Printonline Avis 

84
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Accidentally ordered wrong on their website which I’m guessing was obvious😂 rather than just sending what I ordered they emailed me double checking and helped me order exactly what I was after. The s... Voir plus

Noté 1 sur 5 étoiles

Watch out! There is no indicator in their website showing if you order after 2 PM it will go to next working day. And overnight delivery is totally lie. Friday order 3 pm. Delivered on Wednesday. A... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Awesome services. I didn't have the right format for my pictures, but the team were super helpful , and made sure that my photos were printed on the correct format. They take that extra bit of care... Voir plus

Noté 5 sur 5 étoiles

I've ordered a few times now and prints have always been delivered on time. Today I accidentally chose normal post instead of express, emailed them and it was rectified within 5 minutes. Ordering is v... Voir plus


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

84 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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3,9

Tous les avis

(84)

53 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Convenient, fast and friendly service

Working with PrintOnline is more than getting a cheaper price. I find working them quite convenient as you don't have to leave the comfort of your home or office, thus saving you time. Secondly, they have a range of options and choices to select from according to your budget. Thirdly, their service is very quick. An if you make a mistake like I did and print the wrong file, don't worry. PrintOnline has got you covered.

3 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Phenomenal experience

They fixed a simple mistake on their part with absolutely no issues. Their customer service was great with quick communication. The quality of printing and speed of delivery were both phenomenal. Prices unlike anywhere else! I will most definitely use them again and again.

30 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Prompt and cheaper service for large orders

I came across print online when looking for a cheaper option to print over 200 pages for a family tree document. I need 2 copies and in colour. Print online delivered my order promptly. The package was packed safely. A far cheaper option than other companies. Highly recommend!

25 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Hidden Costs and Delays

After accepting AND confirming the order, the next day I received an email advising that I was required to pay more money, because they wanted me to use a higher quality print option for part of my order. I did not need this.

Now, my printing is delayed,the rest of my order is on hold, and there is no way to contact them over the phone for assistance. Most of the positive reviews on this site also are suspicious with respect to their timing, as they often appear on the same date as the official account responses.

20 juin 2025
Avis spontané
Logo de Printonline

Réponse de Printonline

Hi Meow-Ludo, It looks like you placed your order as the wrong product, Plan Prints are only for Plan Printing, If you want a Poster Print, you will need to order this as a Poster Print. This is the reason for the price difference as your artwork was not a Plan Print. Please email us at info@printonline.au if you need further help

Noté 5 sur 5 étoiles

These guys are fantastic

These guys are fantastic. Website is easy to navigate. Communication and staff are great, I had an issue with uploading a file and they sorted me out in a jiffy. Received my booklet the next day and extremely happy with the quality of print and their prices are so good. I will be using them again. Very happy customer

16 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Printing Service - Highly Recommend

I came across Printonline whilst looking for an affordable option when printing big prints... I took a gamble - and ordered 12 prints which were delivered the next business day. I am so impressed with their quick service and decent prices - other companies want much more for a simple print, and I think Printonline's ordering and uploading portal is fantastic and so quick and easy to use! Overall for my first order, I am extremely happy with my prints - they look wonderful and really make my house a home. Thanks so much! I will be a regular customer in the future!

16 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Paid $75 for prints that can’t be used.

Paid $75 for prints that can’t be used.

9 juin 2025
Avis spontané
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Réponse de Printonline

Hi None, can you please email us with more information so we can help rectify your issue, email info@printonline.au

Noté 5 sur 5 étoiles

Just received my first order

Just received my first order. Thank you so much. What a fantastic service, I'd never had something printed and delivered before. Really Impressed with quality, ease of ordering etc.

26 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Best Print Company!

By far one of the best print companies ever!

As someone who has a graphic business of their own, the consistency in my many orders and quick turn around time is unmatched to other companies I've used in the past.

They do have Important Customer Responsibilities for each customer to read before the order is sent through which as a first time customer definitely helped me get a good understanding of what the print outcome will be like with the straight forward information provided.

The customer service is great! Quick replies and very helpful when it comes to the many questions I had prior to placing my first order. Will definitely recommend!

14 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing !!!!

I just wanted to say a big thank you for the fantastic print job you did on my project. The printing turned out perfectly, and I couldn’t be happier with the result. It’s much appreciated!
Not only was it better than I expected, but the price was far cheaper than I had been quoted at other places.
Looking forward to working with you again in the future.

