Once my order was complete via my workplace the communication was clear right up until delivery. The delivery arrived on time and the most helpful part was that the person who delivered it was able to... Voir plus

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Lisez les avis des autres
3 things: - the engineer (Ebrahim) who came to set up my standing desk accomodated my request of not coming before 10 am as i had meetings, instead he waiting outside for a bit - he set up the des... Voir plus
Great, quick service. The order was placed and delivered very quickly, plenty of availability for delivery date and was very easy to change the date after booking it the first time. The chair itself i... Voir plus
Great customer service - from the initial online consultation to the service when my chair arrived slightly damaged - no problem at all - replacement part sent out. Chair is comfy but still getting us... Voir plus
À propos de l'entreprise
- Magasin de meubles de bureau
- Magasin de matériel de bureau
- Service de réparation d'équipement de bureau
- Fournisseur de matériel de bureau
- Service de rénovation de bureaux
À propos de Posturite
Écrit par l'entreprise
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At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.
Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.
Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.
Coordonnées de contact
The Mill, Station Road, BN26 6SZ, Berwick, Royaume-Uni
- 0345 345 0010
- support@posturite.co.uk
- www.posturite.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Excellent product delivered promptly.
Excellent product delivered promptly.
Supports lower back on long car journeys

Réponse de Posturite

Réponse de Posturite
Excellent service and price
Delivered less than 24 hours after purchasing, £20 cheaper than on Amazon, with more choices of colours. Recommended.

Réponse de Posturite
Gas lift cylinder missing however it…
Gas lift cylinder missing however it was ticked off on the sheet inside the box. The screws were also loose in the box when it arrived. Can't build the chair and have had to escalate internally.

Réponse de Posturite
No thought on compatibility of goods with each other, shocking follow up service. Avoid if at all possible
The initial assessment of 28/5/27 recommended a desk and an incompatible footstool that does not fit under the pedestal desk and a mouse that arrived faulty on 2/6/26 .
Lots of follow up emails and after a month I have been told by one dept that I need to order the new mouse despite a different dept stating that they have ordered this.
Initial good delivery even if goods were not compatible, but follow up service is simply shocking I have tried to resolve this with over 25 emails to date to the posturite teams at the following email addresses where the complaint has been passed around Bespoke@posturite, warranties@posturite and Supportmailbox@posturite.
Update 21/7/26
This was posted some three weeks ago and despite the response below from Posturite and many follow up emails, they have not replaced the faulty mouse.
I would advise to avoid this company at all costs due to the absolute incompetence and shocking customer service beyond the sales pitch. I would give a nil star rating if this was at all possible

Réponse de Posturite
Order Mishandled & Delayed
PO was submitted on 30th June. The product arrived on 07th July. I had to intervene numerous times to explain that I'm not expecting any chair delivery, it's just an ergonomic mouse. My order was placed on hold. "I can confirm this order has been amended to go just as a direct shipment for you and re-released. Once the item is with our delivery partners, they will contact directly with delivery updates on this for you. I do greatly apologise for any inconvenience due to this."
I suffer a lot due to your internal error.

Réponse de Posturite
Instructions for how to adapt the chair…
Instructions for how to adapt the chair to my needs were very clear.

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Quick dispatch, quality item
The desk converter was dispatched straight away (faster than the 2 days the website indicated).
It's not out of the box yet but this is the second one we've ordered because the first was high quality and suitable so we're getting the same now another employee requires one.

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The quick response to my request and…
The quick response to my request and helpful staff member,

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easy to order and recieved very…
easy to order and recieved very quickly. item as described

Réponse de Posturite
Delivery time promise not met
Delivery time promise not met, wrong delivery information given, too many staff members involved so confusion, chair delivered with no assistance in setting up.

Réponse de Posturite
Quick and easy to deal with.
Quick and easy to deal with.
I'm happy with chair. It is very comfortable. Although Delivery was delayed but they apologised for the delay. The reason for not given a 5 stars is because the chairs has no head/neck rest.

Réponse de Posturite
Great online chat to talk through which…
Great online chat to talk through which were the correct replacement parts for my chair. Very knowledgable. Rapid delivery.

Réponse de Posturite
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