Great shop, well organised and lots of products available to see and purchase! Lovely atmosphere and staff weee friendly and smiley! Didn’t need specific help but was happy to have a browse and th... Voir plus
Établissement
Changer d'établissementMSU7 Halle Mall, Arndale Centre, M4 3AB Manchester, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We visited the ProCook store at the Arndale Centre in Manchester this afternoon at around 4:30pm, and from the moment we walked in, James, the manager, was absolutely lovely. He was so w... Voir plus
Ordered both online and been in store. Brilliant service from both apart from DPD delivery which was abysmal. Just notification of 15 hour delivery not one hour slot as promised!
L'entreprise a répondu
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, Royaume-Uni
- 01615156449
4,8
Excellent
257 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
You’re so respectful with us 🥰
2 mars 2026
Réponse de ProCook - Arndale
We appreciate you letting us know that you feel respected; it means a lot to our team, and we value your feedback.
Arndale ProCook
Staff were friendly and helpful. Store layout was nice with good presentation and clear pricing. Great experience all around.
25 février 2026
Réponse de ProCook - Arndale
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and liked our store's presentation.
Réponse de ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our products and staff.
Excellent sales person
21 février 2026
Réponse de ProCook - Arndale
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Réponse de ProCook - Arndale
We appreciate your positive feedback! We are so happy you found our staff helpful and our products good quality at reasonable prices.
Great service and advice.freindly staff…
Great service and advice.freindly staff and know there stoc
27 février 2026
Réponse de ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy you liked our friendly staff and great service.
Great experience
Walked in, was immediately directed to what I needed. Was advised about the 3 for £20 special by a very polite salesperson. Prices were reasonable and checkout was seamless.
24 février 2026
Réponse de ProCook - Arndale
We're so glad to hear that you were immediately directed to what you needed and advised about our special offer by our polite salesperson. We appreciate your positive feedback regarding our reasonable prices.
Réponse de ProCook - Arndale
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
staff friendly and helpful
22 février 2026
Réponse de ProCook - Arndale
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Réponse de ProCook - Arndale
We appreciate your positive feedback regarding our pleasant colleagues and well-set-out environment; we are so happy you enjoyed them!
Easy to walk around store to enable…
Easy to walk around store to enable good look around, able to pay without difficulty.
22 février 2026
Réponse de ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our store easy to navigate and payment simple.
The staff were great
18 février 2026
Réponse de ProCook - Arndale
We appreciate you letting us know that our staff was great; thank you for your feedback; it means a lot to us!
Réponse de ProCook - Arndale
We appreciate your positive feedback regarding the product's good quality; we are so happy you are pleased!
Excellent experience
My husband and I had visited your Trafford Centre store and were not impressed with how cramped the space and how disorderly. What a refreshing change your store made and the colleagues were exceptional!
We came away with items I didn’t realise the first time I needed but I couldn’t leave your store without purchasing something. Excellent experience thank you
21 février 2026
Réponse de ProCook - Arndale
We're happy to hear that you enjoyed your visit to our store! We appreciate your feedback regarding the Trafford Centre store and are so glad our colleagues made your experience exceptional. Thank you for your positive comments!
Réponse de ProCook - Arndale
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Great product range
Great product range, well priced, good store layout, friendly professional staff member.
20 février 2026
Réponse de ProCook - Arndale
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our product range, prices, store layout, and staff.
Réponse de ProCook - Arndale
We appreciate your positive feedback regarding our helpful staff and great products; we are so happy you enjoyed them!
Réponse de ProCook - Arndale
We appreciate you letting us know our staff was honest; it means a lot to our team that you had a good experience.
It was very nice of the staff to double…
It was very nice of the staff to double check the price, because it went from £35 to £20.
11 février 2026
Réponse de ProCook - Arndale
We're happy to hear that our staff's attentiveness ensured you received the correct price. Thank you for your positive feedback; we appreciate it very much!
Réponse de ProCook - Arndale
We appreciate your positive feedback regarding our good staff and selection of equipment; we are so happy you enjoyed them!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.