Absolute joke, I ordered posts for a pergola , they came twisted and apparently the delivery driver knows that this happens a lot (day wasted) Can’t put a pergola up without posts , next day , chased... Voir plus
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Prompt delivery - two bulk bags ordered online Sunday night at 9pm, delivered Monday 4pm. Expert driving - manoeuvred delivery lorry into work site despite some very tight turns. Excellent quality p... Voir plus
Fantastic company to purchase from. I needed 500 facing brick, 200 engineering bricks, 4 bags of GP cement and a bulk bag of building sand, buying the bricks from Plumb Build saved me over £132 on... Voir plus
Wow! Ordered yesterday online from their superb website, which shows all prices and delivery charges. Delivered mid-morning by a very obliging driver. Great prices and quality of materials. Cannot fau... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de matériaux de construction
- Magasin de rénovation
- Magasin de matériaux d'isolation
- Magasin de bois
- Fournisseur de sable et de gravier
Informations provenant de diverses sources externes
Complete independent builders and plumbers merchant based in Hertfordshire supplying the entire UK.
Coordonnées de contact
Baldock Road, SG9 9RH, Buntingford, Royaume-Uni
- www.plumb.build
4,4
Excellent
345 avis
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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Easy to use website and fast delivery.
25 mars 2024
Outstanding!!
I've use Nationwide Suppliers for a number of years now and have nothing but good things to say. they have an outstanding website with great customer service and brilliant prices.
20 mars 2024
Avis spontané
good stock and prompt service
Very good stock and prompt service, delivery guys were helpful too
23 février 2024
The staff here are extremely rude and…
The staff here are extremely rude and give out personal information that should be kept confidential.
6 février 2024
Avis spontané
Réponse de Nationwide Supplies
Hi there, please contact us with more information so we can help further with any issues. We cannot find any information under the details provided on this platform.
Excellent company
Always deliver on time excellent quality & very reasonably priced had a delivery yesterday the driver has been here a few times very helpful every time he has been here would highly recommend this company, & it goes without saying that I will most definitely buy from them again.
Regards Valerie Fiori
5 mars 2024
Avis spontané
I ordered a load of post and rail…
I ordered a load of post and rail fencing and postcreate. Only the posts and the postcrete turned up when due on a Friday. Four times I called them, and each time, they promised to call me back but didn't. On Monday, my builder made a start with the posts while I called and emailed them again. Eventually, the builder could not go any further, so he went to another job. Amazingly, someone from Nationwide called me and said that they were out of stock, and the boss was ringing around to get more. They assured me they would call me with an update. A week later, there was no call, and I had to buy the rails from elsewhere. These guys are muppets!
23 février 2024
Avis spontané
Excellent service with very competitive…
Excellent service with very competitive prices
23 février 2024
Excellent again
Excellent again. Cheap. Next day delivery. No hassle. Did miss an item but they couriered it to me next working day, no drama. Good customer services answered calls about delivery times etc. Will definitely use again
23 février 2024
Terrible Customer service and unprofessional
Ordered close board fence panels, one the panels were damaged. A replacement was agreed for one panel, let down and messed around for 2 weeks to resolve a straight swap. When the replacement was provided it was damaged. I complained several times to various members of staff, Paul , Adam Paige,Adam Brown (director) totally unreliable! No courtesy callback, I as the customer chasing them for a resolution and compensation for the inconvenience caused. Very unprofessional way of running a family business. It has cost me time and money with the contractor! Such an unprofessional company.I would not recommend this company to my contractor or anyone looking to buy goods, customers should think twice before ordering or buying goods from this company.
14 février 2024
Avis spontané
Réponse de Nationwide Supplies
Hi Kash Farouk, we are sorry to hear of any issues you have had.
You were unhappy with one of the panels due to a manufacturing defect, and we changed this over for another. The delivery images of the replacement we have looked fine but we did ask for pictures of any further issues with your replacement panel which we have not yet received. We also suggested changing this one for ease, but you refused this and just kept asking for money in return for not leaving a negative review.
Unfortunately, we are not allowed to buy reviews as such and emphasised that manufacturing defects can be easily replaced.
In terms of timescales, due to the three recent named storms, fence panels were in high demand and over sold which took a little extra time to get replenished as the manufacturer tried to catch up. The time elapsed for the swap over was 7 working days.
As your contractor correctly mentioned to you, once you have received the products and are happy with them, you should book them in for work. This is the usual process we recommend in case of any issues like manufacturing defect you are not happy with.
Told it was out of stock on the day it was meant to be delivered
Ordered fences. They gave a delivery date. Called twice to make sure it was on track for delivery. On the day of delivery I called them to ask where my fences are, and they tell me it’s actually put of stock (despite it clearly saying that it was in stock when I ordered).
They did apologise and provide an immediate refund however it caused me so many issues because I had builders waiting to use the fence panels.
Could have been avoided if they just took notice when I called twice in the days before the delivery was due.
Two stars because they admitted fault and were quick to refund and explain that it wouldnt happen again.
25 janvier 2024
Réponse de Nationwide Supplies
Hi there,
Apologies for any issues with your order. The products you ordered are supplied directly from Forest Garden (who manufacture them). Due to the recent bad storms, they ran out of stock and were about 7-10 days behind on production.
We understand you did not want to wait so offered a refund in full which was sent.
We did also apologise for the lack of communication from Forest Garden to ourselves, who were up against it due to the in flux of orders from the storms and did not notify us in the ideal timescales.
Good products at reasonable prices
Good products at reasonable prices
However expensive delivery charges
25 janvier 2024
On time polite staff
25 janvier 2024
An All round Good experience
An All round Good experience, Good Knowledgeable and Friendly staff, Good Range of products and good communication on delivery.
Very happy to recommend
25 janvier 2024
Excellent service and product
Prompt delivery - two bulk bags ordered online Sunday night at 9pm, delivered Monday 4pm.
Expert driving - manoeuvred delivery lorry into work site despite some very tight turns.
Excellent quality product - 2 bulk bags of 10 mm pea shingle, very clean with absolutely no grit, sand or soil.
29 janvier 2024
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