Printofy Avis 

Communication and customer service great and quality of product excellent .

So helpful with such a picky person as myself, recommend and will be using again.

Rachel was great and very accomodating

Never received my order. When they did reply, it was always "it's out this week." Very poor company to deal with.

Loved my merch! Great customer service! Thank you

Very easy to talk to, great response time, did exactly what I asked, quality of the product is awesome. I have nothing to complain about!

Would leave zero if I could!! Silly me was excited to build my little business and fell into the trap that Printofy offered. After COUNTLESS excuses and constant fobbing off, I am done. I have extensive email and Instagram exchanges, all assuring me that I hadn't lost my money and goods were ready to go. What lies I was fed. A significant loss for my business, I don't know what to do now.

AVOID PRINTOFY AT ALL COSTS. THEY WILL NOT TELL YOU THE TRUTH.

Good Quality gear, very happy with prints on my apparel & always someone to chat with if any issues - will be happy to Order more Goods

Excellent service and communication. T-Shirts are great quality and value for money. We’re now a repeat customer. Thank you

I would have gave it a zero star if possible. It is a scam company that takes payment and never returns messages or contact. Stay well away. An update. After leaving the review I received a nasty email from Jessica that informed me she had cancelled my order and would refund me between 7 to 10 days. This is now 15 working days and still NO refund. Update ** The company has no longer answer my emails or returned my refund. The company has been reported to the ACCC and also a complaint has been made to the Department of Consumer Affairs. A representative from their company lied to Department of Consumer Affairs saying I cancelled the order. Since then I sent the Authorities the email from Jessica cancelling my order and still no refund.

Placed order June 2024, as of March 2025 still no delivery. Messaged and emailed 10 or more times chasing it up, they told me on multiple occasions the order was on its way, nothing turns up. They haven’t replied to message or email this year.

I made an order in November 2024 and it is now March 2025 without any response for the last month. I have not received any products. The last time they actually responded by email they wrote that they will investigate but since then I have still not heard back despite multiple emails. Very awful customer service. They took my money and can't provide any response.

Deserves zero stars. They take your money, send you a poor proof days later. Proof approved on 17th December 2024. When you question them on live chat they just say they will cancel your order and not offer a refund. They then stated that my order would be done on 21st Feb and as at 4th March still no product. Highly dishonest, not a reputable company. Do not use.

Update: Nice public reply by Printofy, but really a laughable joke. Luckily after Printofy refused a refund the bank was able to see how dishonest and poor a company they are and granted me a full refund.

Update: Great to see Printofy have removed their token reply. I guess they realised their words didn't quite ring true.

SCAM SCAM SCAM - took them to NCAT, got awarded a refund then they pretended they couldn't make the deposit - something was wrong with my bank according to them -no one else has any issues, finally got my money, bank must of fixed itself? STAY AWAY

We needed 50 custom t-shirts for a charity run, printofy came through! The prints looked amazing, and the order arrived just in time. The flat-rate shipping was a lifesaver, too. Only reason for 4 stars is I wish there was an express shipping option.

I ordered a few t-shirts as a surprise for my friend's new handyman business, and they turned out perfect! The printing was sharp, and the shirts fit great. It felt like a small way to support him, and he loved them! Printofy's process was super easy from start to finish.

What a cruel joke! Placed a small order (business pack) on 16 July 2024, paid in full on the day of ordering, received the ‘proofs’, 2 emails were sent to confirm shipping and delivery but no response, now December 12, 2024! 5 MONTHS LATER!!
Still haven’t received my order!

I will be looking into ACCC & NSW Fair Trading. Don’t know what else to do!

My only regret,I didn’t check any of the independent reviews before making a purchase!

Scam!! Ordered 4 month ago.
Still waiting for something that should take a week tops.
Terrible company.
Their excuse is that they are under new management.
They blocked me on Facebook after leaving a bad review.
DO NOT USE THIS COMPANY.
They go now under the name Printofyau

Scam Company, placed order paid in full 1.5 months down the line , still received nothing.

They have deleted my printofy account. Blocked me on Facebook for leaving a review. Had a lovely email stating " it's not my place to leave a negative review they decide what reviews are allowed implied I'm insignificant and they don't need my business.

Very rude.

Don't need my business yet don't offer me a refund basically stole my money.....

Stay clear

Will be reporting and taking further

DO NOT ORDER FROM THIS COMPANY ABSOLUTE SCAM!!
I ordered a small business pack, got the proofs and accepted, as soon as I accepted I started receiving really rude reply emails. This was 2 months ago and still no refund or products. Will be contacting the ACCC