The ladies were very helpful in advising us regarding our purchase. They were happy to unpack the boxed item, to let us have a closer look, and discuss the products merits. With their help we purchase... Voir plus
Établissement
Changer d'établissementCountry Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB
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Lisez les avis des autres
Very helpful Sales Assistant, good advice, attentive without being pushy. Great products will definitely be back to buy other things.
Fabulous Japanese-style knives made from X50 German steel. Really good customer service from an agreeable and knowledgeable man. The only thing I would improve is your Black Friday deals - several d... Voir plus
Good choice of pans and kitchen equipment. Good quality at a sensible price. Staff very friendly and helpful and efficient. Products well displayed so you can see them clearly before buying.
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, Royaume-Uni
4,8
Excellent
407 avis
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Salt and pepper mills
The ladies were very helpful in advising us regarding our purchase. They were happy to unpack the boxed item, to let us have a closer look, and discuss the products merits. With their help we purchased salt and pepper mills which are rechargeable and have proved to be superior to the ones we already have.
27 juillet 2026
Good quality kitchen items
Good quality kitchen items
Well displayed and very attentive and helpful staff at the Country Market store
31 juillet 2026
Very helpful Sales Assistant
Very helpful Sales Assistant, good advice, attentive without being pushy.
Great products will definitely be back to buy other things.
24 juillet 2026
Returned a granite baking tray that had…
Returned a granite baking tray that had a 10 year guarantee when the coating started to peel off. Exchanging it was easy.
16 juillet 2026
Good quality, sensible prices
Good choice of pans and kitchen equipment. Good quality at a sensible price. Staff very friendly and helpful and efficient. Products well displayed so you can see them clearly before buying.
20 juillet 2026
Amazing customer service and fantastic…
Amazing customer service and fantastic products! So pleased with my purchase.
16 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Excellent service and such a huge…
Excellent service and such a huge choice of items.
Very friendly and helpful staff. I have purchased several items from you on other occasions, and all have been well made and long lasting.
28 juin 2026
Réponse de ProCook - Bordon
We're so pleased to hear you've consistently received excellent service and found our staff friendly and helpful. It's wonderful that the items you've purchased have been well-made and long-lasting.
Product exchange
I had to return a glass item within the guarantee period which had developed a fault line. It was exchanged without any hassle. The assistant was extremely helpful and courteous.
16 juin 2026
Réponse de ProCook - Bordon
We are so glad to hear that we could assist you with your return and that our team provided such helpful and courteous service. Thank you for your positive feedback!
I was very pleased with the help I had…
I was very pleased with the help I had in finding exactly what I wanted. Would recommend their products which are good value for money.
7 juin 2026
Réponse de ProCook - Bordon
We appreciate your positive feedback!
Service
I found everything I wanted and more. The assistant who serviced me was very friendly and helpful.
15 mai 2026
Réponse de ProCook - Bordon
We're so pleased you found everything you were looking for and that our team was friendly and helpful. Thank you for your kind words!
Easily found what I wanted
Very helpful and pleasant young woman on counter.
Not a huge array of kettles but that can be a plus.
14 mai 2026
Réponse de ProCook - Bordon
We're so glad you had a positive experience with our team member and found our selection suitable. Thank you for your kind words!
Discovered pro cook what a lovely store…
Discovered pro cook what a lovely store every thing you need for the kitchen.
10 mai 2026
Réponse de ProCook - Bordon
We're so glad you discovered us and found our store lovely with everything for your kitchen!
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