PlumbTraders Avis 

614
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Our warm air central heating fan failed on WEDNESDAY afternoon, I located a new motor/fan assembly at a good price at Plumbtraders. It was about the coldest day of the year here, I needed verbal conf... Voir plus

Noté 5 sur 5 étoiles

I ordered a boiler and flue parts from them. Everything went without a hitch and they confirmed the delivery date very promptly; which can't be said for all online retailers. The local plumbers me... Voir plus

Noté 5 sur 5 étoiles

Don't think you can go wrong here. Website straightforward, buying process simple. Quick delivery. Reliable service every time - I keep going back. Have been very helpful on occasions when I've called... Voir plus

Noté 4 sur 5 étoiles

Ordered the boiler and attendant parts, best price that I could find, online or off and was kept informed of where the goods were and when they would be delivered. Local company phoned to say they we... Voir plus

4,4

Excellent

TrustScore 4.5 sur 5

614 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(614)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Rubbish, took 3 weeks to deliver

Ordered a Baxi Brazillia wall heater online, delivery expected in 3-5 days, had a call saying would be a further week but only if I paid a further £15 + vat.

I would definately never use plumbtraders again.

The only positive thing I can say is they kept me informed about the extra money they wanted and ALL the delays in delivery.

27 novembre 2012
Avis spontané
Logo de PlumbTraders

Réponse de PlumbTraders

Hi Mr Johnson

I was disappointed to read your review and I have spoken to my sales staff to find out why you were asked for a further payment as this is outside our standard policies.

I am informed that this item has been in short supply for some time now from the manufacturer who are looking to levy further charges to ensure a more speedy delivery which is clearly unacceptable.

We have now changed the product details on the PlumbTraders website to illustrate more clearly the extended lead times and I would like to apologise to you in this instance.

I will also call you directly to discuss personally.

Kind Regards

Martin Smith
Director

Noté 5 sur 5 étoiles

Excellent service and customer friendly

I bought a Worcester boiler and flue pipework from Plumbtraders. Their pricing was very competitive; additionally they were helpful with technical support checking my parts were compatible. They were also very supportive in allowing exchange of unused (unopened) parts for a programmer.I have no hesitation in recommending Plumtraders.

27 novembre 2012
Avis spontané
Logo de PlumbTraders

Réponse de PlumbTraders

Hello Mr Quinn

Thank you for your order and also for taking the time to write such a positive review.

Kind Regards

Martin Smith
Director

Noté 5 sur 5 étoiles

Well that worked!

I have a Wi-fi central heating controller and the relay box died in one of the coldest weeks so far. No-one stocks them so I would have to wait. Ordered from Plumbtraders because they say you can collect locally the day before delivery. Ordered Tuesday, due for delivery Friday so I could collect from our local Plumcentre on Thursday. Called up Wednesday afternoon to make sure and they said it had just arrived - did I want to collect it that day. So we had heating two days earlier than we would have with anyone else. Can't do better than that can you. Oh, and they were the cheapest as well.

26 novembre 2012
Avis spontané
Noté 4 sur 5 étoiles

Great Service and CHEAPEST PRICES ON THE WEB!

At least for the item I purchased from them (Geberit flushplate)....although it wasn't an in stock item I was emailed a confirmed delivery date almost right away. Item was received on time in perfect condition. Cheers Plumbtraders!!

26 novembre 2012
Avis spontané
Noté 2 sur 5 étoiles

Is it coming from Timbuctoo!

Ordered a gas fire nearly a month ago.

Still awaiting delivery.
Not to worry if we are all suffering from hypothermia!

24 novembre 2012
Avis spontané
Logo de PlumbTraders

Réponse de PlumbTraders

Dear Mr Hodgkinson,

Thank you for your comments. Unfortunately the Baxi fires are currently out of stock due to Baxi being taken over by another company. I am assured that members of our staff are keeping you up to date with information our suppliers are providing us with. We send our sincere apologies for the inconvenience this has caused.

Noté 5 sur 5 étoiles

Hot water at last

I was very pleased with the service i got from plumbtraders. I had tried load of other plumbing places for a fan for my boiler. I had been without heat and hot water for 4 days. I phoned them up and got a very friendly bloke called Mel help me . Got me my fan and it was delivered to me the next day. Well done Mel and thanks for your help

20 novembre 2012
Avis spontané
Noté 5 sur 5 étoiles

Great and friendly service

I recently purchased from you good selves a flu fan for my glowworm boiler,
and the service i received from the young lady who dealt with it was outstanding from start to finish. A fast friendly and above all knowledgeable service which i would highly recommend.

19 novembre 2012
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

Enquired if Radiator thermostat valve could be collected local and price match as i found the item else where cheaper by using there online enquiry, was promptly telephone back and all the above was agreed, received email with all the details the following day and collected item local 2 days later after making enquiry as agreed, excellent service

18 novembre 2012
Avis spontané
Noté 5 sur 5 étoiles

Perfect plumbing partners

This company supplied the required parts at the best price I could find and within a very short period , I could not fault them at all, when I telephoned to discuss my options they were very helpful. Cheers

17 novembre 2012
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus