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Lisez les avis des autres

Noté 1 sur 5 étoiles

Definitivamente no vuelvo a llenar encuestas, volvieron a bloquear mi cuenta cuando solicite el pago. Son una gran estafa te bloquean cuando solicitaas el pago

Noté 1 sur 5 étoiles

Don't waste your time on this survey site, I've joined better ones, I didn't break any rules and they always find an excuse to block your account. I have been using this survey site for several month... Voir plus

Noté 1 sur 5 étoiles

DON'T TRUST THEM hey block my Account when clime £25 Amazon.co.uk Gift card over 2months ago my login Nane is (simsimdol) they don't repay me Ticket: No.572329 Important message regarding your accou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Points2Shop is THE best online survey taking/money making website! I've been a member for over 4 months, and have brought in a whole load of money. There are also a few games and competitions where yo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de marketing affilié
  2. Société de presse

Informations provenant de diverses sources externes

Points2shop is an affiliate marketing and advertising business that offers consumers points or cash to perform certain activities (filling out surveys, completing offers playing games, using apps, etc.). Points are redeemable for items from the reward gallery which includes items from amazon and a range of retail & gamer gift cards. Cash balances can be withdrawn in a variety of ways including paypal and checks.


Coordonnées de contact

1,5

Mauvais

TrustScore 1.5 sur 5

34 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 4 sur 5 étoiles

Good site but room for improvement

Points2Shop has paid me over $147 so they DO pay to those who keep saying they don’t. My only issue is the fact that I’ll work so hard throughout the day on surveys that sometimes are a half hour or longer of my day just to come on later to see they reduced my money and quality score because of answering the surveys “incorrectly”, but I can assure you I take my time and do my best to make sure that isn’t a issue. My account was also locked a few times because of this. Which the way I look at it is loosing me money. I am a member of other survey sites and none of them have ever blocked my account they just simply won’t credit me which isn’t the best either but better than getting your account locked to where you can’t use it.

I am aware that Points2Shop isn’t fully in control of their advertisers but there should be some kind of system or method to reduce this problem because that seems to be 90% of the reason they get lower reviews if they simply fixed this issue I guarantee Not only will they get better reviews but more users using their platform.

Other than that this site has crazy potential like I said it does pay they aren’t a scam they could just use a little work!

Points2Shop username: tythetrip

3 août 2019
Avis spontané
Noté 1 sur 5 étoiles

Avoid this website!!!

You waste your time, completing surveys, you still earn 0 points.
Im not banned but I was a member for a day and none of the surveys i completed earned me any points, just shows this company is a scam.

22 octobre 2018
Avis spontané
Logo de Points2shop

Réponse : Points2shop

Hello Julie,

We are sorry to hear you were disappointed with your initial experience at Points2shop. Unfortunately disqualification from surveys is common as advertisers are looking for individuals with specific profiles to answer their surveys. For example, if a survey is looking at the brands of coffee consumers buy and you only drink coffee you will be disqualified. However, should you feel you have completed a survey fully then you can contact our support team with the date and time you entered into the survey, along with any screenshots you may have, and they will try to locate it in the system for you.

We would strongly urge you to give us another chance and not be let down by one day of survey taking. We hope you visit us again in the future.

Kind Regards,

Noté 1 sur 5 étoiles

Absolutely useless for doing surveys…

Absolutely useless for doing surveys on, I had a block on my account about a year ago because I didn't fill out a survey properly (which is a lie). I'm joined to about 40 survey panels and Never had this problem, so I sent several tickets as I wasn't allowed to access my account, then when the ban was lifted I wasn't able to spend the $32 dollars worth of surveys for at least six months and still can't . Do not waste your valuable time with this poor company, dreadful.

8 août 2018
Avis spontané
Logo de Points2shop

Réponse : Points2shop

Hello,

We are sorry to hear about your experiences, we have contacted you requesting further information so we may locate your account and review your ban and the issue with your account balance.

Kind Regards

Noté 2 sur 5 étoiles

Grief

I have been very fortunate to have been able to earn over $3,200 (mostly in points), in less than two years I have been here, from my survey earning opportunities, bonuses, and contest winnings on the site for good surveys.

I do believe that, at the times, the admin, moderators, and some of the members have gone out of their way to appease my frustrations and answer my questions in tickets or in its Shout box, e-mail, etc. I also appreciate that my participation here is voluntary and that I don't have to earn for referals if I don't want to -- I have earned everything without refering anybody.

Unfortunately, as of late, there's a problem with the site, and that is with crediting for completed (internal) surveys. There is a known problem and it's been stated by a moderator that it's more complicated, thus requiring more time to fix the problem. More and more time. The site is barely usable and am unable to participate with enjoyment as I once have.

Additionally, it's not guaranteed that my completed surveys will result in credits I have earned, even after an audit is performed, once this problem is fixed. There are other issues with the site and the whole attitude toward survey takers who are not frauds and who have legitimate concerns about the functionality of the site.

