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Lisez les avis des autres

Noté 1 sur 5 étoiles

From the moment I started my experience everything went south. They had so many hidden fees and obstacles. They do not care about the photos, defend their lazy approach & just want your money. Stay aw... Voir plus

Noté 5 sur 5 étoiles

I honestly didn't really expect much - I thought the idea was cute but figured what could they really do to make these come to life? Well how wrong was I! The images appear to pop off the page, the wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Plum print always delivers an excellent product. I have used them the last several years making books that commemorate grade school work. They take bulky, unwieldy art and somehow make it look amazing... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I cannot begin to tell you the joy I felt when I received this book and started flipping through the pages. I’ve always cherished the art my children created, and have framed as many pieces as possibl... Voir plus

L'entreprise a répondu

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4,2

Bien

TrustScore 4 sur 5

379 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

The book turned out better than…

The book turned out better than expected! All inquires answered and addressed promptly. Photos were arranged wonderfully and quality was excellent. Thank you for preserving our memories so beautifully.

8 novembre 2023
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Réponse : Plum Print

Thank you for your review! We're so glad that you love your book :)

Noté 5 sur 5 étoiles

I love

I love, love my books! They're absolutely perfect! Thank you so much!

8 novembre 2023
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Réponse : Plum Print

We're so happy you are thrilled with your books! Thank you for the great review :)

Noté 2 sur 5 étoiles

Hard to find fees

Fees for the book are hard to find and if I had known the complete price up front, I would not have considered this worth it.
Customer service was not stellar. I had some confusion on payment/proofing and I did not feel the representative heard my question.

30 octobre 2023
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Réponse : Plum Print

Thank you for your feedback. We are sorry to hear that your experience with Plum Print was less than perfect. We try to make our pricing clear on our website's pricing page, before and during checkout, and on the submission form you receive in your shipping kit. We also let our customers know on their invoice as well as in our FAQ that payment is not due until you receive your proof, which our customer service team answered for you. We are sorry if this was not the question you were asking. We do hope you will consider using our services in the future!

Noté 5 sur 5 étoiles

This is the sixth book I’ve done with…

This is the sixth book I’ve done with plum print and the quality is always excellent. I have recommended them to friends in the past and all of them have been pleased. Also, the turnaround time is excellent . I am a very fussy customer and this is a 5 star top-notch product.

25 octobre 2023
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Réponse : Plum Print

We're so glad that you love your book, Kyle! We can't wait to make your next one. Thanks for the review!

Noté 5 sur 5 étoiles

Wonderful!

I've had books made with my children's artwork for the last several years and Plum Print has done a fantastic job. The books are beautiful and it is evident the level of care that is put into creating them. Customer service is also wonderful, fast and easy to work with. I recommend Plum Print to everyone I know!

1 novembre 2022
Avis spontané
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Réponse : Plum Print

Thank you do much for your review, Joni! We're so glad you love your Plum Print books!

Noté 5 sur 5 étoiles

Easy process quality product tiny improvements

Easy process. Quality finished product. The only hitch was uploading the photo for the title page. I did it once and you asked for it again on proof. I did it again and it doesn't look like it takes. I went ahead and emailed it in to be safe. Also: it was mailed in two pieces of cardboard squeezed together. I live in FL and it rains! Thankfully I was home or I would have been worried. Maybe enclose it in a plastic bag before mailing in plain cardboard ?

16 octobre 2023
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Réponse : Plum Print

Thank you for your feedback! We'll be sure to share it with our team. We're glad you love your book!

Noté 5 sur 5 étoiles

Great for school age kiddo art work

I order the box in the fall, and as the year progresses, put my daughter's art projects in the box (after they've hung up for a while). It reduces clutter and I know they'll be turned into something I can really use to admire her artwork for years to come. The books are always beautiful, the scans of the more 3d crafts always turn out great. I'm so thrilled I found this and I look forward to continuing it for years to come.

25 juillet 2023
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Réponse : Plum Print

Thank you for the review, Justine! We're glad you love your book and look forward to making your next one soon :)

Noté 5 sur 5 étoiles

Now my kids art is preserved forever!

I cannot begin to tell you the joy I felt when I received this book and started flipping through the pages. I’ve always cherished the art my children created, and have framed as many pieces as possible. With all of that being said, there were so many pieces I still had laying around that I wanted to preserve. This book is magical! Plum print is the solution I have been looking for!! The cover is gorgeous, I love the personalization, and my kiddos special artwork is now preserved forever.

19 septembre 2023
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Réponse : Plum Print

Thank you so much for the wonderful review, Elizabeth! We're so happy that you love your book :)

Noté 4 sur 5 étoiles

A book of review for my daughter’s…

A book of review for my daughter’s kindergarten year. It was beautiful, the scans looks perfect, a great way to preserve some of her important art work and moments from that year. My only complaint is it is really pricey, especially to add more pages. It would be hard to do for every year at this price.

12 septembre 2023
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Réponse : Plum Print

Thanks for your review and feedback, Kristen. Our service can sometimes be costly due to the amount of custom work that goes into each step of the process. We're still very happy that you love your daughter's beautiful book!

Noté 5 sur 5 étoiles

One of the best purchases I have ever made!

I couldn’t be more pleased with the final product! A designer clearly took their time to group hundreds of my kids art pieces nicely together and used background colors that coordinated beautifully! It really felt like this book was made with love and is a special memoir my children and I will cherish forever!! One of the best purchases I’ve ever made! I cried tears of joy as my teenagers said it was their favorite gift❤️

14 septembre 2023
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Réponse : Plum Print

We're thrilled that you and your teenagers LOVE your book! Thank you so much for the wonderful review, Kristy!

Noté 5 sur 5 étoiles

Amazing

Amazing, compassionate company!!

6 septembre 2023
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Réponse : Plum Print

Thank you so much for your review, Victoria!

Noté 2 sur 5 étoiles

Internal messages at bottom of page…

Internal messages at bottom of page spoiled otherwise great book. The curation and pictures was terrific but it looks like the page wasn’t cut correctly. There’s an extra half inch or so on the bottom with black type on a white background that spoils it. It looks like internal tracking with a project due date. Shame that the good design work was ruined by a failure to do quality control on the final product. Will be going to another company for

11 août 2023
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Réponse : Plum Print

We're sorry to hear that your book arrived less than perfect. Our team has reached out to you via email so we can investigate further and make this right for you!

Noté 5 sur 5 étoiles

Changes

Changes
I needed to make changes to our book before printing and I was able to handle this by phone using ideas both from myself and their customer service person, (Their customer service is the best). The changes were made and the book arrived in time for graduation. My granddaughter just loved the book and also the rest of the family.
I would like to add that this was the second book that I had ordered. I also had one done for my grandson 2 years ago for his high school graduation and with help from their customer service it was a complete success. I know from his comments at the time that
he really liked it.

20 juin 2023
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Réponse : Plum Print

Thank you for your wonderful review! We're so glad that your granddaughter loved her book :)

Noté 5 sur 5 étoiles

Perfect!

My expectations have been met! I’m so happy with my book. It came out exactly as I imagined. Overall experience was effortlessly. The company provides clear and easy to follow directions. Plum print carefully put it all together the way I wanted!

1 août 2023
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Réponse : Plum Print

We're so glad that you love your book, Leslie! Thank you for the great review.

Noté 5 sur 5 étoiles

Captured my son's artwork beautifully…

Captured my son's artwork beautifully and with ease, from my end. I want to keep these memories and they were so easy to deal with, responsive and helpful.

18 juillet 2023
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Réponse : Plum Print

We're happy to make preserving your son's artwork so easy! Thank you for the great review.

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