Chris has a very good and fast communication, I received a R1250GS, the bike was as described, it is a pleasure to work with such sellers, I hope to deal with them again
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Pretty good so far but..... the manual gives no hints on the installation if, as was the case with me, I only had the thumb throttle and not PAS. Also my bike has combined brakes with gear shifters an... Voir plus
L'entreprise a répondu
Despite having purchased my Ariba Electric bike from miles away, this supplier continues to respond to every small problem that I have experienced - they do so within hours and are extremely helpful... Voir plus
I was looking for a particular Kalkhoff ebike with hub gears and just about every online supplier had none in stock even though they appeared on my Google search. The few that had them had either xs o... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Electric bikes, conversion kits, electric bicycle hire. Largest e-bike store in north of England based in Whitehaven, Cumbria. Find your new E Bike!
Coordonnées de contact
Unit 8b, Sbneckyeat Road Industrial Estate, CA28 8PF, Whitehaven, Royaume-Uni
- 01946 690900
- info@powerbikes.uk
- www.powerbikes.uk
4,3
Excellent
178 avis
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Nice Seller
Chris has a very good and fast communication, I received a R1250GS, the bike was as described, it is a pleasure to work with such sellers, I hope to deal with them again
20 avril 2024
Avis spontané
Poor After Sales
I looked at reviews for Power Start Bikes which looked excellent before purchasing my brand new Fantic Caballero anniversary 500.Everything went well until my Fantic developed an oil leak from the oil sight glass.I talked to Power Start Bikes who assured me the warranty would cover Everything.I would just need to travel 70 miles to the work shop and leave my Bike while the work need is carried out.A few days later I receive a call from Power Start Bikes saying that Fantic uk won’t replace the leaking oil sight glass as they had found some marks on the clutch end case.I said this is impossible as all the Bike is in mint condition and i have photos with time and place stamp of the case before Power Start bike started work showing clutch end case in perfect Condition with leaking sight glass.the dealer then says it must have been damaged in the post to Fantic uk.I managed to contact Fantic uk to clarify what the dealer had said. Fantic uk said that there has never been a claim on my bike’s warranty .And when i mentioned Damaged in the post they said what post?I have brought Fantic motorcycle as far back as the 1980’s but the after sale’s experience from this dealer has been disappointing to say the least.
8 août 2023
Avis spontané
Excelent customer service and very…
Excelent customer service and very helpful advice over the phone.
3 mai 2022
Superb e-bike repairs in Dumfries and Galloway
Twice Jeff and all at Powerbikes in Dumfries have sorted my ailing Carrera Subway, which I didn't buy from them. They have been quick, very efficient, and excellent value for money. They made me feel welcome, gave me coffee, and didn't talk down to me. I highly recommend them.
22 février 2022
Avis spontané
Really prompt dispatch
Really prompt dispatch, parts wrapped correctly, and needed to be signed for due to value.would highly recommend and use again
26 décembre 2021
Excellent
I was looking for a particular Kalkhoff ebike with hub gears and just about every online supplier had none in stock even though they appeared on my Google search. The few that had them had either xs or xl frames. A member of staff was very helpful and measured the height of the saddle from floor to upper surface without which I wouldn't have known whether to order s or l frame size. Better still the bike was on offer at about £300 less than average with free delivery. Thank you Powerbikes!
8 novembre 2021
Great products at great prices
Great products at great prices, service is excellent with fast delivery. Highly recommended.
4 novembre 2021
Robbing knts
Ordered a spoke magnet for my ebike and never received it I have sent several emails but no response.. scam outfit
28 octobre 2021
Réponse de Powerbikes
Hi Phil,
Firstly please let me apologise for the lack of response to your emails. I'm not sure why they went unanswered but I will be looking into this. Really sorry for the lack of response.
Secondly, I've looked up the shipping on this and it says it was left in a safe place on the 30th September. Looking at the picture it looks like it has been left possibly in a rabbit hutch? Either way, the courier "should" have left a card to say it was there. I will forward the picture onto your emails.
If you can't find it after my email reply please let me know and I'll get another one sent out.
Kind Regards
Richard Underwood
Director
Powerbikes Ltd
Delivery on time very good service
20 septembre 2021
Ordered part on a Sunday afternoon…
Ordered part on a Sunday afternoon received parcel following Tuesday, excellent service
12 septembre 2021
Excellent customer service
Excellent customer service from Richard and Jeff, fast dispatch/delivery, purchased the Ezego trail destroyer through cyclescheme and everything went smoothly. Thankyou powerbikes.
10 septembre 2021
Avis spontané
Great service
7 septembre 2021
Easy online order
Easy online order, quick delivery and good product but a little more expensive than the rrp,
3 septembre 2021
Réponse de Powerbikes
Hi Kenan,
Glad you're happy with your order. Just thought I'd check the pricing after your comment. The tannus you bought being that it's the larger Fat tyre one, that is the correct RRP. They do cost a little more than the others in the tannus range unfortunately. I'm guessing due to their sheer size!
Happy riding!
Kind Regards
Richard Underwood
Powerbikes Ltd
Excellent service and trustworthy
Excellent service and trustworthy.
Definitely recommend
3 septembre 2021
Avis spontané
Good service but let down by the second…
Good service but let down by the second rate courier
26 août 2021
Réponse de Powerbikes
Hi Richard,
I'm sorry you were let down by the courier. Normally everything works out very smoothly. If you ever have any issues please always contact us and we will do our best to sort it.
With it being a battery you ordered unfortunately we are very limited on which couriers can take them as they are classed as dangerous goods. So we won't be able to change courier but we can chase up any issues for you.
Please note that we take all reviews seriously and this review only marks us down, not the courier.
Very informative and helpful
23 août 2021
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