How refreshing, I had to speak to about 6 different people, and each one spoke proper English, from an English call centre. My calls were answered really quickly, without being put on hold for long, a... Voir plus
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How refreshing, I had to speak to about 6 different people, and each one spoke proper English, from an English call centre. My calls were answered really quickly, without being put on hold for long, a... Voir plus
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Been with Policywave since I started as a PDI,they were the best value for money then and have continued to be so now im an ADI. Nothing is too much trouble for these guys and they can continue to ex... Voir plus
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My renewal notification which is normally sent by PW prior to my renewal wasn’t sent this year due to an administration blip which has now been resolved!! As a result renewal day landed and a 10 m... Voir plus
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Have been a 'repeat' customer for a number of years, which must tell you something. I can't fault the service I have received from Policywave, easy renewal process, open and transparent about pricing... Voir plus
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Policywave offers a range of affordable Insurance Services with benefits and savings for new and experienced drivers. Contact us now.
Terriers House, Amersham Road,, HP13 5AJ, High Wycombe, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer service is second to none.
Very helpful and polite.
Ive been with them for years and I have no plans to shop around. If its not broken it doesn't need fixing.

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I had an accident last year, not my fault and they dealt with it without any hassle to me. Service was brilliant, hire car was brand new and kept me working,

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Prompt at answering the phone.
Courteous and very patient.
Cheaper than any other quote for same cover.
Happy to refer to me by first name.
Reminders for returning proof of NCB and ADI Badge which I appreciate.

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The customer service was excellent, you gave me a competitive price and a great package with everything I need

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Stuart Thomas, the only thing that disappoints me is I can only award you five stars, you deserve more.
You sir are a Legend, you listen, you answer directly and informatively and you have a relaxing telephone manner which put me at ease immediately. You bettered a competitive price whilst making me feel like more than just a caller on the line. Thank you Stuart, I believe management should treat you to a pizza. Oh and the other staff are good too… don’t want them forgotten about.

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Responsibility,
Answer quickly, sort out issues ASAP, given you discount if possible nothing like other for 5 years accident back ground check, etc......
Kind regards

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When my car car was involved in an accident policywave was amazing. They took all the stress away for me

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Really good customer service and matched the quote I’d got from someone else

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Owen Mule at Policywave gave us an outstanding service by providing the best quote all round, amending any ammendments and provided a policy which included everything we required. He was very well trained, knowledgeable and focussed. We recommend Policywave to everyone for a competitive, value for money quote. Thanks Owen!

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I had to make a claim after 22 years claim free and I must say, I was very impressed with the whole process. The claims team just took over and sort out everything. I had a loan car for a couple of weeks while my car was being repaired. The car came back as if brand new, fully cleaned and valeted. Fantastic. Highly recommended.

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First time used them very good happy with there service

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Réponse de Policywave
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