20 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

I made a mistake with my order and had…

I made a mistake with my order and had to request for partial deletion of the initial order.

Company was happy to make these changes!

There was some confusion about the final amount/refund required due to the splitting of a 380 pages book into 2 binded books of 190 pages each. Company was patient and responsive and we got there in the end!
Refund promised.

Now just awaiting my books and the refund :).
Overall happy at the price and books being bounded, all at the convenience from home!

15 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Prompt

Prompt, professional, fantastic prices you can't get elsewhere! I'll be doing further printing here!!

4 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Beware of this company

Beware of this company, they charged lots for shipping guaranteed next day shipping but it’s all a lie. When I emailed them, they were very unprofessional and not helpful. Don’t buy anything from those scammers.

4 avril 2025
Avis spontané
Logo de Printonline

Réponse de Printonline

HI Neelam, your order was placed on 3 April 2025 at 3:37 pm and your order was dispatched on time from our location by Australia Post WINSTON HILLS NSW • Fri 4 Apr, 3.17pm, Kind Regards Print Online Team

Noté 5 sur 5 étoiles

Great job for basic printing work I…

Great job for basic printing work I needed. I needed 250 colour A4 printed and the budget one I selected turned out good enough for what I needed and the price was substantially less than Officeworks.

I selected normal economy freight but was delighted when it came the very next day! I am in Sydney Metro so that would help explain it. I was a little concerned with the company as there was mixed reviews mostly around delivery timelines.

The product was great, the delivery well surpassed my expectations and I would use them again for sure.

11 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Scammers

Scammers - they charge a huge amount for Express Shipping guaranteeing next business day delivery

Then when it doesn’t occur, they refer to their T&C’s and refuse to accept responsibility or even just refund the express shipping charges

Avoid this company at all costs - they are unprofessional, have zero concept of customer service and are dishonest

24 février 2025
Avis spontané
Logo de Printonline

Réponse de Printonline

HI James, your order was placed 21 February 2025 at 10:11 pm (Friday Evening) and dispatched on time from our location: Received by Australia Post WINSTON HILLS NSW • Mon 24 Feb, 3.01pm (Monday), Kind Regards Print Online Team

Noté 5 sur 5 étoiles

Highly recommend Print Online for all…

Highly recommend Print Online for all your printing needs. I ordered 3x A1 prints, which had unfortunately gotten lost by AusPost. Print Online quickly redispatched new prints without any issue and now I'm in love with my new living room art work! Super friendly, very responsive and professional. Great customer service. Will definitely be using Print Online again for future artwork prints

19 février 2025
Avis spontané
Noté 2 sur 5 étoiles

Just Don't Care

I sent these guys a PDF file 300dpi. It was created in Illustrator and included crop marks bleed, the works. I wanted A5. Sent them an A4 file with the A5 in the middle. So they sent me back A5 paper with my file in the middle; crop marks and all. You would think someone with at least half a brain would look at the finished product and say "Gee, this don't look right!"
What really hurts is I emailed them about it and they never bothered getting back to me.

6 février 2025
Avis spontané
Logo de Printonline

Réponse de Printonline

HI Sunshine Coast, We have mentioned on our website very important information you have asked about which is highlighted prior to completing your order: 3) Print Designs
No trim and registration marks.
If trim or registration marks are included, these will be printed on the page.
Kind Regards Print Online Team

Noté 1 sur 5 étoiles

Be VERY wary!

Be VERY wary of ordering through this company. Their timelines are protracted with excuses for the lack of overnight and express delivery (which they charged extra extra for) only to blame their courier company. No storefront, no address, no phone number or contact person to assist our late order. No very helpful. Nit customer focused. We’ve contacted our bank as we’ve noticed suspicious activity from the order placed with printonline. Good service can be difficult to find but blatant unscrupulous activity is highly questionable. Beware!

29 janvier 2025
Avis spontané
Logo de Printonline

Réponse de Printonline

HI Jerri, can you please share your order number so we can investigate further. Please email to info@printonline.au. Kind Regards Print Online Team

Noté 1 sur 5 étoiles

Never again

Paid express delivery before the NY and still yet to recieve the prints. First and last time to use these guys.

6 janvier 2025
Avis spontané
Logo de Printonline

Réponse de Printonline

HI Hughes, can you please share your order number so we can investigate further. Please email to info@printonline.au. Kind Regards Print Online Team

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