Staff in Bracknell shop are friendly and helpful. Range of stainless steel saucepans is very high quality. Information leaflets on how to heat the saucepans slowly for best results are great - just a... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
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I just want to say a big thank you to the man who found a small grey card holder in Westcotts Green with my debit card and cash in it and handed it into HSBC. I lost it on the way home while getting o... Voir plus
L'entreprise a répondu
It’s always a pleasure to visit Pro cook Bracknell. I’ve been a few times recently shopping for my new home. An inspiring collection of products and the team there are always so welcoming and help... Voir plus
Staff were helpful and found me what I needed. No pressure, just useful guidance to help me make my own decision. Love the products and selection in store.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, Royaume-Uni
4,7
Excellent
386 avis
Demande des avis aux clients
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Pleasant staff
Pleasant staff , friendly, efficient, professional and knowledgeable .
9 septembre 2025
Very helpful staff
Very helpful staff. Lots of choice. Found what we were looking for and the pan & utensils work really well.
4 septembre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Love this shop for all cooking utensils…
Love this shop for all cooking utensils and everything else kitchen related excellent value for money.
6 septembre 2025
Réponse de ProCook - Bracknell
We're so happy you love our shop for cooking utensils and kitchen-related items. We appreciate you noticing our excellent value for the money we offer.
Excellent service as per usual
Excellent service as per usual, couldn’t find what I was looking for and as soon as I asked they got it for me. Also brought a couple of other things while there, staff are so polite.
1 septembre 2025
Réponse de ProCook - Bracknell
We appreciate your continued support and are happy to hear about the excellent service you received. It's great that our staff could quickly find what you needed and were polite during your visit.
Réponse de ProCook - Bracknell
We appreciate your positive feedback! We are so glad you enjoyed our clean shop and great customer service.
Great purchase
They were very helpful with my purchase of a frying pan and serving spoon. The quality was as expected and the service was patient and calm.
27 août 2025
Réponse de ProCook - Bracknell
We're so happy to hear that our staff was helpful with your frying pan and serving spoon purchase! We appreciate your feedback regarding the patient and calm service and the quality.
Réponse de ProCook - Bracknell
We appreciate your positive feedback. We are so happy to hear that our place was clean, easy to navigate, and that our staff member was polite.
The service by the staff in store was…
The service by the staff in store was great. They were knowledgeable and very helpful and followed all saftey rules that are needed for buying knives.
25 août 2025
Réponse de ProCook - Bracknell
We're delighted to hear that our staff provided great, knowledgeable, and helpful service while adhering to all safety rules for knife purchases.
I have purchased a number of items from…
I have purchased a number of items from your stores in Kingston and Bracknell and have had great service .I have been very happy with the purchase’s that I’ve made, great quality and very reasonably priced.
23 août 2025
Réponse de ProCook - Bracknell
We appreciate your positive feedback! We are so happy to hear our staff was helpful, and that you liked our good products displayed.
Amazing service
Amazing service.
Let us buy the saucepans and then come back once we had finished shopping to collect them.
19 août 2025
Réponse de ProCook - Bracknell
We appreciate you sharing that our staff was helpful, and the item was a good value! We are so happy to hear it.
I had to return knives as handles on 2…
I had to return knives as handles on 2 were cracked. Didn’t have the exact same set - so full set was replaced by Bracknell store
3 août 2025
Réponse de ProCook - Bracknell
We appreciate you bringing the cracked handles to our attention. We're glad the store could replace the set. Thanks for the feedback.
Bracknell Pro Cook experience.
The goods are displayed well and it has everything you need.I will be visiting again.
4 août 2025
Réponse de ProCook - Bracknell
We're happy to hear that you found our displays helpful and that we had everything you needed! We appreciate your visit and look forward to seeing you again.
Réponse de ProCook - Bracknell
We appreciate you taking the time to share your feedback. We're so glad to hear you were happy with our customer service.
Friendly helpful staff
Store team are really friendly and helpful, without being in your face. Service was prompt and friendly. I love the products, so shop in pro cook regularly. I have never had a bad experience in the Bracknell store
26 juillet 2025
Réponse de ProCook - Bracknell
We're delighted to hear that our Bracknell store team is friendly and helpful! It's great to know you love our products and consistently have a positive experience while shopping with us. We appreciate your regular custom!
Réponse de ProCook - Bracknell
We appreciate you letting us know that our assistant was knowledgeable and helpful! We are so glad to hear it.
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