We bought a set of double thickness pro cook saucepans suitable for an induction hob. The saucepans were the perfect weight and we selected exactly what we needed. The lady, called Laura, in the sh... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementCountry Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB
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Lisez les avis des autres
Cookshops are now few and far between but we came straight into the store and found exactly what we were looking for in under a minute! Also managed to find a couple more things that we weren’t lookin... Voir plus
L'entreprise a répondu
What better way to find a great selection of salt and pepper grinders than in my local branch of Pro Cook. The shop was only 5 mins from home and they had a wide selection of what I needed, cheaper a... Voir plus
L'entreprise a répondu
Fabulous Japanese-style knives made from X50 German steel. Really good customer service from an agreeable and knowledgeable man. The only thing I would improve is your Black Friday deals - several d... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, Royaume-Uni
4,8
Excellent
395 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was very pleased with the help I had…
I was very pleased with the help I had in finding exactly what I wanted. Would recommend their products which are good value for money.
7 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de ProCook - Bordon
We appreciate your positive feedback!
Service
I found everything I wanted and more. The assistant who serviced me was very friendly and helpful.
15 mai 2026
Réponse de ProCook - Bordon
We're so pleased you found everything you were looking for and that our team was friendly and helpful. Thank you for your kind words!
Easily found what I wanted
Very helpful and pleasant young woman on counter.
Not a huge array of kettles but that can be a plus.
14 mai 2026
Réponse de ProCook - Bordon
We're so glad you had a positive experience with our team member and found our selection suitable. Thank you for your kind words!
Discovered pro cook what a lovely store…
Discovered pro cook what a lovely store every thing you need for the kitchen.
10 mai 2026
Réponse de ProCook - Bordon
We're so glad you discovered us and found our store lovely with everything for your kitchen!
Great service
Great service. Very helpful and friendly. A good selection of quality kitchen items.
24 avril 2026
Réponse de ProCook - Bordon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our service helpful and friendly.
Store extremely well laid out
Store extremely well laid out, with super helpful staff. Always a pleasure to shop here.
19 avril 2026
Réponse de ProCook - Bordon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our store well laid out and our staff helpful.
Quality product and friendly, knowledgeable service
We bought a set of double thickness pro cook saucepans suitable for an induction hob. The saucepans were the perfect weight and we selected exactly what we needed. The lady, called Laura, in the shop ( within a country market store) was really helpful and very passionate about the product. She ensured that the range purchased was suitable for what, and how, we cook!!! A very personal service and we would highly recommend both the product and the customer experience!!!
20 avril 2026
Réponse de ProCook - Bordon
We're happy to hear you found the perfect saucepans for your needs! It's great that our team member was helpful and passionate, ensuring the range suited your cooking style. We appreciate your recommendation of our products and service!
Great range, excellent quality products
Great range of excellent quality products - I wished my kitchen was bigger! Staff were very friendly, helpful and knowledgeable without interfering. The shopping experience was a pleasure.
20 avril 2026
Réponse de ProCook - Bordon
We're happy to hear you found a great range of excellent quality products and that our staff were friendly, helpful, and knowledgeable. We appreciate your positive feedback about your shopping experience.
Relaxed setting with lovely displays…
Relaxed setting with lovely displays and good quality cookware. Appreciate the long guarantees.
18 avril 2026
Very elegant & extremely sharp
17 avril 2026
Friendly and helpful staff
13 avril 2026
The staff were very helpful and…
The staff were very helpful and pleasant ,I would recomend
13 avril 2026
Found exactly what I was looking for
Found exactly what I was looking for thanks to the help of the very kind and informative staff, especially Amie who showed me where the product and any alternatives. Will definitely be coming back!
9 avril 2026
Avis spontané
Worst frying pan
Worst frying pan. We bought an uncoated stainless steel pan but EVERYTHING sticks to it. Fail.
11 avril 2026
Réponse de ProCook - Bordon
Thank you for your review, we have asked the customer service team to contact you to resolve.
Superb Staff, especially Amie
Great product, great customer service and the staff were polite and helpful 10/10
4 avril 2026
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