As of today, the problem STILL exists and I've lost patience and confidence this problem will get fixed, now it's a "small number" of us that are affected, some credits -- and one that is approved by the team or whatever -- have not been credited, and the same information is repeat. I'm asked again and again to deliver information I have already provided, and nothing. I do believe and feel that my participation on the site isn't welcomed and that my value as one of their survey takers is undervalued.

Yes, administrators are working with me via a ticket with this, but it's the same response, time after time, no resolution, no hope, no nothing. The admin for my case I believe is genuine. However, there is just something not right with what's going on.

A member wants to feel like their survey participation counts for something and that their voice matters, including expressing problems that are raised about the site that could be improved for a better survey-taking experience.

I realize participation is voluntary and the credits earned are equivalent to some fun spending occasions, but it means more to me than that and the credits earned..

Again, I'm happy to revise my rating once things have improved and I will write as such to reflect updates that are favorable to a resolution of this ongoing, months-long problem.
I would like to note that my criticisms don't come from a member whose account was flagged or banned or anything like that. My account is in fairly good standing.

Thank you, for considering my concerns and complaints.

13 avril 2018
Avis spontané
Logo de Points2shop

Réponse : Points2shop

Hello B&B,

The issue you are experiencing with surveys is related to a third party and we have worked with them to resolve this. We have made significant progress and we are now crediting users for surveys when we receive reports. However, this can take a while and we appreciate your patience whilst this process happens. Our offers and support team care very much about all our users and this is why we have been actively tracking your offers and contacting clients regarding missing credits.

I am sorry to hear that you feel your account has been marginalised and proper aid has not been assigned to you. however I can reassure you that this is not the case and we have set up a dedicated support ticket to work with you on this matter. I can see that our support admin has requested you send them the date and time of any surveys you are having an issue with instead of links. However, you are still sending them links which has meant they are unable to locate the surveys you are reporting to us. If you are able to provide them with the requested information then they will be able to better assist you.

The surveys you have reported and provided information on which has enabled us to identify them had all been marked as drops. Some of these have been marked as completed on the clients end and payment will be awarded at the reconciliation stage. In fact, the survey you reported to us in your support message on 2018-04-19 has already been marked as completed and credit applied to your account. Furthermore, upon reviewing your account I can see that two surveys have recently been reconciled and credits applied to your account.

This has affected a very small number of users and any that have reported issues to us are being worked with closely. It is not a case of users such as yourself being ignored, it is just that the process of resolving these drops is long and arduous. This is why credits take a long time to reach users accounts, we appreciate it is frustrating and wish there was a speedier way, but at the moment we kindly ask for patience whilst the reconciliation process takes place.

Kind Regards,

Noté 5 sur 5 étoiles

Overall a decent and trustworthy site…

Overall a decent and trustworthy site that has been around for many years and shows no sign of disappearing like many other sites do. As of this review i have earned and redeemed over $2300 worth of rewards, gift cards and cash so i can't complain.

Nearly took a star off since Points2Shop has changed over the years and is now more of a survey rewards site, although still decent earning potential. While i get they have to move with the times to make sure the business stays viable, i miss the old days haha

Support is usually ok and resolves issues in a timely manner although there is room for improvement. The owners/admins have always been great to users, even bagging myself a free pack of gummy bears off one of the owners.

Going forward i feel they need to work on modernising their mobile apps and streamlining their website (especially the main offers page).

4 avril 2018
Avis spontané
Logo de Points2shop

Réponse : Points2shop

Hello Chris,

Thank-you for your positive review, it's great to hear how Points2shop has helped you earn over the years. We will look into how we can act on your suggestions as we value our members feedback and it's input from members like yourself which help us to improve. We hope you will continue to visit us for many more years and perhaps even win some more gummy bears!

Kind Regards,

Noté 5 sur 5 étoiles

Points2Shop is THE best online survey …

Points2Shop is THE best online survey taking/money making website! I've been a member for over 4 months, and have brought in a whole load of money. There are also a few games and competitions where you can have a chance to earn even more money, without even doing anything! They have a weekly lottery, and lottery tickets are won from a specific game called "Spin2Win".

10 octobre 2017
Avis spontané
Logo de Points2shop

Réponse : Points2shop

Hello Max,

We are pleased to hear that you have enjoyed your time with us so far and that you like the additional earning opportunities we provide to our members. Thank-you for your kind review, we look forward to welcoming you back again and again to take part in lots of surveys, competitions and games!

Kind Regards,

Noté 5 sur 5 étoiles

Points2Shop is Amazing!

I have been a member of Points2Shop.com for almost five years and have earned a substantial amount of money. The surveys are thought provoking and the community is friendly, helpful, and good-humored. 10/10 would recommend!

17 septembre 2017
Avis spontané
Logo de Points2shop

Réponse : Points2shop

Hello Lori,

Thank-you for your review, it's great to read about your enjoyment of our surveys and community! We're pleased you've been part of our community for the past five years and look forward to welcoming you for many more!

