because if a disaster occurred (such as the fire example above) because I hadn't written this review, I'd never forgive myself...
Finally, from a pure UK legal perspective [should just common logic and REAL customer care not suffice], manufacturer warranty (a voluntary / contractual guarantee) and statutory consumer rights is indeed a bit of a minefield. However, in this case Plantation Shutters Limited (UK Co. 03070306) warranty is expressed as a promise about “our shutters” being defect-free in materials or workmanship, with no wording that limits cover to “the original purchaser only” or voids it upon resale/transfer. Furthermore, I would certainly have rights given that the purchase named me and my house as the install site and hence the end-customer thereby removing any legal ambiguity.
My review is dated today as I have just called them to enquire as to whether or not they intend to maintain their stance and they have confirmed that they do.

16 janvier 2026
Avis spontané
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Réponse de Plantation Shutters Ltd

Dear Jeremy,

We are sorry for the frustration and concern this situation has caused you.

To clarify, our contractual client for this project is the Interior Designer. All instructions, approvals, variations, and installation authorisations must therefore come from them. This is standard practice and is not a discretionary position on our part.

Regarding the shutters themselves, we apologise for any inconvenience caused by the measurement issue, however, once this was identified, the shutters were remade promptly in accordance with the product warranty. Unfortunately, despite the corrected shutters being ready for installation and securely stored in our warehouse for just over a year, we have been unable to proceed without the required authorisation from our contractual client.

In the meantime, and in an effort to be helpful, we have offered to remove the existing shutters to eliminate any potential health and safety concerns and remain happy to do so if you would like us to.

At no point have we refused to correct the issue or attempted to avoid our responsibilities. While we appear to be the party caught in the middle, we remain ready and willing to install the shutters as soon as authorisation is received from our client. We appreciate how frustrating this situation can be from an end customer’s perspective.

We remain ready and willing to install the corrected shutters once we receive the appropriate authorisation from our client, the Interior Designer.

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