The ladies were very helpful in advising us regarding our purchase. They were happy to unpack the boxed item, to let us have a closer look, and discuss the products merits. With their help we purchase... Voir plus
Établissement
Changer d'établissementCountry Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB
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Lisez les avis des autres
Very helpful Sales Assistant, good advice, attentive without being pushy. Great products will definitely be back to buy other things.
Fabulous Japanese-style knives made from X50 German steel. Really good customer service from an agreeable and knowledgeable man. The only thing I would improve is your Black Friday deals - several d... Voir plus
Good choice of pans and kitchen equipment. Good quality at a sensible price. Staff very friendly and helpful and efficient. Products well displayed so you can see them clearly before buying.
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, Royaume-Uni
4,8
Excellent
408 avis
Demande des avis aux clients
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Excellent service and quality goods
11 mars 2026
Réponse de ProCook - Bordon
We appreciate your positive feedback on our excellent service and quality goods; we are delighted you are pleased!
Great experience as always with pro…
Great experience as always with pro cook. Very pleasant and helpful staff. I could go crazy with purchases and it’s always so well presented
15 mars 2026
Réponse de ProCook - Bordon
We're glad you always have a great experience with us! It's wonderful to hear our staff are pleasant and helpful and that you enjoy our presentation. Thanks for your review!
Réponse de ProCook - Bordon
We appreciate your positive feedback regarding our well-laid-out store and good product range; we are so happy you enjoyed them!
Staff were friendly and helpful
Staff were friendly and helpful. Found what I was looking for
3 mars 2026
Réponse de ProCook - Bordon
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was friendly and helpful!
Staff very helpful and friendly went…
Staff very helpful and friendly went through the product we were looking at .
27 février 2026
Réponse de ProCook - Bordon
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was helpful and friendly during your visit.
Good value great product
We used our granite roasting pans for the first time on Sunday
Great product truly nonstick I’m impressed so far
28 février 2026
Réponse de ProCook - Bordon
We're happy to hear that you are impressed with our granite roasting pans! Thank you for sharing your experience; we appreciate your positive feedback so far.
Staff were friendly and helpful.
The lady was very helpful and talked me through the choices.
25 février 2026
Réponse de ProCook - Bordon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Lots of choice and assistance…
Lots of choice and assistance from staff with a saucepan, however sold a knife previously, after time spent with very helpful assistant proved not great for a left- hander!
25 février 2026
Réponse de ProCook - Bordon
We're happy to hear that you appreciated our selection and the assistance provided. We're sorry the knife wasn't suitable for a left-handed user. We appreciate your feedback.
Réponse de ProCook - Bordon
We appreciate your positive feedback regarding our helpful staff and good stock range; we are so happy you were satisfied!
Friendly helpful staff
19 février 2026
Réponse de ProCook - Bordon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Réponse de ProCook - Bordon
We appreciate you letting us know our staff was helpful, polite, and friendly; it means a lot to our team.
Great service
Brought a knife block when I went out for the day at the o2 thought the knives were part of the set but they weren’t went into our local store the next day lady was great very helpful and helped us to exchange for what we wanted the service was just what it should be we ended up buying 3 more things great service thank you
15 février 2026
Réponse de ProCook - Bordon
We're happy to hear that the store visit helped you find what you wanted! It's great to know the team member provided excellent service and that you found more items. Thank you for your positive feedback.
Réponse de ProCook - Bordon
We appreciate you sharing that the manager provided excellent service; we are so happy to hear about your positive experience!
Great products and service
Great products and service, had just what I was looking for. I was given helpful advice by the assistant without feeling like I was being pushed to buy more than I actually wanted. This was greatly appreciated and I will return as a regular customer as your products are beautifully presented and very well made.
12 février 2026
Réponse de ProCook - Bordon
We're happy to hear that you found what you were looking for and that our team member provided helpful advice without pressure. We appreciate that you found our products beautifully presented and well-made, and we look forward to welcoming you back as a regular customer!
We went in to buy a set of knives
We went in to buy a set of knives, having been married 46 years, this is the 1st time we've brought knives since we got a set as a wedding present, so this was a big deal to us. We saw some We liked but had some questions which a member of staff answered plainly and clearly, we were served with ease and curtesy. It also helped that they took "blue light" so we got some discount as well. I've since used my knives and I'm 💯 happy with them.
9 février 2026
Great Coffee Machine
Was happy not only to get the coffee machine in the sale but also get military discount off it.
This will give me delicious fresh brewed coffee at home and also help me save money
31 janvier 2026
Réponse de ProCook - Bordon
We're happy you were able to purchase the coffee machine during the sale and use your military discount. We appreciate you sharing that you'll be saving money while enjoying fresh coffee at home.
Long, two slot toaster.
I purchased the long, wide slot toaster. Without a doubt it is the best toaster I have ever bought. Perfect toast every time, and looks great in my kitchen.
The member of staff who served me told me that she had the same toaster, and how good it was, so I bought with confidence.
25 janvier 2026
Réponse de ProCook - Bordon
We're happy to hear that you are enjoying the long slot toaster. It's great to know that you are consistently getting perfect toast. We appreciate you sharing your positive experience and are glad our staff could assist you.
The staff were very helpful and smiling…
The staff were very helpful and smiling makes all the difference kind regards James Scott Drury.
25 janvier 2026
Réponse de ProCook - Bordon
We appreciate you taking the time to leave us this great review! We're so happy to hear that our team was helpful and that their smiles made a difference.
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