Alway look in the shop Alway buy something! Simply because it is :- Good quality Well displayed Reasonably priced With lovely polite, knowledgeable staff Thank you
L'entreprise a répondu
Établissement
Changer d'établissementCastle Lane West, West Mall, BH8 9UY Bournemouth, GB
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Lisez les avis des autres
We first went to your shop at Castlepoint 3-4 months ago interested in new saucepans and had a in depth conversation about them.The assistant obviously new her job and answered all our questions with... Voir plus
We came into the store at Castlepoint (07-04-2026, around 5pm) to buy a set of kitchen knives to replace ours (after more than 20 years). We were immediately impressed by the friendliness and knowledg... Voir plus
Such a great place to shop. Environment so enticing, staff helpful but not intrusive so feel happy to browse without being pressured into buying. Beautiful goods displayed and all at a reasonable pric... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Castle Lane West, West Mall, BH8 9UY, Bournemouth, Royaume-Uni
- 01202 155674
4,9
Excellent
678 avis
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The shop assistant was very helpful
The shop assistant was very helpful, polite and had a smile.
15 juin 2026
Friendly service very helpful and both…service with a smile
Friendly service very helpful and both members of staff were extremely nice to deal with!
Good stock and range of products
15 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
This is one of my favourite shops
This is one of my favourite shops. The staff are nothing but helpful and every product I have purchased has been high quality and well made.
11 juin 2026
Réponse de ProCook - Bournemouth
We're so happy to hear we're one of your favorite shops! We appreciate your kind words about our helpful staff and high-quality products.
Really helpful and knowledgeable staff.
10 juin 2026
Réponse de ProCook - Bournemouth
We appreciate your kind words about our staff.
I found what I was looking for in the…
I found what I was looking for in the store, and the staff were helpful with my purchase, no issues. The products are good quality and the prices are ok.
9 juin 2026
Friendly and helpful young man
9 juin 2026
Super service
Super service, very well made products that are a pleasure to use. What makes it special is also that your staff are always friendly and seem happy in their jobs.
4 juin 2026
This store has lots of choice
Lovely clean store with so much lovely kitchen stuff. Staff helpful & friendly. I will return to this store as there is so much to choose from
3 juin 2026
This was just we were looking for and…
This was just we were looking for and at an affordable price.
Helpful service and pleasant staff.
30 mai 2026
The staff were extremely helpful and…
The staff were extremely helpful and spent time explaining the usefulness of the items we were interested in. Many thanks indeed we were most grateful. Also layout of shop is immaculate!!
2 juin 2026
Réponse de ProCook - Bournemouth
We're glad you found our store inviting and our staff friendly!
Réponse de ProCook - Bournemouth
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Staff seemed genuinely friendly and…
Staff seemed genuinely friendly and helpful without being in any way pushy. Greeted when I came in the door. Great product range and love that this org is a certified B Corp, showing their commitment to people and the planet.
30 mai 2026
Réponse de ProCook - Bournemouth
We're so pleased to hear our team was friendly and helpful, and that you appreciated our product range. We're also glad our commitment to people and the planet resonated with you. Thank you for your wonderful feedback!
All way friendly and helpful
All way friendly and helpful, from the minute you walk through the door you get a hello which makes you feel welcome.
27 mai 2026
Réponse de ProCook - Bournemouth
We appreciate you sharing your positive experience! We're so happy to hear our team made you feel welcome from the moment you arrived.
Lovely shop with good product range
Lovely shop with good product range. Displays make choosing products simple. Staff very helpful and knowledgeable
23 mai 2026
Réponse de ProCook - Bournemouth
We're so glad you enjoyed our shop, product range, and displays! We appreciate your kind words about our helpful and knowledgeable staff.
Réponse de ProCook - Bournemouth
We appreciate your kind words.
Réponse de ProCook - Bournemouth
We appreciate your kind words.
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