Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... Voir plus
Établissement
Changer d'établissementMSU7 Halle Mall, Arndale Centre, M4 3AB Manchester, GB
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Lisez les avis des autres
Both the salmen were brilliant. Very polite, helpful and professional. A new establishment which seems to be very modern. Good products for a really good prices. Sustainable stuff. Those are the... Voir plus
I had an issue with some of my professional granite pans after 6 years of use. I contacted Pro Cook explained the situation backed up with photographic evidence and to be fair after a discussion t... Voir plus
Great to have a store like this in Manchester city. The range is very good and for most home cooks more than adequate, but, I do look for even more professional style equipment. Maybe the odd extra la... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, Royaume-Uni
- 01615156449
4,8
Excellent
216 avis
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Great array of items and very helpful
Great array of items and very helpful, friendly staff.
27 juin 2026
Very impressed with ProCook…
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunately one of the bowls was damaged so I rang customer services and they sent out a replacement which was received on Tuesday. Can’t beat that kind of service. Well done ProCook!
21 juin 2026
Trained your staff to treat customers…
Trained your staff to treat customers with respect.
22 juin 2026
Staff very helpful and friendly
Staff very helpful and friendly
Product very good quality
Price not expensive not cheap
20 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I loved price n product quality been…
I loved price n product quality been 1st time buyer I really loved it
14 juin 2026
Réponse de ProCook - Arndale
We are so glad you loved the price and product quality as a first-time buyer!
Réponse de ProCook - Arndale
We appreciate your kind words about our staff and store. We hope you visit again soon!
Great quality and prompt delivery and…
Great quality and prompt delivery and very nice staff in store too, really helpful
1 juin 2026
Réponse de ProCook - Arndale
We're so glad you enjoyed our quality products, prompt delivery, and helpful staff! Thank you for your kind words.
Friendly helpful staff
11 juin 2026
All under one roofBoth the salmen were brilliant
Both the salmen were brilliant. Very polite, helpful and professional.
A new establishment which seems to be very modern. Good products for a really good prices. Sustainable stuff.
Those are the qualities exactly what I look for in a retail institution.
Good luck!
11 juin 2026
Friendly and caring staff dealt with in…
Friendly and caring staff dealt with in a good time.
6 juin 2026
Excellent after sales service
I had an issue with some of my professional granite pans after 6 years of use. I contacted Pro Cook explained the situation backed up with photographic evidence and to be fair after a discussion the pans were replaced with no quibbling. I could not have asked for more. Absolutely 1st class service.
22 mai 2026
Brilliant next day delivery !
25 mai 2026
Réponse de ProCook - Arndale
We're happy to hear you enjoyed our service and learned about promotions!
What a wonderful shop I could’ve stayed…
What a wonderful shop I could’ve stayed in there all day the service from the shop assistant was absolutely wonderful very supportive very helpful and amazing experience with absolutely fantastic products I will definitely be shopping in there again
29 mai 2026
Réponse de ProCook - Arndale
We're so happy you enjoyed your shopping experience and found our products fantastic! It's wonderful to hear our assistant was supportive and helpful. We look forward to your next visit!
Réponse de ProCook - Arndale
We're so glad you enjoyed our products and found our staff helpful!
Réponse de ProCook - Arndale
We're so glad you enjoyed our products and helpful staff!
Great to have a store like this in Manchester city centre.
Great to have a store like this in Manchester city. The range is very good and for most home cooks more than adequate, but, I do look for even more professional style equipment. Maybe the odd extra large size of what is on offer would be even more helpful. I don't want to complain, the store really is an advantage for the city with a great range of quality products at reasonable prices.
23 mai 2026
Réponse de ProCook - Arndale
We're so glad you appreciate having our store in Manchester and find our range to be of good quality and value. We value your feedback regarding more professional and larger-sized equipment and will certainly consider this for future inventory. Thank you for your kind words!
Réponse de ProCook - Arndale
We're glad our team was helpful and friendly.
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