Kind Regards,

Noté 5 sur 5 étoiles

I've used this site for about three …

I've used this site for about three years now and it's probably the best one you'll ever find.

8 septembre 2017
Avis spontané
Logo de Points2shop

Réponse : Points2shop

Hello Trinidy,

It is great to read your positive review of Points2shop! We're glad to have you as part of our community and hope you continue to visit us for many more years!

Kind Regards,

Noté 5 sur 5 étoiles

Points2Shop

Points2Shop , Is a survey site I have been a member here for over 5 years , I don't pay my bills nor do I make a living off this site . I do however make some extra spending money up to a few hundred a month . They have a chat box with Moderators always willing to help you with problems and or getting started , if none are around other members are always there to help also . They are not largely staffed so getting a support problem solved can take a bit of time , but never once have I not been satisfied with the end result . I have always been paid what I earned and received what I ordered . And I've made a few friends along the way .

31 août 2017
Avis spontané
Logo de Points2shop

Réponse : Points2shop

Hello Duane,

I am happy to hear how Points2shop has provided you with some extra spending money and that our shoutbox feature has proved useful. I apologise for any delays you have experienced in the past with our support system. We have recently hired more staff to help improve our response time and I am pleased to inform you that tickets are now being responded within an average of one day. Thank-you for your review, I hope you continue to visit us in the future.

Kind Regards,

Noté 5 sur 5 étoiles

This site has helped me out alot over …

This site has helped me out alot over the past 7 years. Whether it was when I was out of work and supporting my hobbies by getting game consoles, anime, and wrestling goods or just extra side money to spend on those things in addition to my income, it has been an extremely cool and helpful site. These guys are legit and this is one of the coolest opportunities you will come across for earning free things from Amazon. As a matter of fact, I would say it is THE best. :D My username on the site is Cobain424, I will gladly help out any new members that come from this review!

31 août 2017
Avis spontané
Logo de Points2shop

Réponse : Points2shop

Hello James,

It is amazing to read about all the amazing things you have spent your earnings on over the years. We are thrilled to hear that you think Points2shop is the best survey site around, we agree with you! Thank-you for your review and kind offer to help new members.

Kind Regards,

Noté 5 sur 5 étoiles

I have been a member of Points2shop now …

I have been a member of Points2shop now for 6 years and made just short of $4000. I find the site to be the best one of its kind and I have tried a few. The Admin and Mods are friendly and always there to help if there is a problem(I have had very little). There is lots of offer walls to earn from and easy to get used to knowing how to earn.

31 août 2017
Avis spontané
Logo de Points2shop

Réponse : Points2shop

Hello Maryr,

Thank-you for your positive review, it is great to read your compliments about our admin and mod team at Points2shop. We do our best to give members as many earning opportunities as possible, especially through our offer walls. I hope you continue earning with us for many more years!

Kind Regards,

Noté 4 sur 5 étoiles

This site seems to get a lot of bad rep (from bad people)

This site seems to get a lot of bad rep, but from reading the reviews(i have read a LOT of them) it is generally bad reviews from people who 'got banned for no reason' but there is always a reason. I have seen people say they got banned 'just for using a proxy' or 'just because I had multiple accounts'...both of these things are clearly against the rules and folks don't seem to understand that getting caught trying to defraud an honest company is not 'no reason'. I have used this site for a long time and have earned in excess of $3000, if they are scamming people they are doing it all wrong! I also realise that any positive reviews generally get shouted down as 'obviously someone working for the site' but I can assure you I don't. a little bit of common sense and a lot of honesty is all it takes! :)

30 août 2017
Avis spontané
Logo de Points2shop

Réponse : Points2shop

Hello Norfolk Enchance,

I am very pleased to hear you have earned so much using Points2shop! It is fantastic to hear about successful users like yourself. We take pride in being a legitimate survey site that has helped millions of users earn some extra cash. Thank-you for your positive review, I hope you continue visiting us in the future.

Kind Regards,

Noté 1 sur 5 étoiles

Points2shop is scam DON'T TRUST THEM

DON'T TRUST THEM
hey block my Account when clime £25 Amazon.co.uk Gift card over 2months ago my login Nane is (simsimdol) they don't repay me Ticket: No.572329 Important message regarding your account I have Points: 6579, I want all points Converted in £ Amazon Gift card in same amout.

21 août 2015
Avis spontané
Logo de Points2shop

Réponse : Points2shop

Hello,

I am sorry to hear that you feel our site is a scam. I can reassure you that we are not a scam. After reviewing the account history for the username you have provided, I am happy to report that all issues were resolved. I do see that a large number of tickets were opened within a short time frame for the same issue which would have caused some delay in responding to your issue. However, I do apologise for any delays you may have experienced and I hope you enjoy your Amazon gift voucher.

Kind Regards,

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