Staff were helpful in locating item. Rechargable milk frother. Good quality with stand and USB charger included. Have used it and it frothed up homemade hot chocolate so felt like a shop bought. I us... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementMSU7 Halle Mall, Arndale Centre, M4 3AB Manchester, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The staff at Manchester shop was helpful and they no what they are talking about , They recommended the knife s I needed , will be going back .
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... Voir plus
L'entreprise a répondu
Store was well organized clean and staff were knowledgeable and helpful with any questions I had.
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, Royaume-Uni
- 01615156449
4,8
Excellent
312 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Store was well organized clean and…
Store was well organized clean and staff were knowledgeable and helpful with any questions I had.
21 octobre 2026
The staff at Manchester shop was…
The staff at Manchester shop was helpful and they no what they are talking about ,
They recommended the knife s I needed , will be going back .
17 octobre 2026
Got what I wanted in a short time and…
Got what I wanted in a short time and was happy with the price.
19 octobre 2026
Good value great staff
12 octobre 2026
Highly recommended
The assistant was helpful and knowledgable about the best products
12 octobre 2026
High quality
15 octobre 2026
The pots beats my expectations
The pots beats my expectations, the size is great, delivery quick, I am glad I gave it a try, and I am definitely buying more.
5 octobre 2026
I love the tri ply cookware
I love the tri ply cookware, exactly what i have been looking for, cleans easily and makes me enjoy cooking more
10 octobre 2026
Helpful and had what I wanted
13 octobre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
How easy to order and super quick…
How easy to order and super quick delivery problems with thoroughly recommend anybody thinking of ordering from ProCook
2 octobre 2026
Réponse de ProCook - Arndale
We are so pleased to hear that you found the ordering process simple and experienced such fast delivery. Thank you so much for taking the time to share your kind recommendation!
Réponse de ProCook - Arndale
We are so pleased to hear that our team was able to assist you effectively. Your kind feedback about our staff means a lot to us.
Staff were helpful in locating item
Staff were helpful in locating item. Rechargable milk frother. Good quality with stand and USB charger included.
Have used it and it frothed up homemade hot chocolate so felt like a shop bought. I used to have a battery operated version years ago but this one beats that version hands-down. Good value at £10 - Will definitely use this for frothy coffee/hot chocolate.
3 octobre 2026
Réponse de ProCook - Arndale
We are glad you enjoyed your experience in our store and that our team members were able to assist you with finding what you needed. Thank you so much for taking the time to share your positive feedback. We are happy to hear that your new beverage mixer is performing so well compared to your previous model, making your warm drinks feel extra special at home. It is wonderful to know you feel you received great value, and we look forward to serving you again soon.
My shop to go for all things I need in…
My shop to go for all things I need in the kitchen, good prices.
9 octobre 2026
Réponse de ProCook - Arndale
We're so thrilled to hear that we are your favorite destination for all your kitchen essentials and that you appreciate our competitive pricing! Thank you so much for your fantastic feedback.
Great customer care
Fast reply to my problem with dispatched products, and replaced it immediately.
5 octobre 2026
Réponse de ProCook - Arndale
Hi,
We’re sorry to hear about your experience and apologise for the inconvenience caused.
Could you please let us know which product is leaking? If possible, please also send us a few photos showing the leak and the product itself.
Additionally, please provide your delivery address so we can look into this matter further and assist you.
Thank you for your patience and cooperation.
Cheers,
Good staff good service
8 octobre 2026
Réponse de ProCook - Arndale
Thank you so much for taking the time to share your positive feedback about our staff and service. We truly appreciate your kind words!
I have still not received my goods
I have still not received my goods. Received communication from delivery that on its way then next communication it was going back to sellers. No explanation no missed delivery. I was waiting for communication with yourselves. I will now be leaving delivery address for home address late Friday 9th oct. Therefore please deliver to 2 Main street Hickling LE143AL after this day
26 septembre 2026
Réponse de ProCook - Arndale
CHERALYNNE
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.